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"The room is clean, but the front office staff weren’t very friendly and they weren’t very accommodating. I felt that they did not care for foreigners. I saw that they were more gentle with Japanese customers more than foreigners. The breakfast buffet was OK. I feel like they didn’t stock up quickly. "

"Friendly staff, clean rooms and hotel. Good location. "

"The unit we had included 2 bedrooms: one with two double beds and one with a queen bed. It was perfect for our family of 4. The unit also had a decent sized kitchen, bathrooms (separate room for the toilet and a separate wet shower/bathroom) and laundry. Worth noting, the machine is wash only (not a combined dryer) but the bathroom has a clothes dry setting on the fan, so we used that to try clothes, and put some in the rack on the balcony. Hangers and clips were provided, which was appreciated. Other things provided and not expected were slippers, combs and toothbrushes with paste. The room was very high tech, from a contactless checkin and check out to the bathtub that can reheat your water. We had a lovely view over the water and found the unit to be very quiet and comfortable. Conveniently located one stop from universal city but there wasn’t much around for amenities. There was a larger grocery store/Family Mart within 10-15mins walk, but not much else, so you’ll want to eat elsewhere or buy food to prepare in your unit. "

"Very convenient location. However, it may not be ideal for business stays, as there isn’t a quiet space in the lobby for meetings, and there are no business facilities such as a photocopier. The front desk is also unable to assist with these needs."

"Spacious room, loved the layout. Bath and dining area in the lobby. Solid location 10 minute walk or so from Osaka Station."

"The room was clean and staff were very attentive. The room was a bit tight, but given we were just there to rest our heads before going to Universal Japan, it was fine. Would recommend for short stays."

"Huge room for the price. Everything was top notch. Wish every hotel was like this one. "

"Clean room, competent staff, 7/11 inside 24/7 and the public bath."

"Absolutely perfect for our family of five!!"