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Reviews of The Inn at Virginia Mason

2.5 out of 5
The Inn at Virginia Mason
1006 Spring Street, Seattle, WA

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1006 reviews" "
Rating 8 - Good. 304 out of 1006 reviews" "
Rating 6 - Okay. 195 out of 1006 reviews" "
Rating 4 - Poor. 117 out of 1006 reviews" "
Rating 2 - Terrible. 76 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great location close to downtown and the stadium district. Lots of eateries within walking distance. The hotel decor is outdated but very clean, and the king room is spacious. The only thing we didn't like was no on-site parking. We had to park in a lot a half block away overnight in Seattle which these days is worrisome.
Stayed 1 night in May 2024

8/10 Good

Amy, Hoquiam Wa

Liked: Cleanliness, staff & service, property conditions & facilities
It was connected with the hospital so it made it very convenient. Roof top was nice.
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old building and very friendly staff. I had reserved a room with two beds, but got a single bed and wasn’t able to switch. The staff brought in a rollaway, which wasn’t optimal but we made do.
Stayed 1 night in May 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Never a fan of staying in downtown anywhere, but this spot was pleasantly surprising. No real issues, maintenance and room service was prompt in the few times I needed it, and the complementary shampoo and body-wash was appreciated.
Stayed 5 nights in May 2024

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service
The hotel is old but clean, safe, and comfortable.
Stayed 1 night in May 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with large rooms. Comfortable and quiet. Easy access to Seattle attractions.
Stayed 1 night in May 2024

4/10 Poor

DAnn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No air conditioning and window's only open an inch. It was a very stuffy and uncomfortable stay. We will not be staying there again.
Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
on top of steep hill so walking takes some exertion. furniture and carpet dated but functional.
Stayed 3 nights in May 2024

6/10 Okay

LINDA

Travelled with partner
Disliked: Amenities, property conditions & facilities
I guess it was good for what we needed, old building. No a/c which is listed. Found a fan in the closet. Washroom has no door knob. Parking was behind the building across the street. Close to the seawall/pier. Alot of mentally ill people roaming the streets. Alot of Seattle hills.
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique, old style. Not a cookie cutter chain motel. Had character and old fashioned charm. Very helpful staff!
Stayed 1 night in May 2024
Response from JJ on 15 May 2024
Cynthia,Thank you for this great review, we look forward to you staying with us in the future!!!-The Inn at Virginia Mason Team

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in May 2024
Response from JJ on 15 May 2024
Vicente,Thank you so much for being our guests and for the amazing review! We hope to have you back with us at the Inn soon. Thanks again!-The Inn at Virginia Mason Team

2/10 Terrible

Kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property need alot of work, the bathroom sink did not drain. Complain, but no manager was available and talk to us. I would not recommend this property and would not stay again.
Stayed 1 night in May 2024

8/10 Good

Ed

Liked: Staff & service
While being a comfortable room, it could use some updating and paint. Bathroom especially.
Stayed 1 night in May 2024
Response from JJ on 15 May 2024
Thank you so much for being our guests and for the amazing review! We hope to have you back with us at the Inn soon. Thanks again!-The Inn at Virginia Mason Team

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A housekeeper tried to come into our room when my daughter was changing, a dirty sock was in our bed sheets, no dining, no coffee, Rude Staff. Boards on the front door where glass was broken.

6/10 Okay

Kristina, Rathdrum

Stayed 1 night in Mar 2024
Response from JJ on 15 May 2024
Thank you for your review. Our team looks forward to seeing you the next time you are in Seattle! - The Inn at Virginia Mason Team

10/10 Excellent

Lenyn

Stayed 1 night in Apr 2024

8/10 Good

Susan

Business traveller
I have stayed here several times in the past. The convenience for me is the hospital being right there. I can get a wheelchair to pick me up and take me to check in for surgery. The beds are comfortable and clean. My room was clean enough. The one thing that they need to do is update the carpets and furniture and paint. It is beginning to look rather worn and old. I will stay here again and recommend them to friends and others.
Stayed 1 night in Mar 2024
Response from -The Inn at Virginia Mason Team on 14 May 2024
Thank you so much for being our guests and for the amazing review and feedback! We hope to have you back with us at the Inn soon. Thanks again!

