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"The hot water in our unit only worked for 2 minutes before going cold. Maintenance showed up and left without explaining anything. We had to boil water to take a semi hot bath. This used to be one of my favorites until this incident. The first indicator was that that the unit downstairs was left empty as if the tenants had a similar issues and abruptly left, leaving the door wide open.. Meaning that the staff already knew about this issue and sold the room anyway. Just my assumption but hey I’ve only been here 10 plus visits. What do I know."

"Not good"

"Convenient to Bush Gardens and good breakfast but that's it. It was clean but not spotless. I didn't like that the hotel is on the side of the road, I felt very out there... lobby is small, again, not the nicest. No flexibility at all with room while hotel looked empty. If you want to feel a bit nice and special while away from home, keep looking. I stayed at better hotels in Williamsburg for just a little bit more money. If you just want to crash, wake up and eat, this is good. "

"Excellent staff! "

"Room was very clean "

"All the employees were so nice and helpful."

"This is the only place to stay when in Williamsburg, it’s close to everything and is always clean and quiet. Highly recommend, "

"it was a great time"

"Spent a week at the hotel. We were not impressed with housekeeping. We would have to ask multiple times to get fresh towels, etc. Other guests would cook in their rooms and the smell would filter through the ductwork."