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"One lady came over to reception and was great. However the other Lady had just sat at the computer pretending not to see the people waiting. Then when we checked out, we sake thong the guy just sat at the computer. Hotel location is great. Clean and restaurant food was really nice to be fair x"

"Really lovely little gem in the centre of Leicester. It was giving boutique hotel vibes and despite us only being in the room for a short period, it was lovely and reasonably priced. We didn’t realise we had to book a parking space though and ended up parking opposite in the hospital multi storey. The bed was comfy, the room was clean and we had a snug smaller sized room but would visit again for sure! They could have done with another staff members on the desks on the Sunday morning as the check out queue was really long. "

"I like this Hotel for a lot of reasons that suit our holidays the only thing that makes me frustrated is the entry card ….needs to reset every time you use it !"

"Great hotel, staff couldn’t do enough"

"Friendly and helpful staff, especially on Reception. Pool and spa lovely, too. Ideal location walkable from Birmingham International Station and into NEC."

"Stayed for 2 nights , 2nd night I could hear a humming what sounded like a generator or something similar which was slightly annoying. AC worked well , food was excellent "

"Excellent evening meal. Noise from generator all night in room 142. The only downside to our stay. "

"Do not wish to write a review."

"Brief overnight stay to take Earle flight. Room clean and staff welcoming."