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"Staff was very helpful!"

"Quality of onsen is good. The room look tired, but clean. The food is good."

"Thoroughly enjoyed our stay here. Room was fantastic and the private onsen terrific. Set dinner experience was great too and they were able to cater for my wife’s gluten allergy, which some other ryokans we checked would not. Staff were great too!"

"Big clean room"

"Our room was amazing. We loved having our private onsen, and took every opportunity to use it to relax and rejuvenate our bodies. Both of us felt very taken care of, and it was the highlight of our Japan trip. It was nice to be able to slow down and recuperate. That being said. If you have an allergy to a certain food, make sure you let them know in advance so they can prepare your breakfast properly (they start preparing breakfast the day before, so if you didn't tell them in advance, they can't change it). "

"The toilets. As tourists from America were not used to the toilets and we found that to be pretty fascinating even though it's common for you guys throughout Japan. We appreciate it. The cleanliness room service was good. Breakfast was different from what we're used to eating but it was nice. It was healthy. It was fresh and convenient"

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"great spa"

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"