Saratoga Hotels, Omaha

"Staff was always pleasant and helpful throughout our stay. Nice variety at breakfast. Extremely conveniently located for families of Creighton students. There were minor cleanliness things in our room that I noticed and we had a room that faced Cuming St and traffic was very loud all hours of the night. Still worth it with the location, just glad I have a noise machine app on my phone! Was a little annoyed with having to pay for parking, as well, and had some difficulty with the online parking management company, but the front desk was helpful with the issue. Overall, decent stay and I would book again. "

"Great!"

"My family stayed from Saturday into Monday in two rooms. I want to start by saying the woman at the front desk was absolutely PHENOMENAL and beyond helpful (didn't get her name). We arrived on Saturday right before 3pm (check in) and got checked in super quickly. The issues started once we got to the rooms, the hotel was practically a mess due to construction ( no issues there, didn't really affect our stay) both rooms had tons of gross looking stains all over the carpets, neither room had hot water ( woman at front desk helped the most she could by giving us an empty room to shower in) then the internet was spotty at best and then totally went out for close to 12 hours. one of the rooms completely filled with marijuana smoke (woman at front desk was super helpful here too. and went to investigate where smell was coming from) the pool that they heavily advertised was closed and the gym was taped off. the breakfast consisted of soggy fries, hard sausage, yogurt and stale cereal. Both rooms had exposed wires from the air conditioners with a makeshift wood board under it to try to hide wires, holes in the walls and stained pillows and blankets, sticky desk and tables."

"Breakfast was okay. Our room was, bed was a little lumpy, and TV was okay but oddly enough you had to point the remote to the microwave for it to change channel. When the person at reception desk told me this, I thought she was joking, she was not. Overall it was a good stay"

"Shower was buuuuuusted. Didn’t work at all. Everything else was decent. Nothing crazy. "

"Was a great stay. The gentleman at the front desk was very helpful and informative. Really did a great job."

"Everything was on point since the moment i check it "

"Charming hotel, dog friendly (treats at check-in), wonderful food with gluten free options. Close to everything! My daughter and I truly enjoyed our stay."

"The room was excellent as well as the restaurant. The lady that checked us in was not too friendly however, the lady that checked us out in the morning was very nice,"