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Reviews of Casa Pepe Hostel Boutique - Sayulita

3 out of 5
Casa Pepe Hostel Boutique - Sayulita
Av. Revolución, 66, Sayulita, NAY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Spencer

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at Casa Pepe. The place was great, it was a big property which had many areas where u can sit and enjoy. Also has an office area so you can work. Staff was friendly and helpful. I will definitely return.
Stayed 7 nights in Apr 2024
Response from Casa Pepe on 15 May 2024
Hi Melissa, thank you for your nice comment about your experience, it was a pleasure having you in home. See you next time.Greetings!

10/10 Excellent

Roshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing!! I had a king room that was huge and super clean! The property is spotless and the staff is lovely! I didn’t eat on the property so I can’t comment on that. The location is about 3 minutes from the beach and super central. The streets surrounding the property are cobble stone so if you have mobility issues this may not be a good location for you. Overall, it was an amazing stay and I’ll be back.
Stayed 6 nights in Apr 2024
Response from Casa Pepe on 15 May 2024
Hola Roshawn, thank you for your nice comment, it was a pleasure having you in home. thank you for mention our team.See you next time.Greetings!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all I had a great stay here in a private room and would certainly come back again! I made a ton of wonderful friends and power hour is a perfect reason to mingle with new people each night. The location is perfect and an easy walk to the beach. It isn't too loud at night around this area unless your room faces the road, which mine did, but event still it wasn't too bad. The rooftop facilities are a great place to relax. Generally, all of the staff were very helpful and a pleasure to deal with. Cons: I booked this room with the assumption that a small fridge would be provided in the room, as shown in the pictures and in the Expedia AD but there wasn't one available. My room was also never cleaned even though I made a note for this service on one of my days. Hot water is also hard to come by for showers but isn't a deal breaker. Rooms are a little tired from use but still in good condition for the price. * There isn't much a communal kitchen here, so be warned if you plan to store and make food here. Not an issue for myself but i know other guests had issues with this. * Wouldn't be a bad idea to have water stations more available as well and ensure the bottles are refilled for guests since the local water is not ideal for drinking.
Stayed 3 nights in Apr 2024

8/10 Good

Duncan

Stayed 3 nights in Apr 2024
Response from Casa Pepe on 15 May 2024
Hi Duncan, thank you for your rating. Greetings

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in my mid 40s and was a bit hesitant about staying at a hostel! As a solo female traveller I feel safe at all times, private in the little sleeping nook, and loved spending time on the rooftop patio :) Casa Pepe had everything I needed as a home base to explore Sayulita and surrounding area. Sidenote, there is quite a bit of party action, although it shuts down at the hostel by 11, the town itself continues long into the night! So bring earplugs :)
Stayed 7 nights in Apr 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, great staff... unfortunately the property itself didn't really meet expectations. The TV in our room didn't work (okay, small thing), but then neither did the hot water! We could get 20 - 30 seconds of a hot shower if we were lucky, and that's kind of a big one. On the second morning of our stay the included breakfast included moldy bread, and after that we skipped breakfasts at Casa Pepe. Next time in Sayulita we'll try somewhere else.
Stayed 3 nights in Apr 2024
Response from Los Pepes on 15 Apr 2024
Hello, thank you for staying with us, we will be working on your recommendation. I am sure that upon your return you will be able to continue enjoying our experiences. See you soon

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made many friends! Always felt welcome and was close to all the places I wanted to go!
Stayed 5 nights in Apr 2024
Response from Los Pepes on 15 Apr 2024
Thank you very much for staying with us and enjoying Our Casa Pepe, which is for all of you. Being able to make friends and enjoy our experiences makes us know that we are the perfect place to stay with us. See you soon.

10/10 Excellent

Luz

Stayed 1 night in Apr 2024

6/10 Okay

Erick

Disliked: Staff & service
We thought this was in puerto Bayarta when we first booked it because that’s what it advertised but it turns out it was actually an hour away. That area is very safe a lot of things to do there, everyone in the area is nice and helpful when looking for good spots to eat every thing is within walking distance
Stayed 4 nights in Mar 2024
Response from Los Pepes on 1 Apr 2024
Hello Eric, thank you for staying with us and enjoying our activities, comfortable rooms, service and attention. See you soon.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pepe were wonderful and the beds were very comfortable despite my cranky back. I slept well and enjoyed getting to know fellow solo travelers.
Stayed 8 nights in Mar 2024
Response from Los Pepes on 23 Mar 2024
Hello Lisa, thank you for staying with us and enjoying our experiences and meeting other guests who like being at Casa Pepe and enjoying our comfortable spaces. See you soon!