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When i rechecked in to the hotel, the young lady, Bear, was so friendlier than the 1st lady who checked us in the 1st time I checked in. Very compassionate & understanding. What a difference.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty much perfect for what it is. A sad say they exceed what I view the standards for a two star hotel to be.
Stayed 2 nights in Apr 2024

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, amenities
Great choice if you are trying to keep downtown Seattle cheap(er). Facility is definitely showing it's age, but everything still works so if you aren't looking for fancy, this will do quite well.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Y
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Thank you for your hospitality!
Stayed 1 night in Apr 2024

10/10 Excellent

eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything downtown. Good friendly staff. I’d recommend. Thumbs up
Stayed 1 night in Apr 2024

10/10 Excellent

Valorie

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff helpful and engaging , room very comfortable. Big plus the parking 1 block away in front of the hospital was only $20 for 24 hrs. 2 other hotels nearby were $50 and $60.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff was friendly and helpful. The only down side really was finding parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Virginia Mason Hospital. Older property but very well maintained. Parking is very inconvenient and there is no dining facility on the property, which is also very inconvenient.
Stayed 1 night in Mar 2024

8/10 Good

Hai

Stayed 2 nights in Mar 2024

4/10 Poor

Anne

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
This property is in a more residential area but also right next to Virginia Mason Medical Center. This meant a lot of ambulance noises. Our room was comfortable but a bit dated and the bedding basic. The pillows were flat and unfluffable. However, since we spent little time in the room and the price was very reasonable, it made for an affordable stay within easy walking distance of the Convention center and Pike's market and the Capital district.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, wonderful employees!
Stayed 1 night in Mar 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Jose M

Travelled with family, Business traveller
Liked: Staff & service
I reserved a room with two beds and it was given to my son who has the same last name but different first name. As a solution we were moved to a very small room with one bed for the same rate. We checked out three days before and the hotel was going to not charge for the remaining but they said Expedia should be reimbursing us because you are the billing agency. Unless you reimburse us, we really got screwed in this stay.
Stayed 7 nights in Mar 2024

2/10 Terrible

Dana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel, Bellingham

Liked: Cleanliness, property conditions & facilities
The employees stood out, as they went above and beyond to be sure I felt welcome. Jay Cee at the front desk treated me like a close relative! I stay in Seattle several times a year and this will Now be my go-to place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Cody Clark

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet seat basically came completely off, the bathtub doesn't drain and I showered with water up to my ankles it took hours to empty. There's a horrible smell in the room and you aren't allowed to burn candles or anything to cover it. The only perk was nice staff and the location was necessary. I've seen nicer Motel 6 locations.
Stayed 1 night in Mar 2024

8/10 Good

james

Lamp shades need to be replaced. Wake-up service failed.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin, Puyallup

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome that is right next to the hospital and only a short walk to Harborview.
Stayed 1 night in Mar 2024

2/10 Terrible

Theresa, Snohomish

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smell horrible. We didn’t stay and booked another hotel. Absolutely not worth the price. Not an inviting or comfortable room. Very disappointed that I lost $$&& on this.
Stayed 1 night in Mar 2024

8/10 Good

Matt

Stayed 1 night in Feb 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Puthenpurayil

Travelled with family, Business traveller
Closets in room need to be renovated I will not hang my nice clothes in there
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Seattle for a family medical emergency and stayed the weekend at The Inn. It was recommended by Cherry Hill Campus Neuro Hospital to me, and it suited all of my needs for being in a safe, clean, and walkable distance to the hospital (1 mile). The staff was kind and very helpful.
Stayed 4 nights in Feb 2024

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Diane, South Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but comfortable. Very easy access to the hospital.
Stayed 6 nights in Feb 2024

10/10 Excellent

Yerim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice plus good location!
Stayed 1 night in Feb 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an older hotel
The room was clean and warm, everything worked, there's no getting past that it is an older building if that's important to you. The front desk staff is excellent, very informative.
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Found front desk staff to be helpful and the room was clean and had plenty electrical outlets and a microwave and min-fridge, which were definitely appreciated. Room was quiet except for the constant low-hum of an air-circulating or heating unit (?) in the closet-bathroom area. The hotel is convenient to the downtown area but parking lot/garage situation nearby was not as pleasing.
Stayed 1 night in Feb 2024

8/10 Good

Chelsea

Convenient location, clean room, nice staff, but the elevator is tiny and the bed is super firm and springy
Stayed 1 night in Feb 2024