Twin Room, 2 Single Beds, Ocean View
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Reviews of Spa Inn Shirahama

2.5 out of 5
Spa Inn Shirahama
2927-1745 Shirahama-cho, Nishi-Murogun, Shirahama, Wakayama

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 86 reviews" "
Rating 8 - Good. 41 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 14 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with group
Seaside Stay
Rather old. The facade needs a new coat of paint. The lift also needs to be upgraded.
Stayed 2 nights in Mar 2023

4/10 Poor

Luc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not worth it, even for free!
When we arrived by Motorcycle, we were not greeted with hello, but rather by a man almost ready to kick us out of the property parking. He changed his mind a bit after we told him we had a reservation. Quite unusual for Japanese greetings. Steel doors reminding of jails that you see in movies. Wall papers unglued from walls everywhere, repairs half done. Ripped curtains. Feeling like being in a slump somewhere in the middle of Africa. Besides the ocean view, it’s all negative. The utilization of the word “SPA” is highly misleading .... do not recommend at all. I would welcome my money back for this deception. If I was Hotel.com, I would remove this listing!
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
fast check-in, owner was polite and helpful
Stayed 1 night in Dec 2019

4/10 Poor

Maria Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hair dryer which is important for me. It was shown in the pictures in hotel.com that there’s hot spring that’s why we booked. But there was none.
Stayed 1 night in Aug 2019

10/10 Excellent

Hock joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Feel very welcoming for two night stay,warmed host,thank you!
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
if you dont understand japanese or cant talk japanese dont book this. will take your more than an hour of frustration talking to the frontdesk/manager of hotel. we had to ask our family member from our country to call expedia to get someone from expedia who can speak japanese to talk to them. will never book this ever.
Stayed 1 night in Mar 2019

8/10 Good

Jason Kong

Liked: Staff & service
Disliked: Cleanliness
Great price near place
the place was easy to find and its very near to many nice places in shirahama. the hotel itself is average the room was dusty but clean. by dusty i mean the whole room is full of dust. but its the cheapest ever. there is only 1 operator which is the owner and he handles everything himself. the owner is very very respectful and friendly. you got a microwave in the lobby and water vending machine. opposite the hotel is a shop and nearby is a lawson convenient store.
Stayed 1 night in Nov 2018

8/10 Good

Kit Kwan Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
The room light is malfunction but the staff is nice and helpful.
Stayed 1 night in Jun 2018

6/10 Okay

Geri

Liked: Staff & service
Didn’t Feel Safe
First of all, the biggest con to staying at this hotel was that they didn’t have Wi-Fi. Other than that, there was just a general feeling of unease about this place. Although the man at the front desk was very hospitable, he was the only worker that we saw for the entirety of our stay (possibly the owner? He was manning the front desk for at least 12 hours and was there the next morning too). The place had clearly just undergone a name or ownership change because everything was marked with President Hotel except the sign out front. There was a used vapor in our room and our floor was the only one that wasn’t completely blacked out. We could hear people fighting all day and night in the room next to us. The area nearby just seemed sketchy and we didn’t feel safe going out after dark. Before bed, my boyfriend propped a chair under the door in case someone tried to come into our room. It was that nerve wracking. A couple positives: it’s very close to the Sandanbeki caves and the Sandanbeki bus stop and is also within walking distance of Senjojiki rock plateau, and a Lawson.

8/10 Good

christine

Liked: Staff & service, room comfort
Acceptable.
Right next to the famous sightseeing Sandanbeki, so you can save ¥500 parking fee if you park at the hotel and walk the 100m over. It is good for drive in guests as there are not much restaurants around. If you want to enjoy spa service, forget about this hotel, unless you book advance. Anyway it is a very small pool. We chose the sea view room, but there are not much to see. The hotel room is fine and the hotel staff is very helpful. But the WiFi is terrible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
A modest stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but full of service mind.
Fully service mind of front dest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice, while you are traveling at Shirahama.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good value
The owner was great. It is an older hotel, but for the price and location, we were pleased. We drove to the beach, as it is a bit farther. But we walked down to the overlook (looking out at the rocks and the water) in the evening and had a great view of the stars.

8/10 Good

りょういち

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
今回初めての利用しましたが、スタッフの方の対応が 良かったのですが、少し古いからでしょうか 階段付近のクロスが剝がれかけていたりしていたので 少し改修工事等をすればいいのになあと感じました。
Stayed 1 night in Aug 2023

10/10 Excellent

SHOTA

Stayed 1 night in Aug 2023

2/10 Terrible

Seiya

Disliked: Cleanliness, staff & service, property conditions & facilities
ドライヤーの貸し出し台数に制限があるようで チェックイン18時ごろであれば既に貸し出しがない状態でした。 スタッフの方も少し高圧的に感じました。 値段を考えれば仕方ない感じはありますが 今後の利用はないかなと思います。
Stayed 1 night in Aug 2023

10/10 Excellent

noritoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
お世話になりました。
Stayed 1 night in Jun 2023

8/10 Good

.