8/10 Good

Raquelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room and pool space. Decorated very nicely and great price for what you get. Staff were all lovely and welcoming. Favourite part was the pool. Only feedback is that the safe did not work, the patio doors did not lock, and the air conditioner was always leaking (it got all over our clothes). However, the hotel felt super safe. Also please note that there is construction across the street which made it very loud! They also play music from 3pm to 11pm. We didn't mind it and Sayulita is generally a pretty loud/busy place! Overall rating would be 7/10.
Stayed 7 nights in Mar 2024
Response from Los Pepes on 23 Mar 2024
246 / 5.000Resultados de traducciónResultado de traducciónHello Raquelle, thank you for staying with us, we are in the heart of Sayulita where magic happens every night, party and music are present every night. We will be working on your recommendation, see you soon.

10/10 Excellent

Casandra

Stayed 4 nights in Mar 2024
Response from Los Pepes on 1 Apr 2024
Hola Casandra gracias por hospedarte con nosotros y disfrutar de nuestras actividades y nuestras camas tan confortables y nuestra alberca.

10/10 Excellent

MONICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely!
Stayed 1 night in Feb 2024
Response from Los Pepes on 7 Mar 2024
Monica gracias por hospedarte con nosotros y disfrutar de nuestras experiencias tan increibles nuestros espacios tan agradables. Nos vemos pronto

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Casa Pepe is a nice property in a great location. The bar staff at the pool were amazing and the younger aged guests made it a really fun time. Our room did have a leak in the air conditioner or ceiling as our bag and clothes ended up getting soaked when we woke up in the morning. Our stay also included a complementary breakfast however when we were done breakfast the staff gave us a bill. When we reminded them about the free breakfast they told us only one item on the menu was free. This was never explained to us when we sat down when we told the server that our breakfast was included. The staff was rude to us and told us we needed to pay. Then upon checking out they accused us of stealing the air conditioning remote. It was disappointing to leave on such a bad note. We felt like they were trying to get every last peso they could from us on our way out the door. They also ignored the fact that our clothes and bag were soaked from their leaking ceiling when we told them about it.
Stayed 1 night in Feb 2024
Response from Los Pepes on 9 Mar 2024
Hello Thank you for staying with us and enjoying our facilities. We are sorry for the inconvenience you had with us. We will be working on it. See you soon.

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo vacation. From the moment I stepped in to the lobby, I was welcomed by the staff in particular Maddie! She invited me to all of the activities but didn’t pressure me. She was incredibly kind and checked on me every time we crossed paths. I stayed in a private room, was super clean and felt safe. I will definitely be back!
Stayed 4 nights in Feb 2024
Response from Juan V. on 20 Feb 2024
Bella gracias por hospedarte en Casa Pepe nos agrada que te sientas segura con nosotros y hayas disfrutado de nuestro alojamiento. ¡nos vemos pronto!

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Great Rooms !!
Stayed 1 night in Jan 2024
Response from Juan V. on 20 Feb 2024
Enrique, gracias por recomendarnos y saber que nuestras habitaicones han sido de tu agrado.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Female dorms were spacious, half occupied and cleaned well. The staff are friendly and take time and effort to plan activities.
Stayed 3 nights in Feb 2024
Response from Juan V. on 20 Feb 2024
Hola Lisa, nos da gusto saber que has disfrutado tu estancia, gracias por tu recomendación. ¡nos vemos pronto!

8/10 Good

Carol

Travelled with partner
Liked: Property conditions & facilities
Good, clean and convenient, the only problem is that they don’t have parking
Stayed 3 nights in Feb 2024
Response from Juan V. on 20 Feb 2024
Hola Gracias por Hospedarte con nosotros, estaremos trabajando en tu recomendación. Ya te extrañamos nos vemos pronto.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice
Stayed 3 nights in Feb 2024
Response from Juan V. on 14 Feb 2024
Hola gracias por hospedarte con nosotros y sentirte como en Casa con nuestros anfitriones. ¿Nos vemos pronto!

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised as this place was better than I expected- spacious room and bathroom, quiet at night, clean, great staff and also had basics like a bottle of water, shampoo/conditioner, towels, ironing board and blow dryer. I’d stay here again!
Stayed 1 night in Feb 2024
Response from Juan V. on 14 Feb 2024
Thank you for staying with us and enjoying our amenities, we will be working on our experiences so that you continue enjoying Casa Pepe. see you soon! We already miss you

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Juan V. on 14 Feb 2024
Joseph gracias por vivir la experiencia de Casa Pepe, MI casa es tu casa. Estaremos trabajando en nuevas experiencias y Tours, para que a tu regreso sigas disfrutando de Casa Pepe.

