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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property
Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants

Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Exterior
Lobby sitting area
Andaz Attic Suite
Andaz Loft Suite
2 Twin Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
  • Gym
The current price is AU$273
includes taxes & fees
21 July - 22 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Loft Suite

Andaz Loft Suite

Andaz Loft Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Attic Suite

Andaz Attic Suite

Andaz Attic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Corner

1 King Bed Corner

1 King Bed Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
88 Songshan Road, Shanghai, Shanghai, 200021

What's nearby

  • Xintiandi Style Shopping Centre - 4 min walk - 0.4 km
  • People's Square - 11 min walk - 0.9 km
  • Nanjing Road Shopping District - 2 min drive - 1.9 km
  • The Bund - 3 min drive - 2.5 km
  • Yu Garden - 3 min drive - 2.2 km

Getting around

  • Laoximen Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪新天地壹号会所 - ‬2 min walk
  • ‪新吉士酒楼 - ‬1 min walk
  • ‪蝶园(太仓路店) - ‬2 min walk
  • ‪凯博 - ‬3 min walk
  • ‪大茴香 - ‬2 min walk

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Luxury hotel near Xintiandi Style Shopping Centre
Located close to People's Square, ANDAZ XINTIANDI, SHANGHAI, BY HYATT provides a hair salon, dry cleaning/laundry services and 3 bars. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and luggage storage
  • Wedding services, multilingual staff and smoke-free property
Room features
All 307 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries and hairdryers
  • 49-inch LCD TVs with premium channels, DVD players and DVRs
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Similar properties

Exterior

The Langham, Shanghai, Xintiandi

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,005 reviews
The price is AU$360
includes taxes & fees
13 July - 14 July
The Langham, Shanghai, Xintiandi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

Frequently asked questions

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at ANDAZ XINTIANDI, SHANGHAI, BY HYATT on 21 July 2025 start from AU$273.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANDAZ XINTIANDI, SHANGHAI, BY HYATT pet-friendly?

No, pets are not allowed at this property.

How much is parking at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Self-parking is free at this property.

What time is check-in at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Checkout is at noon.

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is ANDAZ XINTIANDI, SHANGHAI, BY HYATT located?

Located in Downtown Shanghai, this luxury hotel is within a 5-minute walk of Huai Hai Road Shopping District and Xintiandi Style Shopping Centre. People's Square and Yu Garden are also within 1 mile (2 km). Laoximen Station is only a 5-minute walk and Xintiandi Station is 10 minutes.

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ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 479 reviews
Rating 8 - Good. 147 out of 479 reviews
Rating 6 - Okay. 29 out of 479 reviews
Rating 4 - Poor. 8 out of 479 reviews
Rating 2 - Terrible. 10 out of 479 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Toh Wai Theng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent and all the facilities were superb.
Stayed 1 night in Dec 2024

8/10 Good

Emir

Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Apr 2025

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Stayed 9 nights in Dec 2024

10/10 Excellent

WONG TAI

Liked: Cleanliness, staff & service, property conditions & facilities
good location happy hour at the hotel is amazing
Stayed 3 nights in May 2023

10/10 Excellent

Weini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the overall services were excellent! Will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Very convenient location!!
Stayed 2 nights in Jul 2023

10/10 Excellent

ka-yip Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breaktfast was excellent. King bed room size was good and gym so were the gym facilities. Overall pleasant stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sun Jun Billion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for Business trips

Amazing experience. First time using the limousine service and was great indeed. Hotel is not able to book for us the Rong restaurant as they do not provide reservation. However, we still manage to get our lunch there to experience the fantastic food!
Stayed 1 night in Sep 2024

8/10 Good

Atsushi

Liked: Cleanliness, staff & service
Free water and mini-bar (non alcoholic)in the room, free coffee and candies at the reception. Reasonable to staying
Stayed 3 nights in Nov 2023

6/10 Okay

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cool, and the room very comfortable. House cleaning was very slow - didn't happen until very late afternoon. Restaurant options were too limited - either very high end or not many options.
Stayed 2 nights in Sep 2024

6/10 Okay

erica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
Stayed 5 nights in Jan 2024

10/10 Excellent

Koh

Liked: Cleanliness, amenities
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vanessa

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

8/10 Good

eric

Liked: Cleanliness, staff & service, room comfort

Love this Hotel, but Showing Signs of its Age

I've been staying at this hotel for close to a decade now and still keep coming back. I have noticed that the rooms are showing signs of aging and wear which is a bit disappointing. Also, there is massive construction on one side of the hotel and for the last 3 trips they have put me on the construction side. Maybe chosse a "city view" if available when you book.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel sent staff to come in my room to ask for permission to check my luggages. It was later explained someone requested to check out my room and hotel wanted to reconfirm. Hotel admitted this was a human mistake afterwards.
Stayed 3 nights in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower was really pretty, but one day there was no way to adjust it to be cold, then there was no hot water.

4/10 Poor

Benjamin

Disliked: Staff & service, property conditions & facilities

Incredibly disappointing

There was absolutely nothing special about this hotel, which I found extremely disappointing. The room itself was mediocre at best, the view out the window looks down on a massive construction project, the pool was cold and had mold dripping off the walls, the breakfast was underwhelming and the food was as cold as the dining room. Things I had seen such as a free mini bar or hosted happy hour were not true either. All in all, a colossal disappointment. If this is the “concept” that Hyatt had in mind, they should go back to the drawing board. I’ve had better stays in hotels 1/4 of the price.
Stayed 1 night in Dec 2022

10/10 Excellent

Sung min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Aoi

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025

8/10 Good

soranat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Apr 2025