Lobby sitting area
Check availability

Reviews of Transamerica Berrini

3.5 out of 5
Transamerica Berrini
Rua Quintana 1012, Brooklin Novo, São Paulo, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Carlos

Business traveller
Liked: Staff & service
business Travel Warrior Hotel in Sao Paulo
It is a good hotel but it needs some tender loving care and updating in the rooms. Their personnel and service is fantastic. Location is fantastic as a Business Hotel. Strongly recommend their restaurant. Now they have both Indian and Italian restaurant. I have always eaten their indian food which is superb but this time I tried the Italian Menu and it was as good.
Stayed 2 nights in Apr 2023
Response from HOTEL TRANSAMÉRICA BERRINI. on 30 Apr 2023
Dear Mr. CarlosThank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Very nice, especially for the price. Quiet neighborhood. Recommended
Response from HOTEL TRANSAMÉRICA BERRINI. on 27 Feb 2023
Dear Mr. Nicolas,Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

8/10 Good

eliane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need maintainance on the curtains of the bedrooms
Stayed 2 nights in Nov 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 16 Nov 2022
Hello,Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

8/10 Good

Luciane

Stayed 2 nights in Jul 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 14 July 2022
Prezada Sra. Luciane, Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

4/10 Poor

Flor

Stayed 4 nights in Jun 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 4 July 2022
Bom dia, Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
good location. english speaking staff. reasonable room svc rates. the bed can be a bit firm.
Stayed 2 nights in Jun 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 20 June 2022
Dear Mr. Mohammed, Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 7 June 2022
Prezado Sr. Daniel, Foi um prazer recebe-lo. Estamos muito empenhados e comprometidos em fazer o nosso melhor. Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Um abraço, Eliana Ribeiro - Gerente Geral

10/10 Excellent

Osman, Winter Park

Very good hotel
Stayed 4 nights in May 2022
Response from HOTEL TRANSAMÉRICA BERRINI. on 13 June 2022
Dear Mr.Osman, Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Antonio E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

FILIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Transamerica Berrini on 4 Apr 2022
Prezad Sr. Filipe , Foi um prazer recebe-lo. Estamos muito empenhados e comprometidos em fazer o nosso melhor. Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Um abraço, Eliana Ribeiro - Gerente Geral

6/10 Okay

Andre

Business traveller
Liked: Staff & service
Hotel antigo mas é bom, quarto espaçoso, Cafe da manhã muito bom.. toalha muito fina, horrivel *rs
Stayed 1 night in Feb 2022
Response from Hotel Transamérica Berrini. on 2 Mar 2022
Prezado Sr. André. Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

6/10 Okay

Andre

Business traveller
Liked: Staff & service
Hotel antigo, mas ainda é bom…. Toalha bem Fina, café da manhã muito bom.. Atendimento recepção muuito bom
Stayed 1 night in Feb 2022
Response from Hotel Transamérica Berrini. on 4 Apr 2022
Prezado Sr. Andre. Agradecemos pelo escolha de nosso hotel. A sua opinião é muito importante para nós! Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Atenciosamente, Eliana Ribeiro, Gerente Geral

10/10 Excellent

Claudisia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Feb 2022
Response from Hotel Transamerica Berrini on 4 Mar 2022
Dear Mrs. Claudisia. Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Limpeza excepcional, comforto, atendimento otimo
Stayed 7 nights in Jan 2022
Response from Hotel Transamérica Berrini. on 9 Feb 2022
Prezada Sra. Daniela. Agradecemos a preferência de hospedar-se conosco e por registrar seu comentário. Os elogios nos deixam muito felizes por corresponder bem suas expectativas e saber que lhe proporcionamos uma estada agradável. Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Atenciosamente, Eliana Ribeiro - Gerente Geral

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, very clean!! Make sure you know exactly what you used from the room mini bar bc they tried to charge us for 2 beers we didn't drink (I never use the mini bar).
Stayed 1 night in Jan 2022
Response from Hotel Transamerica Berrini on 20 Jan 2022
Dear Mr. Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

2/10 Terrible

Thales

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Decadente
Hotel com luzes queimadas, fios soltos no teto do restaurante e paredes descascadas. Além disso o café da manhã e fraquíssimo, com produtos de baixa qualidade e nenhuma opção para intolerantes. Tudo que você pede é cobrado à parte (ex: ovo sem leite). O frigobar é um assalto. Uma água em copo custa R$7,00.
Stayed 1 night in Jan 2022
Response from Hotel Transamerica Berrini on 12 Jan 2022
Prezado Sr. Thales, Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, area and specification of the hotel was very good and I would be happy to use the establishment again.
Stayed 1 night in Dec 2021
Response from Hotel Transamerica Berrini on 4 Jan 2022
Dear Mr. Michael, Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

8/10 Good

Samuel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Hotel Transamerica Berrini on 9 Dec 2021
Prezado Sr . Samuel Agradecemos pelo escolha de nosso hotel. A sua opinião é muito importante para nós! Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Atenciosamente, Eliana Ribeiro, Gerente Geral

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Fernando A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was an amazing staying. Everything was clean and organized. The staff was great . I will comeback for sure. Great experience
Stayed 1 night in Oct 2021
Response from Hotel Transamerica Berrini on 10 Nov 2021
Dear Mr. Fernando, Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

8/10 Good

Caio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Transamerica Berrini on 28 Sept 2021
Prezado Sr. Caio, Foi um prazer recebe-lo. Estamos muito empenhados e comprometidos em fazer o nosso melhor. Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Um abraço, Eliana Ribeiro - Gerente Geral

