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Reviews of Shilla Stay Seodaemun Seoul Station

4 out of 5
Shilla Stay Seodaemun Seoul Station
76, Chungjeong-ro, Seodaemun-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 836 out of 1595 reviews" "
Rating 8 - Good. 468 out of 1595 reviews" "
Rating 6 - Okay. 180 out of 1595 reviews" "
Rating 4 - Poor. 55 out of 1595 reviews" "
Rating 2 - Terrible. 56 out of 1595 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cons: limited English for some of the receptionists. Hard to Communicate but they try very hard with translators. The room is extremely small. Never had this small room before. We literally cannot open the luggage in the room and are not able to walk around. Pros: Breakfast. Location: The subway station is right in front of the hotel.

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Apr 2024

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so sweet and extremely helpful! Highly recommend and will book with them if I ever go back to Seoul !
Stayed 4 nights in May 2024

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service
조식 뷔페가 너무 별로였어요. 가격대비 음식의 퀄리티가 너무 실망스러웠고 방안의 온도가 계속 올라가 프론트에 전화를 하니 그때서야 에어컨을 프런트에서 틀어주셨는데 같은 날 두 번이나 계속 전화를 해야 틀어주시더군요. 각 방마다 컨트롤이 안되던 숙소는 처음이었어요.
Stayed 3 nights in May 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 3 nights in May 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 12 nights in Apr 2024

8/10 Good

Herbert

Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Space is a little tigjt
Stayed 1 night in May 2024

8/10 Good

Julius, Tamuning

Travelled with group
Liked: Cleanliness
Good location near subway.
Stayed 2 nights in Apr 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a little tight in space
Stayed 3 nights in May 2024

6/10 Okay

Sunnie, Flushing

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I thought it was a fine establishment but the wear and tear of the facility is very apparent. The lobby smelled like the inside of a just cleaned American bathroom with still a slight hint of urine. I was none too pleased with that part but the room was clean, cleaning staff was great, all necessities were in the room, and the area the hotel is in was great. I especially appreciated that the train is right in front of the hotel as well. If you’re curious about the breakfast, it’s fine if it’s free and included with your room but not worth spending money on.
Stayed 3 nights in May 2024

8/10 Good

Terri

Travelled with family
Liked: Staff & service, amenities
Rooms are super small. The subway station is not a main one so very inconvenient to get anywhere. We ended up taking a taxi everywhere. The hotel location is right in the center of an extremely busy intersection which made it difficult for the cabs to stop.
Stayed 5 nights in Apr 2024

8/10 Good

Imelda

Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Amenities
Good location - subway exit is right outside the hotel
Stayed 4 nights in Apr 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

Qiru, Scotch Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff were very helpful. Good breakfast. The only issue was that we can only book a single breakfast online booking. We need to pay the 2rd daily. Not big issue though.
Stayed 3 nights in Apr 2024
Response from Shilla Stay Seodaemun on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very clean inside, no place to smoke outside so people would leave cigarette butts wherever they were. Rooms are very small
Stayed 13 nights in Apr 2024
Response from Seodaemun, Shilla Stay on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

Frederique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff, great breakfast buffet, and right in front of subway!
Stayed 4 nights in Apr 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

10/10 Excellent

Poay Hooi

Stayed 1 night in Apr 2024

8/10 Good

HYUN JOON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel itself was fine and the room was clean and comfortable, I ran into a situation with the hotel where items in my room were mistakenly removed during cleaning and they were unable to find all of the items that were discarded - I lost pajamas, personal slippers brought from home and my undergarments. The staff were quick to take control of the situation and kept me updated on the situation, reviewed CCTV footage to determine what happened and did try to compensate for the missing items. I still don't know the full situation as to HOW this even happened but I do appreciate that they tried to resolve it and were communicative throughout the process.
Stayed 3 nights in Mar 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

10/10 Excellent

EMILIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation station like the Automobile Limousine to Incheon. Safe area.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower
Stayed 6 nights in Apr 2024

10/10 Excellent

Deogracias, MAPLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with good amanities. Good safe locaion. Good dining options nearby. Airport Limo bus dropoff conviniently nearby
Stayed 2 nights in Mar 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

