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The property is really old and not very well maintained. They charged us 500 dollars for a night but it was worst than a motel. There was lot of dust beneath the bed and here and there. Needs maintenance and upgrades. Not worth the price we paid definitely.
Koshika
Stayed 1 night in Jul 2023
Response from Thusha on 29 July 2023
Thank you for your review Koshika. To clarify, your total amount of booking was 129 less than what you have stated for a total of 5 people. As for your comparison to this room to a motel, it would have been preferable for you to communicate these concerns to me during your stay. It is an older building on the exterior, however maintenance has been done indoors.
Thank you for your review Maria. It was a pleasure hosting you.
8/10 Good
L P
Travelled with family
30 Aug 2021
Liked: Cleanliness, room comfort
It was for a family gathering. There was plenty of room for all of us and we had a great time. Good location. We had a wonderful Thai meal on the patio of the restaurant in the same building.
Our only suggestion is that there needs to be at least one comfortable chair (doesn’t need to be big) to sit on. The futons were great for the kids.
Would rather have a single chair and no coffee table.
We were pleased with our stay. Peggy
L P
Stayed 3 nights in Aug 2021
Response from Thusha on 29 Aug 2022
Thank you for your review Peggy and glad to hear your stay was great! We will be looking into your suggestion. Take care.
Great location, clean and spacious, close to everything.
Verified traveller
Stayed 1 night in Oct 2020
Response from Thusha on 2 Nov 2020
Thank you for your feedback.
4/10 Poor
Danielle
Travelled with family
4 Oct 2020
Disliked: Cleanliness, room comfort
NEVER AGAIN!!!
Right from the beginning we were met with disappointments. The building isn't labeled at all so you're not even sure you have the right place. The "office" is not labeled. The property manager met us in his pajamas. The apartment appeared to be clean at first until we actually had been there for a few hours. The floors were sticky and dirty they felt like they hadn't been mopped in a long time. We only discovered this after our 9 month old was crawling on the floor which we couldn't let her do the rest of our stay. The smell from the restraunt below was coming through the vent and was so overpowering and gross. The shower was DISGUSTING!!! The shower curtain was covered in soap scum, it had a rip in it, the shower walls still have other peoples hair on them and the tub was stained. The door knob was falling off the one room door. And the main door was not a fire door which is should have been. The room has a lot of potential but they are clearly trying to do things on the cheap. Every wall, door frame and trim needs fresh paint as it is marked up and it looks like they just went to a restore to get most of their furniture it's clearly not new or in good condition. Oh and the comforters had stains on them eww. So glad we brought our own pillow cases. If the owners put an actual effort in this could be nice but as if right now I would NOT recommend staying here.
Danielle
Stayed 2 nights in Oct 2020
Response from Thusha on 6 Oct 2020
Hi Danielle, Thank you for your review. We will be looking into everything that you have addressed here in the review. As for the building, the main building address is clearly labelled at the front of the building, we just preferred to not call it one name as each room has it's own name. As for the blinds, you have to pull it to the right or left side for it to be pulled up or down. During the winter months is when we do touch up renovations and we will definitely be changing things in here. As for "trying to do things on the cheap", that is not what we do , we do put in a lot of effort to make sure that the customers are satisfied with what is provided. During the course of usage, some things do get damaged and we replace those things. As for stains on comforters, we wash all linens after each and every guest. Your feedback is appreciated and anything that needs attention will be worked on. Thank you.
6/10 Okay
Greg
Business traveller
12 Aug 2020
Liked: Room comfort
1 night in Southampton
1 night in Southampton for work. wanted something local. it was in a good location, but had no view.
Greg
Stayed 1 night in Aug 2020
Response from Thusha on 12 Aug 2020
Thank you for your feedback Greg. This is a studio apartment and there are windows but are a bit higher above, however it looks as posted in the pictures. We do have two other rooms with city views as shown in photos.
10/10 Excellent
David, Toronto
Travelled with partner, Travelled with group
26 July 2020
Liked: Cleanliness, amenities
Exactly as advertised, great value and excellent location in the centre of town.
David
Stayed 1 night in Jul 2020
Response from Thusha on 28 July 2020
Thank you for your feedback David. It was a pleasure to host you and your guests.
4/10 Poor
Taran, Brantford
Travelled with group
21 June 2020
Liked: Amenities
Owner is very rude and won’t even come to meet you during the whole stay. Some guy would take care of the booking and he wasn’t able to speak English. Secondly we had to open every single window coz the air conditioning wasn’t working and when we called the guy he said someone is coming to fix it but nothing happened thereafter. Good location n all but not worth the money spent. I won’t recommend this property.