8/10 Good

Susan

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Juan V. on 14 Feb 2024
Hola gracias por hospedarte con nosotros y disfrutar de nuestra te pacheria y alberca y vivir nuestras experiencias. ¡nos vemos pronto!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and relaxed atmosphere. Bring earplugs!
Stayed 7 nights in Jan 2024
Response from Juan V. on 14 Feb 2024
Hola gracias por hospedarte con nosotros estaremos trabajando en tu recomendación. ¡nos vemos pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Juan V. on 14 Feb 2024
Hola gracias por hospedarte con nosotros ¡nos vemos pronto!

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations on the cutest little town! Would definitely come back again!
Stayed 5 nights in Jan 2024
Response from Juan V. on 2 Feb 2024
Hello, thank you for staying with us. We will be waiting for your next visit. see you soon!

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Sayulita, very affordable and the staff and the whole experience was great!
Stayed 3 nights in Jan 2024
Response from Juan V. on 2 Feb 2024
Hello, thank you for staying with us. We will be waiting for your next visit. see you soon!

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy bussines travel
The Staff was very friendly, the room was clean and spacious, drinks were cheap and breakfast was ok. Even when we went for bussines he enjoied being at the hotel
Stayed 3 nights in Jan 2024
Response from Juan V. on 2 Feb 2024
Hello, thank you for staying with us. We will be waiting for your next visit. see you soon!

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Juan V. on 30 Jan 2024
Hola gracias por hospedarte con nosotros. ¡Nos vemos pronto!

10/10 Excellent

Diego

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Juan V on 2 Feb 2024
Hola Gracias por hospedarte con nosotros. ¡Nos vemos pronto!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again at Casa Pepe
I stayed for 3 weeks at Casa Pepe during soft in November 2023. The hotel/hostel is beautiful - including cowork, pool and other shared spaces. Staff was really nice, including Pepe itself. Breakfast was good, they were improving every day. They have a Whatsapp group for guests and organised activities daily if you wish to meet other guests. 5 minutes walk to the main square and to the beach.
Stayed 7 nights in Nov 2023
Response from Juan V. on 30 Jan 2024
Staying at casa pepe is an incredible experience. See you soon

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Pepe was my first experience staying in a hostel. I definitely had a great experience! The location was perfect, everything was near by and walking distance. I will be back on my next adventure to Sayulita!
Stayed 3 nights in Dec 2023
Response from Juan V on 30 Jan 2024
Staying at casa pepe is an incredible experience. ¡See you soon!

10/10 Excellent

Jeron

Stayed 4 nights in Dec 2023
Response from Juan V. on 30 Jan 2024
Hola Gracias por hospedarte con nosotros. ¡nos vemos pronto!

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with our choice.
Our room was much better than expected. Loved the location and scored because prior guest left their Netflix loaded on the TV. Breakfast was the same everyday so that can improve. Only negative was music blasting on roof top bar a few nights till 5am with Knowone there. Staff was wonderful and will return.
Stayed 11 nights in Dec 2023
Response from Juan V. on 4 Jan 2024
Hello, thank you for staying with us and commenting about our services and feeling at home. We look forward to your return and hope to see you soon!

8/10 Good

Nancy, Colorado Springs

Stayed 1 night in Dec 2023
Response from Juan V. on 2 Feb 2024
Hola gracias por hospedarte con nostros. Nos vemos pronto

8/10 Good

Nancy, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, within walking distance to the main market streets and beach.
Stayed 1 night in Dec 2023
Response from Juan V. on 4 Jan 2024
Hello, thank you for staying with us and commenting about our services and feeling at home. We look forward to your return and hope to see you soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king suite room - it was huge. The room had a king bed, seating area, counter with coffee maker and space to work (will also have a fridge) and very large bathroom. Great lighting in the room, AC and ceiling fan. Private seating area outside as well. The property is still under construction but they are respectful to the guests and it's not "ongoing all the time" and I didn't hear any noise in my room. The rooftop bar area, pool and yoga studio are very nice. The whole place has a jungle feel about it with all the natural wood elements. Free breakfast was an added bonus. Staff were welcoming and informative. I was able to store my bag until it was time for my flight. I had a very restful and comfortable stay. Added bonus - bathroom had shampoo, conditioner, soap, iron, ironing board, blowdryer, safe, bathrobes and magnifing makeup mirror. Coffee maker (no coffee or condiments) cups, water and glasses and TV. WiFi was good in the room - I was able to work using the counter as a stand up desk and there were several outlets for charging electronics. The room also had a door that would allow for ajoining rooms.
Stayed 3 nights in Nov 2023
Response from Juan V on 4 Jan 2024
Hello, thank you for staying with us and commenting about our services and feeling at home. We look forward to your return and hope to see you soon!

