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Reviews of Viajero Sayulita Hostel

2 out of 5
Viajero Sayulita Hostel
27 Calle Primavera, Sayulita, NAY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 61 reviews" "
Rating 8 - Good. 11 out of 61 reviews" "
Rating 6 - Okay. 2 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very nice staff and clean rooms, and the activities here are so fun and a great opportunity to meet new people!
Stayed 4 nights in May 2024
Response from Nico on 16 May 2024
Thank you for your kind words! We love that you enjoyed our beautiful location, friendly staff, and clean rooms, is fantastic to hear that you had fun with our activities and made new friends. We hope to welcome you back soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nico and everyone in the team are amazing. One of the best hostels I've ever stayed at. Great facilities, very very clean, activities every day. The food at the bar is also unreal. Thank you!!
Stayed 5 nights in Feb 2024
Response from Nico on 7 Mar 2024
So awesome to hear you had a good time at Viajero! Nico and the staff send you lot of love. We are really happy that you loved the facilities, cleanliness, and daily activities. Thank you for this review!

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Sayulita. The suite was clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Nico on 7 Mar 2024
Thank you so much Illona!! We really appreciate taking the time to write the review and we are really happy that you enjoy our rooms and the vibes in Viajero.We hope to see you again in the future :D

8/10 Good

JIRI, Calgary

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Stayed 6 nights in Feb 2024
Response from Nico on 21 Feb 2024
Thank you so much Jiri, for taking the time to write this review :D

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Comfortable mattresses, friendly staff, great pizza.
Stayed 4 nights in Feb 2024
Response from Enrique Reyna on 17 Feb 2024
Dear AlexanderThank you for your feedback! We're glad you found our mattresses comfortable, our staff friendly, and enjoyed our pizza. If there's anything we can improve on, please let us know. We look forward to welcoming you back!Best regards,

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful
Stayed 6 nights in Jan 2024
Response from Enrique Reyna on 17 Feb 2024
Hello Darcy! Thank you so much for your glowing 5-star review! We're thrilled to hear that you found our staff to be super friendly and helpful during your stay at our hostel. Providing excellent customer service and creating a welcoming atmosphere for our guests are top priorities for us, and it's wonderful to know that we succeeded in making your experience enjoyable. We truly appreciate your kind words and hope to welcome you back again soon for another fantastic stay.Warm regards

8/10 Good

Christopher Glen

Stayed 4 nights in Jan 2024
Response from Enrique Reyna on 17 Feb 2024
Hi Christopher! Thank you for taking the time to leave a review of your recent stay at our hostel. We appreciate your feedback and are glad to see that you had a positive experience overall. If there are any areas where you feel we could improve and earn that extra star next time, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,

2/10 Terrible

Emily

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Enrique Reyna on 17 Feb 2024
Dear Emlily.Thank you for taking the time to leave a review, though we're sorry to see it was not a positive experience for you. We take all feedback seriously and strive to improve based on our guests' input. If there's anything specific you'd like to share with us about your stay, please feel free to reach out. We hope to have the opportunity to better meet your expectations in the future.Best regards

10/10 Excellent

king joerell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Fun
Stayed 9 nights in Dec 2023
Response from Enrique Reyna on 17 Feb 2024
Dear king joerellThank you for your fantastic 5-star review! We're thrilled you enjoyed your stay and found our hostel clean and fun. We look forward to welcoming you back soon!Best regards,

8/10 Good

Hung, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Nico on 11 Mar 2024
Thank you so much Hung :D

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to meet new people and close to good surf spots.
Stayed 7 nights in Nov 2023
Response from Nico on 11 Mar 2024
Thank you so much Kyle :D

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is always fair and the accommodations are great. The beds are clean the service staff is engaging. They’ve made the repairs to the pool which is great. Breakfast included is recommended to add that save a few pesos and the options are delicious. Would love to see cheaper drink prices, happy hour is good. They are building another building in front of the hostel to see a nice view of the beach in area. You’ll have to be on the top floor where the bar is will have to wait-and-see once it’s finished construction but overall I enjoy the quietness and access to , all amenities is a very short walk. I will continue to visit again and again.
Stayed 4 nights in Nov 2023
Response from Nico on 11 Mar 2024
Thank you so much Jonathan :D

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the bar and suuuper east to meet people with the daily events they have! Highly recommend
Stayed 8 nights in Nov 2023
Response from Nico on 11 Mar 2024
Thank you so much Adam :D

2/10 Terrible

Susan M, Philadelphia

Stayed 8 nights in Jul 2023
Response from Nico on 11 Mar 2024
Thank you! we will do our best for our guests

8/10 Good

Jonathan, Santa Ana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Viajero is in an excellent location, on a quiet side street, easily walkable to town. The position on the hill catches the breeze. An excellent, no nonsense, base of operations for a visit to Sayulita.
Stayed 6 nights in Jul 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

