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"The outside of the building and lobby look nice. The room was decent enough but the bathroom let the room down though. Having to turn and sit at an angle cause the towel rack is in front of toilet wasn’t great plus the fan leg was broken causing the fan to keep falling over so gave up using it. Also they do not have an airport shuttle and if you order a taxi you need to meet it away from the property or you’ll get a £5 fee. But my biggest issue is with the person responding to online messages and their lack of customer service skills. Won’t stay here again, too many other better hotels with friendlier staff."

"The breakfast was excellent, wide range of food, ordered an omelette that was delivered to our table hot and packed with ingredients. We were let down by the room, could hear passing cars, and faulty air conditioning and bath plug. Was in Birmingham for a convention in The Vox, so only had a 5 minute walk around the lake. Reception and Resturant Staff were friendly and welcoming. "

"Clean room, friendly staff as always. "

"Does what it says on the tin. Accommodation basic but clean and comfortable. Bar and food menu a tad like a works canteen and food nurtured in the microwave. But ok overall for a pre-flight stay."

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"It’s says it’s 50, it looks like it! "

"lovely stay, Rooms are a very good size. We found the pillows far too firm the first night but they very kindly found us softer ones for the second night and we slept so well. Good selection at breakfast- the best mini pastries I've had! "

"Nice location friendly staff very helpful and nice clean rooms with amenities"

"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "