Habitación doble superior, 1 habitación (Green) à Suites del Arenal. Ático Green. COME TO SEVILLA | View from room
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Reviews of Lukanda Arenal

3 out of 5
Lukanda Arenal
Calle Antón de la Cerda, 8, Seville, Sevilla

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 123 reviews" "
Rating 8 - Good. 28 out of 123 reviews" "
Rating 6 - Okay. 4 out of 123 reviews" "
Rating 4 - Poor. 0 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lilian

Overall it was very clean and conveniently located, walking distance to restaurants, down town, flamenco show, etc. the only reason why I gave them 4 stars is because the main door entrance can be heard every time somebody uses it, basically it is slammed to close, even though there is a sign asking to close carefully but people seem to ignore it. Be aware that in order to get to the second floor you need to go 42 steps up in a narrow staircase, there is no elevator so travel light if you can.
Stayed 2 nights in Nov 2023
Response from . on 13 Dec 2023
Dear Siegfried.Thank you for your comments and suggestions.We are glad that you enjoyed your visit to Seville and our house. Sorry not having an elevator was inconvenient for you.We regret the noise of the front door closing. We already placed a sign warning to be careful when closing the door so as not to disturb the guests. We will insist on it.Best regards, Rocio

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lukanda Arenal has a great location. The staff is friendly and very helpful. We very much enjoyed the dining options near the room and the central location made everywhere walkable.
Stayed 9 nights in Nov 2023
Response from Rocío on 14 Nov 2023
Dear William.Thanks for your words. We are glad you shared your visit to Seville with us and enjoyed it.We hope to see you again. Best regards, Rocio

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with a nice room and easy walking around. No elevator. Staff were super helpful.
Stayed 3 nights in Nov 2023
Response from Rocio on 10 Nov 2023
Dear David.Lots of thanks for your words.Here is your home! We hope to.meet you again in the future.Kindest regards, Rocio

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from . on 26 Sept 2023
Dear Marion.Ot jas been a pleasure to have lodged you. We are glad you enjoyed your stay.You have your home here. Kindest regards, Rocío

10/10 Excellent

Herve

Stayed 2 nights in Jun 2023
Response from . on 9 June 2023
Dear Herve.Many thanks for your mark.Here you have your home!Regards, Rocío

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el tiempo atentos y en comunicacion. Incluso nos avisaron q la habitacion estuvo lista antes de la hora indicada de check in.
Response from . on 29 May 2023
Muchas gracias por compartir su visita a Sevilla con nosotros, Jessica.Tienen aquí su hogar.Saludos, Rocio

8/10 Good

Oleksandr

Stayed 2 nights in May 2023
Response from . on 23 May 2023
Thanks for your visit.I hope we will meet in the future again.Regards, Rocío

8/10 Good

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, espacio confortable, excelente servicio al cliente. En las noches olía muy mal. En general buena relación precio calidad
Stayed 3 nights in Nov 2022

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Green apartment with a large rooftop terrace. Great location, walking distance to the bus station & many cafes, the bullring, downtown shops etc Clean, spacious & comfortable. No china cups, though, only paper cups for tea & coffee-making. Otherwise perfect. Host was rapidly responsive to all our queries, too.
Stayed 4 nights in Oct 2022
Response from . on 21 Oct 2022
Dear Heather,Many thanks for your comments. Here you have your home.Regards, Rocío

8/10 Good

Nazanin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Sevilla Experience
The place is absolutely gorgeous and well located. The property management is pretty well done and organized. Everything went really smoothly, I definitely recommend this place.
Stayed 2 nights in Jun 2022
Response from . on 5 July 2022
Dear Nazanin. Thanks for your comments. Rocío

10/10 Excellent

Ronnie

Stayed 1 night in May 2022
Response from . on 26 May 2022
Dear Ronnie. Thanks for your mark. It is very important for us. You will always have your home here. Kindest regards, Rocío

10/10 Excellent

Kristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Room is clean. The automatic checkin was smooth.
Stayed 1 night in May 2022
Response from . on 14 June 2022
Dear Krista. Many thanks for your comments. Here you have your home. Regards, Rocío

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Deal
The apartment is very comfortable and has a great location. It is walk distance to the main attractions. We definitely recommend.
Stayed 3 nights in Jan 2022
Response from . on 25 Jan 2022
Dear Leandro. Thanks for your comments. We hope you can visit us soon again! Best regards, Rocío

8/10 Good

Joaquin

Stayed 2 nights in Oct 2021

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, room comfort
Wonderful place to stay!
Hotel was more than we expected. Very beautiful and clean! The only thing missing was a full length mirror. Shower was amazing! Had hair dryer which seems to be rare over here.
Stayed 3 nights in Aug 2021
Response from . on 17 Sept 2021
Dear Christina. Your opinion is very important for us. You will always have your home here. Regards, Rocio

10/10 Excellent

Kiah

Liked: Cleanliness, room comfort
Great location and beautiful room
Beautiful room located close to tourist attractions, restaurants and public transportation. It has a fridge, microwave, wine glasses, mugs, and a coffee maker so that you can buy a few groceries if you want.
Stayed 5 nights in Aug 2021
Response from . on 23 Aug 2021
Hi KIah. Thanks for your comments. They are very important for us. Regards, Rocío

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very new furnishing, very clean, however it gets quite loud at night. Room service and new hygiene products like shampoo costs extra
Stayed 2 nights in Aug 2021
Response from . on 22 Aug 2021
Thanks for your comment. We work everyday to improve. Unfortunately, we can't control the noise from outside. 😊 Regards, Rocio

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great location
Wonderful property. Very cozy. Liked the convenience of electronic key entry. When I had to contact owners, I was able to get in-touch and resolve without incident. The call was answered immediately. Great location. You can walk to everything there. This was my base while visiting six other countries. Proximity to transportation, restaurants, shopping and historical sites unbeatable. I will definitely stay there again. I stayed in the Blue Room which looked exactly as pictured.
Stayed 16 nights in Jun 2021
Response from . on 18 Aug 2021
Thanks for chosing us. You will always have your home here. Regards, Rocío

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastic!!!
Amazing stay! Cannot recommend enough. The apartment is just fantastic and the owners are really helpful and responsive. We stayed in ‘green’ apartment and the terrace made our holiday! The location is also great - very central and close to the river. We will definitely be staying again!
Stayed 3 nights in Jul 2020
Response from . on 7 July 2020
Thank you very much! You will always have your home here! Come back soon!😊 Lukanda-Come to Sevilla Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice spacious flat. Comfortable bed. The flat has a fridge, coffee maschine, kettle and a microwave plus glasses/cups but could do with a couple of plates and cutlery. The flat is in a nice area at the edge of the old town, less touristy and with more interesting food places. Easy to walk anywhere.
Stayed 2 nights in Feb 2020
Response from . on 29 Feb 2020
Thanks for your coment. Your opinión is very important for us. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean apt for four people.
It was a nice place located close to main sights in the city. It was pristine clean.
Stayed 2 nights in Dec 2019
Response from . on 29 Feb 2020
Thanks for your coment. Your opinión is very important for us. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near centre of all the attractions. Quiet area Near the river
Stayed 4 nights in Nov 2019
Response from . on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, they have thought in every single detail, especially for us woman but is for every body, families, you feel that you are in your own apartment here in Seville, love it😍 and they are very kind over the phone.
Stayed 1 night in Nov 2019
Response from . on 12 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Matete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coasy appartmant perfect for two adults and two children very well located. Exactly as presented in pics.
Stayed 1 night in Aug 2019

10/10 Excellent

Juan S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Our Stay!
Loved our stay at Casa del Arenal! It was in a great location - a short walk to the center of town. The room was clean and comfortable. We stayed in the White Room, which offered a kitchenette as well - a great option if you like to cook! There were very thoughtful details - recipe cards, books, suggestion list - throughout. Check-in was easy - we were met at the front door of the apartments. Just make sure you let them know when you are arriving, as there is no on-site reception. Such a great value! Would definitely recommend to family and friends!
Stayed 2 nights in Jun 2019

10/10 Excellent

James, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
We LOVED this apartment!! We were in the blue room and it was so cute, cozy, clean and in an awesome location. Alice was so helpful with local recommendations and booking us an amazing Flamenco show. We would absolutely stay here again.
Stayed 2 nights in Apr 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Very nice clean apartment. The only thing I would say, is that if you are taking a family it isn't suitable for older children as its a pull out bed. Other than that the position is excellent.
Stayed 2 nights in Apr 2019
Response from Lucia on 22 Apr 2019
Thank you so much for your opinion!! We are looking forward to welcome you back !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were lovely. The property is very central and felt like a home rather than a hotel
Stayed 4 nights in Mar 2019
Response from Lucia on 22 Apr 2019
Thank you so much!! Looking forward to welcome you back !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just Ok. Very good value for money. On deserted side street, literally, so no need to worry about street noise. Be crystal clear with owner on how to get there. Taxi left me at hotel with exact same name. This is not a hotel but a comfy apartment, nonetheless. less than 10 minute walk to cathedral is a huge plus.
Stayed 1 night in Feb 2019
Response from cts on 5 Mar 2019
Dear guest Many thanks for your visit and your kind comments, As you mentioned, the location is perfect, you can move walking everywhere. We hope to see you next time in Seville Come to Sevilla

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect condition, great communication, about as central as you can get and allowing easy access for parking. Marta did everything and more to make us fully aware of our aurroundings, even assiting in getting us to the Sevilla game. Perfect
Stayed 2 nights in Feb 2019
Response from cts on 5 Mar 2019
Dear guest Many thanks for your kind comments, is a pleasure for us to assistance you during your stay in the city. We hope to see you next time in Seville Come to Sevilla

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The people at Come to Sevilla were very easy to communicate with. They were prompt and very helpful. We had the airport transfer which was useful. Can’t say enough about their service. The apartment itself was perfect. Spacious, although a bigger bed might have been nice for my husband and I! Great walking distance to nightlife and the major touristic areas. The one minor setback might have been the shower that didn’t drain fully. Other than that we are extremely pleased with our stay.
Stayed 3 nights in Dec 2018
Response from cts on 30 Dec 2018
Dear Suzanne Many thanks for you kind comment, we hope to see you next time in Seville Come to Sevilla Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, and the host was so helpful and treated us as if we were honored guests. The room was also perfectly appointed and very large.
Stayed 3 nights in Nov 2018
Response from Estefania on 3 Dec 2018
Dear guest Many thanks for your kind comments, we hope to see you next time in this wonderful city Kindest regards

10/10 Excellent

Bianca, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of our favourite spots during our two week trip! Case del Arenal is in the perfect location - just a 5 minute walk to the heart of downtown and another 5 across the bridge to Train. It is very comfortable, clean, and spacious! Estefania was very accommodating, friendly and gave us lots of restaurant suggestions and tips for how to have the best time in Seville... and we did! Thank you so much - would highly, highly recommend Case del Arenal!
Stayed 2 nights in Sep 2018
Response from estefa on 25 Oct 2018
Dear Bianca Many thanks for your kind comments, we are more than glad to know that you enjoyed your stay in Seville and you loved Casa del Arenal, we hope to see you next time in Seville Regards

10/10 Excellent

Zhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Our host was happy to help with our needs and the location was perfect. Would highly recommend
Stayed 2 nights in Oct 2018
Response from estefa on 25 Oct 2018
Dear Zhai Many thanks for your kind comments, we hope to see you next time in Seville. Here, you will always have your home Regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stay
We had a lovely stay at Casa del Arenal; the apartment (we stayed in Coral) was beautifully finished and really clean and modern, in a great area of the city and really comfortable. Marta was lovely and so helpful, she came the morning after we arrived to go through things to do in the city, armed with a detailed map and other info and was easily contactable via What's App if we needed anything. My only 'negative' would be that our towels weren't changed at all during the 3 days we were there- I appreciate it's a self service apartment but in that case I think I expected there to be a washing machine so we could do it ourselves if they weren't to be changed by a cleaner, but unfortunately we had to use the same towels for 3 days running. We did see a cleaner in the apartment building on the first day so assumed she would change them for us. It wasn't a big deal but something worth pointing out. Other than that, a lovely stay and would definitely return!
Stayed 3 nights in Oct 2018
Response from estefa on 30 Oct 2018
Dear Lisa Many thanks for your kind comments, we are more than glad to know that you enjoyed your stay in Seville and in Casa del Arenal. Concerning your "only negative" we would like to remind that Casa del Arenal is not a hotel, in fact is a House with 5 appartments, and the diary change of towels is not included in our services as you can check in the description before make the reservation. We hope to see you next time in Seville. Here, you will always have your home. Kindest regards

10/10 Excellent

ailien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is very clean and beautiful. Good location, we were able to walk everywhere.
Stayed 4 nights in Oct 2018
Response from estefa on 15 Oct 2018
Dear Ailien Many thanks for your kind comments, we are more than glad to know that you have enjoyed your stay in Seville and we hoope to see you next time. Kindest regards

