Hotels with Pool & Resorts in Sauk Rapids from AU$118

"I booked this hotel for a stay near my grandkids. I ended up with a medical emergency and tried to contact the property several times prior to check in with no response through expedia. Because I couldn't be there, I told my daughter, who is over the age needed to check in, to just go and take my grandsons and swim, use the room. When she arrived she was told she wouldn't be able to check in. The attendant said the room would be refunded. After speaking with her, I wanted confirmation from the hotel so I contacted expedia for confirmation, they reached out to the hotel and spoke with someone else who at that time stated they would not refund. So they lied to my daughter after not allowing her to check in and use the room. So they basically ripped me off and stole my money. I was even ok with credit for the next time I was down there. This person said they would not do that either. If this is how they treat their customers no wonder they aren't busy. Terrible customer service, lying, and stealing. Unacceptable. I will be disputing the charge and filing a complaint with the proper companies."

"We arrived late in the evening and were ready to just crash. Expectations had been lowered when just after check in the previous customer came back to the desk saying the room he had been given looked “lived in”. Our room had an odd aroma which became worse when the ac kicked on. Turning it off helped somewhat, so no big deal as it was a comfortable evening outside. When getting set for bed we realized that our shower had no rod or curtain. Both were stashed away in the closet. As it was now after 11 and we were leaving at 7:15 we made the best of things in the morning with clever aim and use of towels. The breakfast was barely edible and sparse. When arriving back up in the room the tub had still not drained. We will not be back and may be done with the brand as a whole, as there have been other borderline stays. Seems as if franchisees are deferring maintenance."

"Kids enjoyed pool & adults the hot tub. Breakfast was great!"

"Fine to sleep at. Breakfast had no fruit at all. Underwhelming breakfast compared to other Americinns we’ve stayed at. Pool flooded. Hot tub was more like a warm tub. "

"Everything was good"

"Staff was super nice, good rooms and warm pool"

"Breakfast staff was fantastic. Room was clean. Stay was good."

"Breakfast was good "

"The room was clean. The front desk staff was friendly and helpful. One of the beds needs a mattress replaced. One half was great. The other half wanted to push you to the center of the bed."