Sedgefield Hotels, Newport News

"no communication my accommodation was cancelled with out a phone call email or text message, very disappointing"

"It’s was okay "

"If this review was about the staff, it would be 5 stars. About the material condition of the hotel, it would be 1 star. The staff is exceptional, but the hotel has more problems than they can contend with. The location is really good, the bedding is very comfortable, and parking is less expensive than downtown, and relatively safe. The 1st room they gave us had broken air conditioning, with no hope of an easy repair. The 2nd room was a smaller room, with a broken safe, a broken room phone, and a running toilet. The breakfast was really good. Typical hotel rates for a drink in the bar...you know...same cost for 2 shots as for the whole bottle at the ABC store... Would I stay here again? I dunno. Location wise, parking wise, best in town. But all the broken items (plus 2 of the 4 elevators were broken) really lowers your review, and no amount of compensation (and we got plenty of compensation) will completely fill that disparity. If I returned to Norfolk to go to the Scope Center I would probably stay again, but this time, with my eyes wide open..."

"The hotel was nice ! Definitely will stay again . Everything was really well . "

"No lights on in the room only bathroom, microwave very dirty and rusty, refrigerator not working,"

"Great place with a nice view. Tons of things to do in the surrou surrounding areas"

"The in-house restaurant, CapoCapo, has terrible table service. The wait staff do not want to be there. The food is decent. The parking garage is scary. The elevator is unreliable; avoid it. Pricing signs are unclear."

"Housekeeping walked into my room without knocking on door or even say nothing at 10:00 in the morning when checkout wasn’t until 11am. "

"Plenty of options to do if you wanted to stay on the property. Rooms are very clean and have all the things you would need so you will not have to bring anything from home. The staff is attentive and very nice. Parking is exclusive to your building. I also liked that it is very close to a lot of things that Williamsburg has to offer. We will return and stay here when we come back to Williamsburg."