6/10 Okay

Houka, Cairo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They wouldnt provide an early check in althought we notified them earlier. Stayed 6 hours in the city to check in after a long flight. And were constantly bothered to checkout 3 hours earlier than the agreed time. By hving cleaners and others knocking on our door!! Other thN that the flat is freat and so is the location.
Stayed 2 nights in Oct 2018
Response from Estefania on 11 Oct 2018
Dear Houka Thanks for your comments. In the description of the appartment it appears very clear the conditions: check in from 16:00 until 21:00. You requested an early check in and we explained that we could meet you at your arrival time (9:30h) to store your luggage, but the appartment won't be prepared until the official check in time, furthermore we contacted with you one hour before the check in time to informed that the appartment was already prepared, so your access was prior the official time. Concerning your check out, at your arrival you confirmed that you will leave the appartment around 9.30h because you were to visit other city and you wanted to arrive early to the new destination, is for that reason that our cleaning staff knocked your door once to checked if you had already left the appartment (if you notified your late check out, of course, we don't disturb). Anyway we apologize for this inconvenience. Thanks for your visit. Kind regards

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing apartment complex within walking distance of most Sevilla attractions. Clean appts with everything as described in overview and room description. Definitely added value to our Sevilla visit!
Stayed 3 nights in Aug 2018
Response from Estefania on 17 Sept 2018
Dear Elvin Many thanks for your kind comment, really appreciated. We are more than glad to know that you enjoyed your stay with us. We hope to see you next time in the city Kindest regards

10/10 Excellent

vicky

Great location and helpful staff
It was absolutely amazing! Marta was such a help and she arranged everything we wanted to do. She helped us with directions, restaurants, shows etc. The place was so spacious, clean, beautiful decor, perfect location. I will definitely be staying here again if I come back to Seville.
Stayed 3 nights in Sep 2018
Response from Estefania on 10 Sept 2018
Dear Vicky, Many thanks for your kind comments and share your experience with us. We hope to see you next time in Seville, here you will always have your home. Come to Sevilla

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Suite
Clean and well located. Seville was extremely hot and the hotel (like most places in Europe) only has independent AC units. Make sure you keep the curtains close so the inclement sun don’t overheat the room especially during siesta time.
Stayed 2 nights in Aug 2018
Response from Marta, Estefania & Anabel on 6 Aug 2018
Thank you for sharing your insight with us, and with the travelers that are planning to visit Sevilla in the future. Kind regards

10/10 Excellent

Andrea, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay! Highly recommended.
We loved our stay at Casa del Arenal! Check-in was super easy and the apartment was so cute. Loved the area - it was easy to walk anywhere in town. The list of recommendations in the room was also helpful. Would definitely stay here again and certainly recommend it!
Stayed 3 nights in Jul 2018
Response from Marta, Estefania & Anabel on 30 July 2018
Thank you very much for taking your time to evaluate Casa del Arenal. It was our pleasure to host you, and we are more than glad to read that you enjoyed your stay in Sevilla very much. We look forward to welcoming you once again!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location! Great place! Highly recommended
Stayed 4 nights in Jul 2018
Response from Marta, Estefania & Anabel on 30 July 2018
Thank you so much for such a positive feedback!

10/10 Excellent

faranak, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff receiving us at the house, Estefania, was superb. She was so caring, so warm and so extremely informative and trustworthy. her recommendations for things to do, to see, where to eat and where to see Flamenco show etc were all superb. We had an excellent day and a half in Sevilla thanks to her for all her useful guidance. we stayed in the Green apartment and it was very comfortable and clean.
Stayed 2 nights in Jul 2018
Response from Marta, Estefania & Anabel on 13 July 2018
Thank you so much for such a positive feedback of your stay. We are so glad to learn that everything was up to your expectations and that you had a wonderful time among us. Once again, thank you for taking your time to evaluate us.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Easy check-in with recommendations for every question we asked. Bright, clean, modern space with quiet air conditioner. Although a reception desk is not on the premises, the communication and service is exceptional - even retrieving lost items after your stay.
Stayed 6 nights in Jun 2018
Response from Estefania on 2 July 2018
Dear Pat Many thanks for your kind comments, we are more than glad to know that you enjoyed your stay in Seville. We hope to see you next time Kind regards

10/10 Excellent

Tzeni, San Diego,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Marta, Estefania & Anabel on 24 June 2018
Thank you very much indeed for such a positive feedback. We look forward to welcome you back in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location; great room; Anabel charming and informative.
Stayed 2 nights in May 2018
Response from Marta, Estefania & Anabel on 24 May 2018
Thank you very much for your kind comments and your positive feedback. It was a real pleasure having you among us!