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Reviews of Arran

2.5 out of 5
Arran
114 North Marine Road, North Yorkshire, Scarborough, England

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was ok for two nights
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing break
The B&B was far above expectation. The owner went above and beyond for us. The location was exceptional and close to everything we needed. We will definitely be visiting again and recommending to friends and family
Stayed 1 night in Aug 2023

6/10 Okay

Danielle

Stayed 1 night in Jul 2023

8/10 Good

Louise

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cleanliness needs major improvements
The hotel lounge had cobwebs all over even had dead spiders hanging all over the lounge was rather off putting when we had to eat our takeout in there
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming hotel. Perfect location to town centre, park and beach. Would happily stay there again.
Stayed 1 night in May 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean room will defo use again when in area
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and sweet
Stayed 2 nights in Aug 2022

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Basic but good and clean was fine for a weekend break.
Stayed 2 nights in Jul 2022

10/10 Excellent

Elaine

Stayed 1 night in Jun 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arran
I had a nice stay in Arran, where I stayed for three nights while visiting and exploring North Yorkshire Moors. The manager of the hotel was extremely nice, friendly and very helpful, you ask and you have :-)) The room was clean and comfy enough for what I needed travelling on a budget. The single bed seemed to be very small but it might be due to the fact that I'm used to a king size one. Shared bathroom was for my solely use, which was very nice. The hotel is in a very short walking distance to the sea front. There is no car park so you have to park your car on the road. It's free for overnight from 5pm until 9am. It was very quiet during my stay, and there was no breakfast served due to the new regulations - Covid-19. Overall it's a very good place to stay for the price, and the location is a big bonus
Twin room on the top floor
Twin room on the top floor
Twin room on the top floor
Twin room on the top floor
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money in this very population location on Marine Road. There are lots of B&B's on this street in Scarborough that are all very similar so finding the best value for money led me here. The staff are really pleasant and friendly, the breakfast was really good (choice of cooked with vegetarian option too) and your usual cereal/toast/jam etc.
Stayed 1 night in Sep 2019
Response from Daniel (Arran) on 4 Dec 2019
Thank you for your review. We are glad that you enjoyed your stay at the Arran. We hope to see you again when you are next in Scarborough.

6/10 Okay

christopher

Liked: Cleanliness, staff & service, room comfort
Hiker
For what you pay it's fine.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like any of it. Shabby and dirty. Old crumbling house. Wind whistling off the North Shore all night. Thought I was in a remake of The Hound of the Baskerville's. Breakfast dreadful. Cremated sausage, undercooked egg. No offer of butter for toast. No offer of fruit juice to drink. Cheap coffee. Plain horrible.
Stayed 1 night in Sep 2019
Response from Arran Management on 16 Sept 2019
It is unfortunate the reviewer is not prepared to inform of us of their identity or the room affected through Expedia. We don't believe this should be classified as a review as we cannot verify the reviewer's identity and comments. Being a Victorian property, we strive to keep the house maintained and cleaned regularly to a reasonably good standard. Housekeeping is performed daily and professionally. The reviewer states not liking the breakfast but did not bring it to the attention of the attending staff. Nevertheless we will look into this and make improvements where needed.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close to the cricket ground, close to Scarborough town centre parking available nearby.Clean nice coffee with breakfast good value.Lots of stairs 50 to room 7 washing facilities adequate but not brilliant.Would stay again but try to get ensuite rooms.
Stayed 2 nights in Jul 2019
Response from Arran. on 10 July 2019
Thankyou for the feedback. Glad you found our bnb close to the cricket ground and Scarborough town centre. You also noted that the place was clean and nice and breakfast good. Sorry about being on the top floor accessible by flights of stairs but we do have rooms on the lower floors. Thankyou for wanting to stay again but next time you should book a room on the lower floor with ensuite.

8/10 Good

Ian

Liked: Cleanliness, staff & service
A great short break!
The room with shared bathroom was comfortable and clean and adjacent to a shower cubicle and close to the bathroom and toilet. It was perfectly adequate for a one night stay.The full english breakfast with cereal toast and orange juice was well cooked and presented and served in a friendly manner with extra toast and tea or coffee offered without question. The location, adjacent to the Cricket Ground, is ideally situated for the local attractions of North Bay, the Open Air Theatre and Peasholm Park, yet still reasonably accessible to the town centre,harbour and South Bay. All in all very good value for money for a short break away to a great traditional seaside resort, particularly as a single traveller, where single rooms are often charged at a premium rate .
Stayed 1 night in May 2019
Response from Arran management on 6 June 2019
thank you Ian for your great comments Thank you for loving your room, the breakfasr, our friendly staff, our clealiness, our location and that your stay was value for money Hope to see you again soon when you next visit Scafborough

