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"This trip just keeps getting better and better! This is NOT a hotel. It is more a resort guest house. Complete luxury with a setting in the hill/mountains of the Douro valley that is right out of movie setting. Friendly helpful staff always eager to help. The room was luxurious, the included breakfast was just out of this world. Off season prices made this incredible place even better! The only reason I gave it 5 starts was because 6-7-8 were not available!"

"The staff was amazing and the facility was spacious and clean anywhere we went. There were great spaces to releax by the pool, enjoy breakfast, and sun. The staff was extremely helpful and offered to book a win tasting tour nearby which was such a pleasant experience. I would come back to stay if I were in the area."

"Ótimo como sempre praticamente em tudo, mas já passou da hora de modernizar as casas de banho."

"Best hotel I’ve ever stayed at. "

"Great welcome"

"Clean renovated hotel with large comfortable room and bed. Very quiet. Great location for exploring Viseu"

"The hotel was very nice and the staff were excellent. It is a smaller hotel in a rural type town and you got that small town care from the staff. They provided us with a triple room so we could have a double bed and helped make our stay very comfortable. The breakfast was very good with fresh fried eggs and a good selection of breads and other items. I would recommend this hotel to anyone who is looking for a clean comfortable room in a smaller setting. "

"The Chef went above and beyond coming to our table to explain how he created his dishes. The food was excellent. The front desk manager took time to come to our car and help us figure out how to pay the parking since it was all in Portuguese. Saved us!"

"Fantastic location, friendly staff, great food. If the Serenity concept is to work, the management has to decide: either an adults-only hotel or a separate playground for children. This needs to be improved, as the children otherwise are always loud with everyone."