Hotel Grand Terrace Chitose

Photo gallery for Hotel Grand Terrace Chitose

Featured image
Indoor spa bath
Indoor spa bath
Indoor spa bath
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Hotel Grand Terrace Chitose

Hotel Grand Terrace Chitose

3.0 star property

3.9/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Honcho 4-4-4, Chitose, Hokkaido, 066-8520

Explore the area

  • Popular LocationChitose Inter Golf Club13 min walk
  • Popular LocationAoba Park17 min walk
  • Popular LocationChitose Salmon Aquarium3 min drive
  • AirportSapporo (CTS-New Chitose)6 min drive

Choose dates to view prices

About this area

Chitose

In the city centre and near a train station, Hotel Grand Terrace Chitose is in an area with good airport proximity. Lake Shikotsu and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park. Northern Horse Park and Ecorin Village are also worth visiting.

What's nearby

  • Chitose Inter Golf Club - 13 min walk
  • Aoba Park - 17 min walk
  • Chitose Salmon Aquarium - 3 min drive
  • Chitose Outlet Mall Rera - 4 min drive
  • Doraemon Wakuwaku Sky Park - 6 min drive

Getting around

  • Chitose Station - 2 min drive
  • Osatsu Station - 5 min drive
  • New Chitose Airport (CTS) - 6 min drive

Restaurants

  • YUUKARA — 1 min walk
  • Tonkatsu Tamafuji - 11 min walk
  • Rāmen Yamaokaya - 13 min walk
  • Victoria Station - 16 min walk
  • Kitei - 16 min walk

About this property

Hotel Grand Terrace Chitose

3-star hotel with sauna and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and meeting rooms are on-site. All 255 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, fridges and pillow menu.
Hotel Grand Terrace Chitose offers 255 forms of air-conditioned accommodation with a hairdryer and blackout curtains. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:30 AM: JPY 1500 for adults and JPY 800 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Business services

  • Meeting rooms - 3

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 for adults and JPY 800 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 257 out of 998 reviews
5 - Excellent 26%
Rating 4 - Good. 457 out of 998 reviews
4 - Good 46%
Rating 3 - Okay. 188 out of 998 reviews
3 - Okay 19%
Rating 2 - Poor. 73 out of 998 reviews
2 - Poor 7%
Rating 1 - Terrible. 23 out of 998 reviews
1 - Terrible 2%

3.7/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Aug 2021

4/5 Good

Liked: Staff & service
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but satisfied
stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
Stayed 1 night in Aug 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Good enough for a business trip
The best part of this hotel is its proximity to Aoba park! The hotel and staff were nice and very accommodating. The facilities are a bit run down but passable for a business trip. The breakfast meal service was nice but the dinner service was cold and unwelcoming. I highly recommend that you avoid including the dinner service on your room as it is not a typical restaurant experience.
Stayed 3 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020