8/10 Good

Victoria

Stayed 8 nights in Jul 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please Viajero, give your staff awards!
Stayed 1 night in Jun 2023
Response from NICO on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience at Viajero. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hostel for anyone visiting Sayulita. Sofia, Jhona, Valeria Thank you so much guys!
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Ava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hostel! The staff was all very helpful and friendly. There were activities every day that helped encourage meeting and interacting with other people staying at the hostel. I felt very safe at the hostel and in Sayulita
Stayed 7 nights in May 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property, would stay there again in a heart beat. The people, the property, other guests….
Stayed 4 nights in May 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

carlos alberto

Stayed 1 night in May 2023
Response from Viajero Sayulita Hostel on 29 May 2023
Hola Carlos ! Muchas gracias por tu visita.Saludos!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen menu was fantastic depending on the season as I was there in May some items are limited, but alternate options are available and very satisfied with it. The pool is the only thing that is in a little rough condition. It is tough to maintain and still offer to visitors. The back rooms were in amazing condition. The lockers are perfect for small to medium luggage shared bathroom is in great condition. Would recommend for the price is quite fair. Pay the extra for the free breakfast.
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here! The staff is so kind and gave great recommendations on what to do in the area. Only con was that it is up a steep hill that makes it less accessible. Otherwise, perfect!
Stayed 4 nights in May 2023
Response from Viajero Sayulita Hostel on 29 May 2023
Hi Jennifer! Thank you so mucho for your review and for staying with us. Best wishes!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the deck is absolutely stunning. Breakfast is included & was excellent. Really beautiful location & a really good place to stay.
Stayed 1 night in Apr 2023
Response from Viajero Sayulita Hostel on 29 May 2023
Hi Richard! Thank you for visiting! Cheers!

10/10 Excellent

James

Stayed 3 nights in Apr 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The bunk beds are nice and private and everyone was outgoing and friendly. Loved all the animals on the property. Would highly recommend to anyone visiting. It’s a 7min walk from the beach and just far enough away that you don’t hear the late night music in the square.
Stayed 4 nights in Apr 2023
Response from Viajero Sayulita Hostel on 29 May 2023
Hi Laura! Did you got the chance to meet Luno and Domingo ??? Thank you for the visit.Until the next time !

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip as a female solo traveler and this hostel blew my expectations out of the water. The staff were amazingly friendly, informative and did many activities and adventures with people at the hostel. The place was extremely clean, had a beautiful pool, rooftop restaurant and bar with great food and fun evening drinking events. They had a business area for those who need a quite area to get work done, and many areas to relax and have fun. Highly highly recommend. I will be back
Response from Viajero Sayulita Hostel on 29 May 2023
So when are you coming back Julia ? Until the next time!

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
I have mixed feelings on this hostel. The staff there are super nice. The location is great and it’s a 5 to 10 minute walk to the beach. They have a good free yoga class on the top floor at 9 AM every morning and the food is good as well. I stayed in a double private room. I Assumed that this would give me some type of noise reduction. This hostel didn’t list that they are a party hostel, but during the week the DJ on the top floor is going till 11 or 12 at night and you can hear it all the way down on the second floor. On Saturday night the DJ was going to at least two in the morning, the rooms are pretty decent, although my room didn’t look as nice as it did in the photos. On Sunday night. The four guys who are staying in the shared room above me came back at three in the morning and we’re walking up and down the stairs and thumping around the room for at least an hour. I tried calling the number that’s at the front desk as it’s listed on Maps, and it said the number was not in service. It’s partially my fault as I didn’t realize spring break was going on when I booked the trip I think I would suggest for the hostel to group it’s private rooms in one area so there isn’t as much noise and to also caulk around their door frames as you can hear everybody walking up on the stairs, as there is just a big gap between the door in the wall where noise just comes flowing in. My hot water heater circuit would turn off after about eight to ten minutes when taking a shower, as an elect
Stayed 6 nights in Mar 2023
Response from Viajero Sayulita Hostel on 29 May 2023
Hi Peter ! We apreciatte very much the time you took to leave this review. We are gonna put our efforts to improve in this little things. Kind regards!

10/10 Excellent

Seyed

Stayed 2 nights in Mar 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly never write reviews, but my experience at Viajero Sayulita was so amazing I really want to share. The whole team of staff were so great, always trying to make everyone's stay the best it could be, and really getting to know each guest on a more personal level. It was also super convenient, with restaurant and bar right on site, but also within a 10 min walking distance from the main square of Sayulita and local beaches. Lots of fun activities planned. And the views from the restaurant were stunning, watching sunset from up there every day and listening to the waves was a major highlight. Will definitely be back!
Stayed 4 nights in Feb 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun and funky hostel. Love the pool area and roof top palapa lounging area.
Stayed 1 night in Feb 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Casie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel is amazing for any travelers looking to meet new people and participate in local activities. Very walkable to everything in town, great staff, and amazing views from the on-site bar.
Stayed 4 nights in Feb 2023
Response from NICO on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Wonderful staff. Good breakfast. Amazing view. Lots of activities. Will be back
Response from Nico on 11 Mar 2024
Thank you so much :D