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room we had a great view of the cricket club nice friendly staff very clean room breakfast was nice not too far from the town centre beds were quite comfy nice clean lounge and diningroom well worth the money nice friendly family pub close by would go back again
Stayed 3 nights in May 2019
Response from Arran management on 6 June 2019
Thankyou for your great feedback Glad you enjoyed view of the cricket club from your room, that room was clean, bed comfy,breakfast nice, staff friendly and location good Thankyou for wanting to come back,we look forward to seeing you again

6/10 Okay

mr david r

A basic boarding house style b&b. No one can really complain at these prices. Check-in was over the phone so a charged mobile is essential. It felt a bit faceless meeting no-one until breakfast, it was hard to know if there were staff available overnight or not.
Stayed 1 night in May 2019
Response from Arran Management on 22 May 2019
Hi David, Thank you for your feedback. But do remember that your arrival was late in the afternoon (after 5pm) when reception is closed. As such, you had to go through a self checkin over the phone. As there is no resident staff around like many other B&Bs nowadays, you had also been advised at checkin on the phone number to call for anything you need. Our staff who is staying nearby will return to respond to urgent matters. As you would have also observed, the premises is being monitored continuously on CCTV for security coverage. Hope this will clarify the situation. Regards Daniel ARRAN Management

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming with a nice room and an overall pleasant stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
I had a really good trip. After my business day finished I made my way to the B+B, lots of parking spaces available. Made my way I to the B+B, went to a steakhouse nearby , then back for a great sleep. Then had a decent breakfast in the morning. Couldn't fault it
Stayed 1 night in Sep 2018

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean train was late but the lady stayed to w
Stayed 1 night in Jun 2018
Response from Arran on 29 Apr 2019
Thank you for the feedback.

10/10 Excellent

Bruce , West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for beach—and cricket
This hotel is well-placed for most North Bay attractions and overlooks the Scarborough Cricket Club ground—so a bonus there for devotees of the game. My room wasn't en suite, but all the relevant facilities were nearby and easily accessible and, like the rest of the hotel, were clean and to a good standard. Heartily recommended.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok guest house in quieter north beach end of town
Room 1 overlooked cricket ground. It was warm and walls and bedding were clean. Duvet covers needed ironing. On top of each of the mattresses was a thick piece of yellow foam covering the springs. The beds were hot due to this and still uncomfortable. The carpet could be a lot cleaner. The ensuite shower and toilet need upgrading and the carpet needs to be replaced by tiles or floor covering which is more hygienic. The cooked breakfast was large and cooked well but the sausageswere poor quality and the cereal choices were basic. The rice 'krispies' were soft and stale. We were expecting a better standard of this 'hotel' based on the reviews we read before booking.
Stayed 1 night in Oct 2017

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly B&B a short walk away from sea front
We stayed here for one night and found the owner and staff friendly and accommodating. Our room was a small double room with shared bathroom. There were a couple of issues with the condition of the room which the owner was apologetic about. On the whole the room was warm and clean and the service was good. The B&B is a short walk away from the sea front and was a good place to stay for the night.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Arran in Scarborough.
The price that I paid did not reflect the Arran. It was warm, very clean and the breakfast was unbelievable - again excellent, well cooked and a lot of it as well as well presented on the plate. What really made this stay was Paul, the manager. He went beyond the call of duty to make my stay one of the best that I have experienced anywhere in the country. A sure asset to the company. One aspect that I was not happy with and consider perhaps illegal was that I was asked for credit card details as a guarantee, with the tariff to be paid in local currency on arrival at the Arran. When I arrived at the Arran and offered to pay cash, Paul was put in the difficult position of telling me that the owner had taken the money from my card THE NIGHT BEFORE ! Despite it being on the paperwork that I had downloaded. This I consider is illegal, but as it wasn't Paul's fault, I decided to sort this out at a later date - hence this report. I am interested in your comments on this matter, as I hoped to use the Arran again. The above is my only criticism but it did leave an element of distrust but not with Paul, may I add. Mr D E Williamson.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Clean and friendly with fabulous breakfast
Paul the manager and his assistant were friendly and helpful. The breakfast was marvellous. The new owner has only recently bought this B&B and is planning to start updating it. Whilst the décor is tired and the rooms are not ensuite (unusual these days) it is clean and nice. We were only there for a night but were very impressed with the amount of storage which would have been more than adequate for a longer stay.

8/10 Good

jayne, wishaw

Liked: Staff & service
enjoyed it owner was very helpfull breakfast was outstanding excellent value for money

6/10 Okay

Jennifer, Perth Western Australia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Manager was extremely helpful and lovely cooked breakfast. Room was disappointing too small and not a complete en suite as wash basin was in the room.