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"Only one staff working , no maintenance, no managers , just ONE front desk clerk who did her best to hep everyone . The room I was placed In 2 queen bed with a pull out for 3 kids and 2 adults the toilet did not flush the handle was broke . Front desk was informed she brought a plunger lol I told her it’s not stopped up it’s the latch she tired for about 10 min at Around 845PM my kids was sleep she said welp I don’t know what to do our maintenance don’t have a car and we are sold out …… she said the might give you a little refund … “might”??? Umm she said I’ll let you know when you comeback inside . She then said I was able to get another room but it’s ONE king bed and a pull out and I can probably give you a roll out bed …. So I had to wake all my kids up and pack and move to a different room on a different floor . Checking out there was no staff around where I could ask about the refund , the number that texted said to respond to this text nobody responded and they don’t answer the phone . "

"The Villas are located behind the Resort and google maps doesn't quite get you to the right location. You need to go just south of the Resort entrance until you see the Villa sign then go all the way up to the top of the hill. It is well marked once you make it that far. Loved the walking path down to the resort and that we had access to everything there. "

"It was a ok stay nothing special or nothing negative "

"My elderly Aunt had a great day. She said the staff was very friendly. "

"This is my second time staying here. Staff is friendly and the room was clean and comfortable."

"Clean and with professional staff."

"Yes"

"Everything was excellent "

"The room was nice and the staff were great. "