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"The hotel was exceptional , the rooms were amazing and the food was 5star . The only issue we have is the manner that the head or I presume the head of service in the breakfast restaurant spoke to her staff . She in our view needs to put on a course for man management. I have to say if we had been spoken too the way she addressed her staff we would have walked out . She was the only let down in the whole of the hotel . "

"Had a wonderful time in Shrewsbury. Cam for my two besties 60th birthday's. The 3 bed room was Ideal. spotlessly clean and modern facilities. Will definitely book again as it was opposite the train station so very convenient for everything 👌"

"Comfortable and welcoming"

"Staff friendly, food amazing and room was warm and comfortable . Great location "

"Clean room and bathroom, friendly check in staff and well stocked honesty bar. Beautifully decorated for Christmas. Good location for central Shrewsbury."

"The room wa clean and comfortable. The staff are brilliant. There were a couple of 'issues' when we arrived. TWe couldn't get the bedside lights to work and the radiator was very noisy and not heating. We mentioned this to the staff and both issues were sorted straight away (the fuse switch on the wall had been turned off, hence the lights not working and th radiator had an airlock and needed to be bled).There is some noise from the bar below but this ends when the bar closes at 10.30 and then all is quiet. The food in the bar is delicious and you get a discount on food and drink if you are staying upstairs!"

"Great location in Shrewsbury with good food and cosy room"

"Staff on reception were excellent, room was clean and well equipped including with USB sockets and breakfast was nice. "

"This is a little gem of a place with the rooms opposite the pub, they could not do enough for us from making us welcome to excellent food and impeccable service. If you’re looking for a bit of quiet and out of town so noises to a minimum this is ideal and we couldn’t recommend anything better, there was nothing to fault. Thank you to the staff who were amazing, this break was awesome given my situation looking after my mother with dementia so felt so relaxed whilst here, the staff really get to know you so you feel very welcome. "