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"Great gym, made us if the sauna and steam rooms and had a great breakfast to start the day!"

"Parking was ok"

"Overall great stay no complaints with anything "

"Spa staff were extremely helpful"

"Need heating on in room had to use a plug in radiator for heat 😔"

"Nice large clean room with nice shower excellent internet "

"Great room, lovely people. Will definitely book again"

"No plug in bathroom hand basin. 2 lightbulbs not working. Divet ripped on seam. Room cold no heating or extra blanket."

"We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!"