Verified
2/10 Terrible
Dominique H.
17 Jan 2026
Unfortunately, we couldn’t even get into our VRBO. We arrived late at night, with instructions where to get our key. We looked everywhere for the key and it was no where to be found. We called the number provided and it wasn’t available. No one was answering, we didn’t get a hold of anyone. By the time we got through to VRBO support it was 2 in the morning and we were outside looking for a key that the property manager forgot to put out for us. They offered to come by once it was fully morning to drop off the key, this was completely unacceptable. VRBO thankfully took care of getting us a room, but waiting outside for three hours while we figured out what was happening was unacceptable. Even worse, they couldn’t figure out who the owner was and their alleged numbers to contact them didn’t work. This review is only about communication and being able to enter, we cannot speak on the condition of the Vrbo inside itself.
Dominique H.
Stayed 3 nights in Dec 2025



















