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"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "

"Fantastic family hotel, great food, great location and great pool "

"The Hotel itself was very nice. The Bed was ok. Everything was clean. There was a language barrier between me and the clerk who could not understand everything we asked her. We called the desk several times and got no answer from the office. The restaurant closed very early on Saturday night and the Matre'd was not very accommodating. The Spa was nice and Nick did an outstanding job as our masseuse! Overall it was good but not great!"

"The check in was smooth and the chalet was lovely! Great view, rooms and amenities! "

"Stayed two nights. Great location near supermarket. Staff were helpful and let us store luggage at a nearby sister hotel. Didn’t need to pay the large deposit. Room was gorgeous with a balcony and decent pots, pans etc. Not everything was in mint condition but that’s to be expected. Would stay there again"

"Great resort, spa is fantastic and t"

"The pool was a really good size and the staff were friendly and helpful. Amazing location in the square and easy walk from train station. Room was too warm and we couldn’t adjust the temperature. Room was really big but dated. The half board food was OK, drink prices very reasonable. "

"A nice, comfortable stay with very friendly staff "

"Wonderful spa very beautiful "