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"Staying here was a great experience. Relaxing in our private onsen while looking out at the mountain and city was stunning. Our other favorite part was the dinner - our server was so amazing with us and compliments to the chef for preparing the delicious food. As foreigners, it was our first time trying some of these foods, and we enjoyed most of it. Thank you!"

"The hotel was great with many little amenities on offer at the foyer. Decent bathroom with tub. This one also had a small gym which seemed to be minimally used and was perfect for our needs. Perfect location for easy access to train station and local eateries. Room was a really good size when you have a decent amount of luggage."

"The onsen was great, albeit small but at least is provided. The room was clean and they had a charging cable with multiple styles of USBs for your charging needs. Despite the language difference, talking to the staff was great and very helpful providing information of around the area."

"The shuttle bus was super convenient. The breakfast was outstanding! "

"Very conveniently located. Link to train station. Very nice Japanese breakfast. Staff were very friendly and service oriented"

"Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk."

"Extremely comfortable, excellent staff and outstanding service! "

"Great breakfast - good location - excellent price"

"everything is good, only a little more effort in keeping rooms clean will be fantastic. Not meaning room is dirty, but there is dust accumulated on lamps and corners......"