10/10 Excellent

Deogracias, MAPLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and convinient hotel location. Some challenges with communication due to language ( Korean vs English ) but most staff made effort to communicate
Stayed 3 nights in Mar 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Seoul and I blindly trusted the Expedia reviews, however I'm glad I did. The location is conveniently located, a bit long but totally manageable walking distance to the south /honoring of priperty gate and Seoul station. The room is on the small side but very clean. The breakfast is one of the most elaborated in any hotel chain with both Asian and western options, some are healthy as well. I booked higher floor and view was wonderful. There are two suggestions/recommendations: 1. The duvet could be much thinner for the heating setting, it can be unbearable hot for some guests. I was very lucky the reception went out of her way to find a thin blanket for me. 2. The electric outlet were weird, they force pop out the plug I brought, I had to get creative to keep the plug inside the sockets. All in all, highly recommend!
Stayed 1 night in Mar 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

10/10 Excellent

Henry Hin Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff has a smile and friendly. Our room on high floor has nice view of the city and the mountains. Breakfast buffet is not bad. The hotel has many dining options nearby. It’s within walking distance to Seoul Station.
Stayed 1 night in Mar 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

8/10 Good

Gary, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the heart of Seoul. Adjacent to a subway stop and near great dining options. Great breakfast. Very clean rooms. Great for our family getaway to Seoul. Very kind and helpful staff.
Stayed 5 nights in Mar 2024

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice. Room was clean. Some dust in hard to reach places, but overall very comfortable. Staff was cold.
Stayed 5 nights in Mar 2024

10/10 Excellent

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient.
Stayed 8 nights in Mar 2024

6/10 Okay

Ali

Disliked: Cleanliness
Great location. Very small and also a bit disorganized
Stayed 2 nights in Mar 2024

10/10 Excellent

Darcie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing location above the subway station for travellers, was a great home base for our week-long trip. The view was great and the hotel is walking distance to a bunch of palaces and museums. Check-in and out was very easy, the lobby was very welcoming, and the buffet breakfast was quite good. Housekeeping lady was absolutely lovely. Felt like a safe area with convenient restaurants and convenience stores about. We would definitely recommend it for your stay in Seoul!
Stayed 7 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to trains. Short walk to Gwanghamun. Lovely staff and accommodations. Breakfast was yummy, all you can drink beer is a vibe
Stayed 1 night in Mar 2024
Response from SKYMOON on 16 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from SKY on 16 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

8/10 Good

HUACHUN

Stayed 3 nights in Feb 2024
Response from SKY on 16 Mar 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

6/10 Okay

Sachin

Travelled with partner
Disliked: Property conditions & facilities
The hotel is old and worn out.
Stayed 5 nights in Feb 2024
Response from SKYMOON on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

6/10 Okay

sungsoo

Stayed 1 night in Feb 2024
Response from SKYMOON on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

8/10 Good

DANHYO

Stayed 1 night in Feb 2024
Response from SKYMOON on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from SKYMOON on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

bai

Stayed 1 night in Nov 2023
Response from SKY on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

minji

Stayed 1 night in Feb 2024
Response from SKY on 23 Feb 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

8/10 Good

juran

Stayed 1 night in Jan 2024
Response from SKy on 16 Mar 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

Hyunsuk

Stayed 2 nights in Jan 2024
Response from SKY on 16 Mar 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was particularly helpful and friendly a special thanks to staff as well who made the hotel run without my notice thanks
Stayed 3 nights in Jan 2024
Response from SKY on 16 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

Eun Jung

Liked: Cleanliness, staff & service, amenities
Stayed 18 nights in Jan 2024
Response from Seodaemun, Shilla Stay on 30 Apr 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.

8/10 Good

byeong hyeon

Stayed 1 night in Jan 2024
Response from SKY on 16 Mar 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

KYOMIN

Stayed 3 nights in Jan 2024
Response from SKY on 16 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

SEOYUN

Stayed 3 nights in Jan 2024
Response from SKY on 16 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to system and smell during your stay at our hotel. We have already forwarded you complaint about system and smell to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

10/10 Excellent

hyeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from SKY on 14 Jan 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay

6/10 Okay

Yolanda

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from SKY on 14 Jan 2024
Dear Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Seodaemun, Shilla Stay