Indoor pool, pool loungers

Reviews of AMERON Neuschwanstein Alpsee Resort & Spa

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 593 reviews" "
Rating 8 - Good. 108 out of 593 reviews" "
Rating 6 - Okay. 31 out of 593 reviews" "
Rating 4 - Poor. 7 out of 593 reviews" "
Rating 2 - Terrible. 2 out of 593 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chaiprasit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a foothill of the famous Neuschwanstein castle. The room was on the small size but clean and comfortable. Great breakfast, good quality and the view of the castle right from the window is a surplus. Stay here if you can afford it. If you drive, prepare extra 14 euros for an overnight parking.
Stayed 1 night in Apr 2024
Response from AMERON Neuschwanstein Alspee Resort & Spa on 25 Apr 2024
Dear Chaiprasit,Your description paints a vivid picture of the hotel's charm and amenities. It sounds like the picturesque location and the view of Neuschwanstein castle from the window added a special touch to your stay.Thank you for sharing your positive experience, along with the useful tip about parking fees for those traveling by car.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we could have stayed longer. This hotel is amazing. Comfortable beds, awesome customer service and a wonderful breakfast. We really enjoyed our visit and staying here…Thank you!
Stayed 1 night in Mar 2024
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 11 Apr 2024
Dear Daniel,Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay with us. It means the world to us to know that you found our hotel amazing, with comfortable beds, awesome customer service, and a delightful breakfast.We're truly grateful for your appreciation and for choosing to stay with us. Your satisfaction is our top priority, and we're delighted that we could contribute to making your visit enjoyable.We would love to welcome you back for a longer stay next time. Until then, please don't hesitate to reach out if there's anything we can do to make your future stays even more memorable.Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Jonathan, Campbellville

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, close to all the sights.
Stayed 1 night in Mar 2024
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 20 Mar 2024
Dear Jonathan,Thank you very much for your kind words! We're delighted to hear that you found our property beautiful and conveniently located near all the sights. We strive to provide our guests with a memorable experience, and it's wonderful to know that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back in the future.Best regards,Razvan KeferGeneral Manager