6/10 Okay

Barbara

Girls lied on the front desk about the hot water, wifi and giving me a quiet room. All 3 were terrible.
Stayed 7 nights in Jan 2023
Response from General manager on 30 Jan 2023
Hi Barbara, Sorry to hear that you didnt like your stay. We tried to treat you the best as we could, even though you were being rude and disrespectful to the staff. Calling us airheads is not really nice. Also, we never lied. We were telling you what we knew and instead of asking for help you just chose to write a bad review instead of giving us a chance to help you. Ive also been looking at other reviews you left for other places and it looks like you are very hard to satisfy. I want to give you some advice; Next time if you want to be treated like a queen in a penthouse with waiters filling your every need, please book a five star hotel instead of a hostel. So you wont disrespect other staff members at other locations who try and give you service by being unable to satisfy your unrealistic expectations. Also, try being a little bit nicer as a person. It will help you further along the way. Kindly, the airheads at Viajero Sayulita

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For sure location and cleanliness goes a long way, but I feel that the staff is what can make you or break you depending on how they make you feel and I had such a wonderful time again hanging out and meeting new members.
Response from Nico on 11 Mar 2024
Thank you so much :D

8/10 Good

Jimmy

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff with a great pool and patio. A central location that is walkable to all parts of Sayulita. It is definitely targeting people under 40 with the loud and events-filled bar, but things typically quiet down by midnight and you are still able to get a good night sleep in the private rooms.
Response from pato on 8 Dec 2022
Thanks for sharing your experience!! Best 3

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Zach and Roman were awesome dudes that provide awesome service!
Response from pato on 8 Dec 2022
Thanks for sharing your esperience!! Best wishes 3

10/10 Excellent

Jun

Stayed 1 night in Oct 2022
Response from Nico on 11 Mar 2024
Thank you so much :D

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private rooms are nice and clean. All the basic needs met. The best part was the staff and atmosphere. Very friendly and professional. Guests were fun and friendly. Enjoyed myself. Will definitely return.
Stayed 4 nights in Apr 2022
Response from Viajero Sayulita on 24 May 2022
Thank you, Steven! It was a pleasure having you here with us. We can't wait for you to come back! Best wishes from all of us <3

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Sayulita.
What a great hostel, I had a private room for 7 nights which was more like a 1 bedroom apartment with a balcony. Everything is made of concrete so there is very little noise if any between rooms. A sick rooftop bar/pool, very friendly staff. The only thing i could say negativity is it’s maybe a 8-10 min walk to the beach and it’s located up a hill, however with that being said. There is no noise of vehicles or clubbing at night if your a light sleeper. I would recommend to anyone.
Stayed 7 nights in Apr 2022
Response from Viajero Sayulita on 24 May 2022
Jeremy spoke... and in him we trust! We really appreciate your feedback and hope to see you again here or at another Viajero... Best wishes from all of us!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a GREAT time here while in Sayulita. Beds were comfy, clean, and A/C ran all night so you can sleep. While I was only in town for a few days, the staff and the other people staying here were so inclusive and easy-going, making it difficult to leave. The hostel plans fun activities (hiking, volleyball, salsa) for you to get to know the other guests and also shared tips for surf spots. There's also cute dogs that roam the property sometimes. Thanks for the memories and fun times. 10/10 would stay again next time I'm in Sayulita. ☺️
Stayed 3 nights in Oct 2021
Response from Viajero Sayulita on 29 Oct 2021
Thank you so much for sharing your experience, Tina! It warms up our hearts to know that you had such a lovely time here. We are looking forward to hosting you again. Best wishes from all of us1 <3

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel, roof top pool, bar. Friendly.
Excellent hostel, with a roof top pool, bar and chill lounge. Front desk staff are really friendly. Facilities are new and well maintained. Great location, walking distance to main plaza.
Stayed 7 nights in Sep 2021
Response from Viajero Sayulita on 15 Sept 2021
Thanks for sharing your experiencie wtih us. We are very happy to konw that you enjoyed your stay. When are you coming back ? Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have ever stayed in. The view is amazing. The staff is great, very helpful and always at your disposition. The room was great and very clean. And don’t forget the pool Overall a great experience.
Stayed 1 night in Aug 2021
Response from Viajero Sayulita on 15 Sept 2021
Thanks for visitng us. It is great to see the rooms full of people, the pool with coctails arround, people playing ping pong. You make us feel alive.

10/10 Excellent

Eric

Stayed 4 nights in Feb 2024
Response from Nico on 22 Apr 2024
Thank you so much Eric for make this review! We hope to see you again soon :D

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Enrique Reyna on 17 Feb 2024
Hi RenèThank you for taking the time to rate your experience at our hostel with five stars! We're delighted to see that you had a fantastic stay with us. If you have any specific feedback or suggestions for us, please feel free to share. We hope to have the pleasure of hosting you again soon.Warm regards,

10/10 Excellent

Omar Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio del personal y buenas instalaciones.
Stayed 1 night in Dec 2023
Response from NICO on 11 Mar 2024
Thank you so much :D