Stayed 1 night in May 2023

8/10 Good

Yumi

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
安い宿泊料で十分なサービスだったと思います。
Stayed 1 night in Oct 2022

2/10 Terrible

Yusho

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
設備は値段相応だがスタッフが威圧的な態度でガッカリした
Stayed 1 night in Sep 2022

8/10 Good

じゅんいち

Travelled with family
Liked: Cleanliness, property conditions & facilities
急ぎで泊まる用事が有ったので、安くて泊まれればと選択。 外装見てラブホかと思いました（笑）。赤いLOVEの飾りが目印。 内部は改装されててビビッドな雰囲気で、やはりラブホチック（笑） 受け付けも特に問題有りません。 近くにコンビニ等無いので、買い込むか車が必要。 三段壁、千畳敷きが歩いて数分なんで、温泉や贅沢しない泊まりなら十分です。 また次も利用しようと思います。
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
禁煙の部屋希望者はNG
部屋がタバコ臭すぎる 服に匂いが付くレベル。 さすがにこのレベルだと我慢しても過ごせない。 朝食もついてないし。
Stayed 1 night in Sep 2022

8/10 Good

MASAHIRO

Stayed 1 night in Sep 2022

8/10 Good

ちはる

Liked: Staff & service
Stayed 1 night in May 2022

8/10 Good

masakazu

Stayed 1 night in Mar 2022

4/10 Poor

Kei

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

4/10 Poor

junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方はとても親切です
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
頼りになりました
飛行機が欠航となり急遽お世話になりましたが、強風の中出迎えてくださり、取りにくい翌日のタクシーを手配して下さったり、携帯の電源貸してくれたり、周辺のことも教えて下さりとても助かりました。 お部屋は恐らく古いのですが、きっちりお掃除も行き届き快適に過ごせました。ありがとうございました。
Stayed 1 night in Dec 2021

8/10 Good

okuno

Liked: Staff & service
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
汚い
基本的にホテル全体が汚い。 部屋に関しても汚い。 細かい点を書いたらキリがない。
Stayed 4 nights in Aug 2021

2/10 Terrible

Hiroyuki

Business traveller
なにこの人
フロント受付のオジサン。態度悪すぎ。 商売人の対応でない。
Stayed 1 night in Aug 2021

4/10 Poor

MASAKAZU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Nobumasa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感がありベットも非常に寝心地が良く、素晴らしい空間でした。
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
スタッフさんの対応が良かったです！
チェックインの時間が遅くなってしまいましたが、ご丁寧に対応していただけました。 帰り道の渋滞の情報も教えてくださり、助かりました。 ありがとうございました！
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ガックリ
ホテルの従業員さんが一人しかいないみたいで、貸し切り風呂が使えなかった。 ベランダがめちゃめちゃ汚なかった。 従業員のおじさんは、感じがよかった。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

saburou

Disliked: Room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

RIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

YUMIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
イマイチかな！
ホテル、部屋共に汚い！ エアコンの吹き出し口には、カビ 廊下の壁紙は剥がれてる！ お風呂も清潔とは言えない。 がっかりしました。
Stayed 1 night in Jan 2020

8/10 Good

やす, 和歌山市

Business traveller
設備はふるい。 受付の方の対応は非常に丁寧。 総合的には満足。
Stayed 1 night in Nov 2019

10/10 Excellent

Koji

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

tin ming ken

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Kazuya

Disliked: Cleanliness, staff & service
白浜旅行
フロントのおじさんの対応が良かった
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
白良浜からちょっと距離あります。車でないと行くのは厳しいです。コンビニは車ですぐ行ける距離にあります。スタッフのおじさんの対応が終始気に入りませんでした、、次泊まることはないです。部屋は正直写真ほど綺麗ではありませんが、トイレと風呂が別だったことが良かったです。
Stayed 1 night in Aug 2019

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です！
夜遅くに到着しましたが、ご丁寧に対応してくださいました。貸切風呂は残念ながらプランが違うとのことで使えませんでしたが、プラス料金で使用できるようにするとありがたいです。部屋は広く、総じて満足です。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂を利用するにはどうすれば良いか事前に教えて欲しかった
Stayed 1 night in Jul 2019