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with surrounding walking areas to the nearby castles. My 9 year old son and I went in December and the scenery was a magical winter wonderland. Very friendly and helpful staff. My son loved the pool and I loved the saunas. I would recommend this hotel.
Stayed 2 nights in Dec 2023
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 29 Jan 2024
Dear Tiffany,Thank you ever so much for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you found our hotel beautiful, with its surrounding walking areas to the nearby castles. It sounds like your December visit turned the scenery into a magical winter wonderland, creating a special atmosphere for you and your 9-year-old son.We are thrilled to learn that our staff's friendliness and helpfulness left a positive impression on you. It warms our hearts to know that your son enjoyed the pool, and you found relaxation in our saunas. Recommendations from our guests mean the world to us, and we truly appreciate your kind words.It was a pleasure hosting you and your family, and we hope to welcome you back to our hotel in the near future. Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best.
This place is great. I gave a review for the first nights stay already. Best of the best. This review is for our second night. Only 1 complaint. They did not renew our linens or refill our coffe on the second day. Every other hotel we have stayed at in Germany has renewed everything every day.
Stayed 1 night in Jan 2024
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 29 Jan 2024
Dear Simon,Thank you for taking the time to share your feedback regarding your second night with us. We are delighted to hear that you consider our hotel to be "the best of the best," and we appreciate your continued support.We sincerely apologize for the oversight regarding the renewal of linens and the coffee refill on the second day. Your comfort is of utmost importance to us, and we regret any inconvenience this may have caused. Please be assured that we are addressing this matter with our housekeeping team to ensure that such lapses do not recur in the future.We genuinely appreciate your understanding and constructive feedback. Your experience is invaluable to us as we continuously strive to improve our services. We hope that, despite this lapse, you had an enjoyable stay overall.Should your travels bring you back to our area, we would be honored to welcome you again and provide you with the exceptional service you deserve. Warm regards,Razvan Kefer General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best!
This place is great! Hotel staff is very kind and accommodating. Rooms are clean and have stunning views. Breakfast is second to none. I have not spoken german in 10 years but everyone here has indulged me even though I must sound completely ridiculious.
Stayed 1 night in Jan 2024
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 29 Jan 2024
Dear Simon,We sincerely appreciate your kind words and the time you took to share your experience with us. It warms our hearts to hear that you found our hotel to be great, and we are delighted that our staff has been both kind and accommodating during your stay.We are thrilled that you enjoyed the cleanliness of our rooms and the stunning views they offer. Additionally, we are delighted that our breakfast left a lasting impression and met your expectations.Your effort to communicate in German, even after a decade, is truly commendable, and we assure you that it is far from ridiculous. We value the diversity of our guests and strive to create an inclusive environment where everyone feels welcome.Should your travels bring you back to our area, we would be honored to host you again. If there's anything specific you would like to share or if you have any special requests for your next stay, please do not hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to welcoming you back.Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and luxurious hotel at the base of the Neuschwanstein Castle. Stay here to indulge in the beautiful views of the lake and surrounding mountains from the spa and indoor swimming pool.
Stayed 1 night in Nov 2023
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 29 Jan 2024
Dear Leticia,Thank you ever so much for taking the time to share your experience with us. We are truly delighted to hear that you found our hotel lovely and luxurious, especially enjoying its prime location at the base of Neuschwanstein Castle.It warms our hearts to know that you were able to indulge in the beautiful views of the lake and surrounding mountains from our spa and indoor swimming pool. Creating memorable experiences for our guests is our utmost priority, and we are pleased to have contributed to your positive stay.Your feedback is greatly appreciated, and we look forward to the possibility of welcoming you back for another delightful experience. Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel to spend some time if you are visiting the area. The staff are excellent along with the hotel amenities and services. The buffet breakfast is superb.
Stayed 1 night in Dec 2023
Response from AMERON Neuschwanstein Alpsee Resort & Spa on 29 Jan 2024
Dear John,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our hotel to be a beautiful place to spend time while visiting the area.Your kind words about our staff, hotel amenities, and services are truly appreciated. It is our priority to provide excellent service, and we are thrilled that our efforts have left a positive impression on you.We are especially pleased to know that you enjoyed our superb buffet breakfast. We believe that a good start to the day is essential, and we are glad we could contribute to your positive experience.If your future travels bring you back to the area, we would be honored to host you again. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Warm regards,Razvan KeferGeneral Manager

10/10 Excellent

Marcus, Yardley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you have a car and want to experience the beauty and tranquility at night with fewer tourists. It’s perfectly positioned near the lake, and the castles affording breathtaking views. Service and staff were excellent.
Stayed 2 nights in Dec 2023
Response from Alexander Grüner on 10 Dec 2023
Dear Marcus, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

See Guan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view at Neuschwanstein. More touching part is the hotel manager arranged a surprised birthday table for me when we went down for breakfast in the cafe; Walter warmly greet me at the cafe entrance! The dinner a day ago was great too, good steak and atmosphere. This hotel is a classic, good-class collection with 5 star renovation.
Stayed 1 night in Oct 2023
Response from Alexander Grüner on 10 Dec 2023
Dear See Guan, thank you very much for your stay at Ameron Neuschwanstein and for your wonderful and appreciative review. Walter is incredible, we are happy he is with us. We were very happy to be your hosts and look forward to welcoming you again between our great castles. Kind regards, Alexander Grüner Hotel Director

10/10 Excellent

SEYIT

Liked: Cleanliness, staff & service, property conditions & facilities
very good location
Stayed 1 night in Nov 2023
Response from Alexander Grüner on 13 Dec 2023
Dear Seyit, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, well kept and worth a visit!!
Stayed 1 night in Nov 2023
Response from Alexander Grüner on 10 Dec 2023
Dear Mike, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

KELLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!! The view from our window, was amazing! Our room was in a corner, so we could sleep and wake up seeing two amazing castles: Neuschwanstein and Hohenschwangau
Stayed 2 nights in Nov 2023
Response from Alexander Grüner on 27 Nov 2023
Dear Kelly, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfectly located by the castles. The staff is so friendly and kind. The pool and saunas are perfect after a day of walking around the castle properties, especally after a chilly drizzily day. The breakfast is outstanding with so many choices. Only reason I gave 4 for cleanliness is the carpet in our room was dirty gross. Its almost 2024, get rid of the carpet! Füsses is a nice small town to visit. Highly recommended for a nice relaxing get away and get away gorrm the hustle and bussle of the larger cities.
Stayed 1 night in Nov 2023
Response from Alexander Grüner on 14 Nov 2023
Dear Lisa, thank you for choosing the AMERON Neuschwanstein for your stay in Hohenschwangau. I would also like to thank you for your review, and your positive and constructive criticism is greatly appreciated. We look forward to welcoming you back to the beautiful Allgäu in the future. Kind regards, Your Alexander Grüner Hotel Manager

10/10 Excellent

ILIA, vancouver

Stayed 1 night in Nov 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, the area and the views....LOVED, LOVED, LOVED IT!
Stayed 2 nights in Aug 2023
Response from Alexander Grüner on 30 Oct 2023
Dear Yara, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place so much
We just love this place and highly recommend room 5305. The staff is amazing friendly and professional. The food and RBI’s were amazing and the spa is top notch.
Stayed 1 night in Oct 2023
Response from Alexander Grüner on 30 Oct 2023
Dear Kevin, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Heeyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well designed and comfortable hotel
Stayed 2 nights in Oct 2023
Response from Alexander Grüner on 30 Oct 2023
Dear Heeyun, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re visiting the Neuschwenstein Castle I’d highly recommend staying at this property. You simply can’t get any closer (with views of the castle ) right from your window. I stayed in room 42 in the Jagerghaus (see pics of excellent views I had from window). Buffett breakfast was phenomenal with a huge selection of items to choose from. When you go to the castle this is the small town next to it. Well worth paying the extra money. I was thinking of staying closer in town by the giant lake but rates were $170-180 after tax and that did NOT include breakfast which is normally 20-30euros so it was more than worth it. I prefer more modern contemporary resorts but this was more German old traditional decorum that gave it an authentic Bavarian feel. Parking was right across the street about 100ft and was 12 euros. As a guest you get to leave your car there the entire day. I was pleasantly surprised of my stay. Highly recommend. ****note sure it’s going to let me post pics but if not I highly recommend and you will be extremely happy you made the choice*****
Response from Alexander Grüner on 30 Oct 2023
Dear Kevin, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

10/10 Excellent

lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was modern and had dining options. The breakfast was wonderful!!!
Stayed 2 nights in Oct 2023
Response from Alexander Grüner on 19 Oct 2023
Dear Kelly, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite!
Stayed 1 night in Oct 2023
Response from Alexander Grüner on 16 Oct 2023
Dear Kimberly, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

LoraLee, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JACINTA, Bozeman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can not wait to go back. Beautiful room, extremely comfy beds, excellent breakfast buffet choices.
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 30 Oct 2023
Dear Jacinta, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

8/10 Good

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, beautiful common areas of hotel/spa etc. It was a bit confusing the hours of local restaurants. Perhaps an updated list could be provided on the guest website for local restaurants and hours of service? Difficult to find where to eat during off peak hours. Amazing and friendly staff at the hotel. Beautiful view of castles and mountain/lake right from the hotel. Luxury stay in a beautiful place. Would stay again for sure.
Stayed 3 nights in Oct 2023
Response from Alexander Grüner on 12 Oct 2023
Dear Christa, Thank you for choosing the AMERON Neuschwanstein for your stay in Hohenschwangau.I would also like to thank you for your review and I am very happy about your positive, appreciative and constructive criticism. This helps us a lot to get a little bit better every day.We look forward to welcoming you back to the beautiful Allgäu in the future.Kind regards, Alexander Grüner General Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
Everything was perfect - the room was spacious, the breakfast delicious and the location unbeatable. We would highly recommend this hotel to everyone.
Stayed 2 nights in Oct 2023
Response from Alexander Grüner on 13 Oct 2023
Dear Sara, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2023

