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"Manager and staff were super friendly and helpful. Room was very spacious. Traditional sleeping mat was very comfortable and I probably got my best night's sleep while on this trip. Walls are a little thin, but all guests were quiet and respectful of others. Baths looked great but unfortunately didn't get to use them. With size 15 feet I wouldn't expect any of the hotel slippers to fit. We had excellent meals within a 5 minute walk. Really enjoyed Yamanouchi!"

"I love the Onsen, very good service and clean hotel"

"Great hotel with easy access to transportation and walking areas."

"Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room. Ideal location if going to snow monkeys easy walk from the train station"

"Room super clean , they free breakfast but too many peoples we unable to had it, breakfast good and verity. "

"Great buffet breakfast, awesome staff and clean room."

"This is my 3rd time in Nagano and this is the best place I’ve stayed! Staff are super friendly and really accommodating. The monkey park is so close and you can take a shuttle from the hotel to the park, if reservations are full they even call you a taxi. 10/10 stay"

"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."

"Realy nice hotel. Enjoyed my stay here"

"The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street. "

"Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!"

"Wonderful place to stay with excellent food and hosts! "

"素晴らしいです"