10/10 Excellent

Martino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious , very helpful staff and an excellent complimentary breakfast.
Stayed 1 night in Nov 2023
Response from Juan V on 4 Jan 2024
Thank you for staying with us at casa Pepe. We have the best breakfast service, see you soon!

4/10 Poor

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Checked in 10/31 we didnt get housekeeping service untill Saturday 11/4. House keeper then explained they had just put in place a new system for housekeeping service. A system that was not explained at check in.
Stayed 6 nights in Oct 2023
Response from Juan V. on 4 Jan 2024
Hello, thank you for staying with us, we will be working on your recommendation to improve our new cleaning assistance system, see you soon!

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction going on around it
Stayed 1 night in Oct 2023

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo, pero me encantó la atención del personal muy empático, sin duda volvería a regresar a ese lugar, felicidades y gracias por todo
Stayed 3 nights in Apr 2024
Response from Casa Pepe on 15 May 2024
Que tal Enrique,Gracias por dejar comentario. Es un gusto saber que tu experiencia fue genial, esperamos verte pronto.Saludos.

10/10 Excellent

Maria Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en Casa Pepe estuvo maravilloso, su personal y atención nunca fueron desatendidas nuestras peticiones. A ruido nos referimos a la calle y la construcción que está enseguida de Casa Pepe y que desde temprano empezaban labores haciendo que el ruido llegara hasta la habitación. Afortunadamente los ventanales de la misma evitaban un poco todo este ruido externo. Encantada con la propiedad y sin duda volvería más veces aquí.
Stayed 3 nights in Apr 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso
Stayed 3 nights in Mar 2024
Response from Los Pepes on 5 Apr 2024
Hola Estefania gracias por hospedarte con nosotros en Casa Pepe, gracias por pasarla de forma increible y disfrutar de nuestras experiencias y actividades. Nos vemos pronto.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicacion perfecta
Stayed 3 nights in Mar 2024
Response from Los Pepes on 5 Apr 2024
Hola Daniel gracias por hospedarte con nosotros en Casa Pepe, gracias por pasarla de forma increible y disfrutar de nuestras experiencias y actividades. Nos vemos pronto.

8/10 Good

Joel Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se les termina el agua y no puedes darte un baño por las mañanas. No tiene estacionamiento en una calle tan reducida.
Stayed 1 night in Mar 2024
Response from Los Pepes on 25 Mar 2024
Hola Joel gracias por hospedarte con nosotros, estaremos trabajando en tus recomendacioenes. ¡nos vemos pronto!

10/10 Excellent

Iran daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buen lugar si te gusta aprender inglés solo falta más limpieza en la habitación
Stayed 2 nights in Mar 2024
Response from Los Pepes on 23 Mar 2024
Hola Iran gracias por hospedarte con nosotros y disfrutar de nuestras experiencias y nuestra increible terraza. Nos vemos pronto.

10/10 Excellent

Iran daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Los Pepes on 23 Mar 2024
Hola Iran gracias por hospedarte con nosotros y vivir la experiencia de Casa Pepe. Nos vemos pronto.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Juan V. on 28 Feb 2024
Hola Michelle gracias por hospedarte con nosotros y disfrutar de nuestras experiencias y espacios tan confortables. ¡Nos vemos pronto!

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien la habitacion y la atencion del personal
Stayed 2 nights in Feb 2024
Response from Juan V. on 14 Feb 2024
Gracias por hospedarte con nosotros y vivir nuestras experiencias. ¡nos vemos pronto!

8/10 Good

Julie, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé. La literie était confortable et la chambre tranquille. Vous êtes à 300m du square. Le déjeuner est bien mais pourrait être mieux, surtout le café. Le principal point négatif est la difficulté d’avoir de l’eau chaude pour la douche. Une correction de réseau s’impose pour ajouter des régulateurs et chauffes-eau. Sinon le personnel est très gentil. Bien sûr la piscine sur le toi est un must.
Stayed 4 nights in Dec 2023
Response from Juan V. on 2 Feb 2024
Hello, thank you for staying with us. We will be waiting for your next visit. see you soon!