10/10 Excellent

neng chin

Stayed 1 night in Oct 2023

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the greatest hotel I have ever stayed in. Property was absolutely stunning and the staff was warm, welcoming, and very polite.
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 6 Oct 2023
Dear Josefina, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when visiting the castles in the area. The spa was really nice and the whole atmosphere was wonderful.
Stayed 2 nights in Sep 2023
Response from Alexander Grüner on 6 Oct 2023
Hello Julie, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with great facilities and walking distance to the Castle.
Stayed 1 night in Oct 2023
Response from Alexander Grüner on 13 Oct 2023
Dear Iveta, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful setting & relaxing stay!!!
Most beautiful setting imaginable. Was able to relax on a lounger on the hotel lawn, overlooking the lake & mountains. Excellent indoor pool and spa facilities. Very convenient to Neuschwanstein. Room overlooked the lake. Breakfast was delicious. Make sure to visit the nearby Schlossbrauhaus for authentic food & entertainment!!
Stayed 2 nights in Sep 2023
Response from Alexander Grüner on 4 Oct 2023
Dear Robin, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast - great property perfect location
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 26 Sept 2023
Hello Eric, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful grounds and Spa facility the most ,
Stayed 3 nights in Sep 2023
Response from Alexander Grüner on 24 Sept 2023
Hello Gerhard, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Harold, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for out trip.
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 1 Nov 2023
Dear Donna, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very polite. The breakfast was amazing. Do yourself a favour and spring for the room not in Jägerhaus which was extremely dated and in a separate building making it awkward to get to breakfast and the spa area.
Stayed 2 nights in Sep 2023
Response from Alexander Grüner on 18 Sept 2023
Dear Donna, thank you for choosing the AMERON Neuschwanstein for your stay in Hohenschwangau. I would also like to thank you for your review, and your positive and constructive criticism is greatly appreciated. We look forward to welcoming you back to the beautiful Allgäu in the future. Kind regards, Your Alexander Grüner Hotel Manager

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic experience! Great staff, beautiful hotel and location. Couldn’t have asked for a better hotel and experience.
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 18 Sept 2023
Hello Florian, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
A wonderful resort hotel. Modern, chic and staff attentive. Only point that made stay not perfect is that room doors are really heavy to open, especially for the elderly parent with us.
Stayed 1 night in Sep 2023
Response from Alexander Grüner on 18 Sept 2023
Dear Michael, thank you for choosing the AMERON Neuschwanstein for your stay in Hohenschwangau. I would also like to thank you for your review, and your positive and constructive criticism is greatly appreciated. We look forward to welcoming you back to the beautiful Allgäu in the future. Kind regards, Your Alexander Grüner Hotel Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wow. What an amazing hotel set on the most beautiful and quiet landscape. Our room faced the lake and it was so peaceful in the morning to sit on the deck and have a morning coffee. The spa and pool are are amazing too! A must return hotel for sure! Thanks to the super friendly staff! We’ll be back!
Response from Alexander Grüner on 12 Sept 2023
Hello Paul, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel with patchy service
The hotel is stunning with beautiful rooms, lovely spa and an amazing array of attractions on the doorstep. The restaurant food was amazing, but service was slow and had a tendency to sell more wine whilst waiting for dishes. The room was also not serviced very well, the left wine glasses in the room from the night before, replaced our bath towels with smaller towels and the coffee set was left with no creamer. For the everyday service they are below expectation for a 3 star hotel let alone a luxury resort. On the whole we enjoyed our stay and would recommend it, but be aware of this lack of attention to detail.
Stayed 2 nights in Aug 2023
Response from Alexander Grüner on 30 Aug 2023
Dear Neil, thank you for choosing the AMERON Neuschwanstein for your stay in Hohenschwangau. I would also like to thank you for your review, and your positive and constructive criticism is greatly appreciated. We look forward to welcoming you back to the beautiful Allgäu in the future. Kind regards, Your Alexander Grüner Hotel Manager

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person I delt with several times was very helpful and pleasant. I was in a separate building from the main building, that building was older than the rest of the hotel. No elevator and I was on the third floor, which wasn't a problem for me but be aware. No cooling either (A/C), but the weather was great, especially at night. My room (62) had three dormer windows which I had open every night and that was great! Breakfast was great each morning too. From my room I could see both castles easily. I'd go back and ask for that room again!
Stayed 6 nights in Aug 2023
Response from Alexander Grüner on 24 Aug 2023
Hello Vernon, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Aug 2023
Response from Alexander Grüner on 18 Aug 2023
Hello Paola, thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and valued review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023