Taran
Stayed 1 night in Jun 2020
Response from Thusha on 23 June 2020
Thank you for your review Taran, however it is false. I remember your situation very clearly.
As the owner of this property, I genuinely cannot be present to meet all my guests as I have other businesses to take care of as well as a family. This is the reason I have my property manager on site to address any needs and all my guests have my telephone number if they wanted to get a hold of me at any time.
Secondly, "some guy" is my property manger as I had notified you in your welcome message and he is very communicable in English and I really do not appreciate you belittling him in this way. He is a very nice man and goes out of his way to make all the guests comfortable and to address their needs.
Further, I had just had my air conditioner serviced 2 weeks earlier for the annual check up and as it supplies 2 other rooms as well, it was working perfectly fine in all other rooms. I'm not sure what you did to the thermostat or if you wanted an instant fix because in order for it to cool the entire apartment further, it would require a bit of time. My property manager did come to your room and set it properly for it to work and you did not mention any issues with it afterwards.
At approximately 9 pm, my other guests in the building communicated to me that you and your other guests were very loud, screaming, with loud music and jumping up and down. At this point, my property manger came to your room and asked you to quiet down to respect the other guests in the building and to be considerate of your volume level. At about 1 am, I was messaged by my other guests, again, that you and your friends' loud noises and music and jumping had not stopped at which point I tried to call you and was unable to reach you for the second time. I called my property manager and asked him to bring his phone over to you as I was not in town. At this point, I informed you that if you and your friends did not quiet down, you would have to leave the property. If this is what you consider to be rude on my part, please review your behaviour.
All my guests are important to me and my property manager and I try our very best to make the stays comfortable.
6/10 Okay
Nat, Waterloo
Travelled with family and small children
8 June 2020
Only a few minutes drive to the beach which was nice. Outside of property was not very appealing and the property was not clearly marked including where to park. Was an upstairs apartment above a Thai restaurant. The unit was decently clean especially the bedrooms with fresh linens but the kitchen wasn’t the most clean. The property manager was very nice man.
Nat
Stayed 1 night in Jun 2020
Response from Thusha on 23 June 2020
Thank you for your review Nat. We will look further into kitchen cleanliness. Most individuals that do stay use the kitchen to do various forms of cooking and it is used a lot, especially the stove. Certain spots even when cleaned don't fully disappear but we will try our best to address this.
Take care
The Shores was a decent stay. Friendly and helpful Property Manager! Good location, and clean and large rooms. Fully functional kitchen and wifi/netflix.
location is so convenience to all the attractions, and the property manager is supper friendly and helpful, we will definitely book with them again !!!
Pallas
Stayed 1 night in Sep 2019
Response from Thusha on 18 Sept 2019
Thank you for your review Pallas. It was a pleasure hosting you and I welcome you again in the near future.
Pro: Very nice apartment, nicely equipped, useful kitchen, downtown location. Close to stores and restaurants, 5 minute walk to the beach.
Con: the building has a restaurant on the main floor but it is still vacant. Under renovations. Somehow that does not make for the most attractive situation.
PeterKB_toronto
Stayed 1 night in Aug 2019
Response from Thusha on 29 Aug 2019
Thank You for your review. The restaurant is vacant at the moment but will be a family friendly restaurant with respect to appropriate closing times as not to disturb the guests that will be with us.
there was some confusion about which apt I booked, I was given the wrong one. But once we settled in the other apt, it was pleasant, clean and had most kitchen necessities that we needed.
Verified traveller
Stayed 1 night in Jul 2019
Response from Thusha on 19 Aug 2019
Thank you for your review. Sorry about the confusion as some guests arrived at the same time. Glad that you found the apartment to your liking.
Take care
Check in was easy and smooth. Communication was good. The property manager was friendly and beyond helpful. Very beautiful beach within walking distance. The property had all the amenities of home.
Verified traveller
Stayed 2 nights in Jul 2019
Response from Thusha on 19 Aug 2019
Thank you for your review. We are glad you had a positive experience with us.
Property is well located, but a mishmash renovation. Building doesn't present well from the outside and the access is complicated.
Verified traveller
Stayed 1 night in Jul 2019
Response from Thusha on 18 July 2019
Hello,
Thank you for your review.
This property is in the heart of Southampton with a few minutes walk to most amenities. This is a building with beautiful apartments on the second floor. In regards to access, it’s pretty straight forward, there are stairs in the back leading straight to 2 apartments and access to the other apartment through another staircase, it’s almost like a backsplit. My property manager always meets my guests to inform them of details and access.
Otherwise, I hope your experience was enjoyable.
Take care