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021
Response from . on 5 Aug 2021
Prezado Sr. Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a safe & convenient area with a few nice family restaurants, markets & healthcare products.
Stayed 3 nights in Jun 2021
Response from Hotel Transamerica Berrini on 3 July 2021
Dear Mr. Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom !!
Good
Stayed 2 nights in Mar 2021
Response from Hotel Transamerica Berrini on 4 May 2021
Prezado Sr. Daniel, Foi um prazer recebe-lo. Estamos muito empenhados e comprometidos em fazer o nosso melhor. Será sempre um prazer e esperamos que tenha muitas oportunidades de estar conosco novamente. Um abraço, Eliana Ribeiro - Gerente Geral

8/10 Good

Suelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomend it!
The hotel is convenient located. I loved the bed, everything is clean, internet was great and breakfast tasty. The only thing is the bathroom was outdates not matching the hotel standards.
Stayed 2 nights in Mar 2021
Response from Hotel Transamerica Berrini on 9 Apr 2021
Dear Mrs. Thank you for staying with us and for you review. Comments and observations are always important to us, that way, we are able to improve our services more and more. We hope to see you soon! Sincerely, Eliana Ribeiro - General Manager

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Calor
A viagem foi boa. Mas estava muito quente no saguão, pois o ar condicionado estava desligado....
Stayed 1 night in Mar 2021
Response from Hotel Transamerica Berrini on 14 Apr 2021
Prezado Sr. Marcus, Inicialmente agradecemos pela escolha de nosso hotel. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from . on 24 Feb 2021
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2020
Response from . on 8 Dec 2020
Prezado Sr. Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from . on 10 Sept 2020
Prezado Sr. Foi um prazer recebe-lo. Estamos muito empenhados e comprometidos em fazer o nosso melhor, nesse momento atípico e delicado. Desejamos que o Sr. e sua família estejam bem. Um abraço Eliana Ribeiro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from . on 13 July 2020
Prezado Sr. Inicialmente agradecemos pela escolha de nosso hotel.. Estamos sempre trabalhando para a melhoria continua de nossos serviços e é sempre muito importante para nós os comentários e observações, pois, com isso conseguimos aprimorar cada vez mais nossos serviços. Atenciosamente, Eliana Ribeiro - Gerente Geral

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff unfriendly, lobby inconvenient, wifi stinks
The staff was fairly unfriendly when I asked for early check-in. They let others do it (i watched from the lobby) but not me. I was polite and had even called ahead a few weeks before. Also...there's no bar or place for snacks or food other than room service. The seating is minimal in the lobby and there just isn't a good place to work other than from your room. The restaurants aren't open all day. It's not air conditioned very well so little relief from the heat and humidity. I wouldn't stay here again
Stayed 2 nights in Jan 2020
Response from Hotel Transamerica Berrini on 18 Feb 2020
Dear Sir Nathan, The hotel provides early check-in upon availability of the apartments. People who had check-in before have had reservations since the previous day and therefore have priority. Regarding the restaurant, it is open for breakfast from 6AM to 10AM, while Tulsi opens at 12AM and closes at 11PM. We hope to have the opportunity to reverse the bad impression and that you can be with us soon. Sincerely, Eliana Ribeiro - General Manager

10/10 Excellent

Helberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Egor

Business traveller
Liked: Cleanliness, staff & service, room comfort
nice place to stay
the property a little outdated, but still good
Stayed 1 night in Nov 2019
Response from Hotel Transamerica Berrini on 21 Nov 2019
Dear Mr. Egor, Firstly thank you for staying with us and completing the questionnaire. Comments and observations are always very important to us, because we can improve our services more and more. We look forward to your return soon! Best regards, Eliana Ribeiro - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Hotel Transamerica Berrini on 21 Nov 2019
Prezado Sr. Foi um enorme prazer recebe-lo como nosso hóspede. Volte sempre ao Transamerica Berrini! Atenciosamente, Eliana Ribeiro - Gerente Geral

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable mini suite
Two full rooms, bedroom and room with dining table, sofa and chair, desk, TV in both, decent breakfast. Overall a good place to stay
Stayed 5 nights in Oct 2019
Response from Hotel Transamerica Berrini on 21 Nov 2019
Dear Mr. Colin, We are very happy to welcome you and realize through your comment that we provide you with a pleasant stay. We appreciate every compliment, we will always be at your disposal and we hope your stay with us will be better and better. Always count on us when you're in town! Eliana Ribeiro - General Manager

6/10 Okay

Andy, Montreal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good, with varieties. Area was safe. Reception friendly and nice, but rooms were not clean and sign of neglect was showing, for example some urine smell was present in the bathroom. For me the pillows were the worst giving me headache, but this is personal preference perhaps.
Stayed 8 nights in Sep 2019
Response from Hotel Transamerica Berrini on 9 Oct 2019
Dear Mrs. Andy, It was a pleasure to receive you. I would like to sincerely apologize for the inconvenience. This is not our quality standard. Please be aware that your feedback is very important to us, so we will consider all your comments so we can work on possible improvements. We hope to see you soon so that the bad impression can be reversed. Eliana Ribeiro - Gerente Geral

8/10 Good

Paulo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Transamerica Berrini on 8 Aug 2019
Agradecemos sua avaliação. Volte sempre ao Transamerica Berrini!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best price for your money
They are renewing furniture and overhauling rooms; under a new administration the hotel has kept previous quality, I really liked the Breakfast compared to similar hotels in Sao Paulo.
Stayed 5 nights in Jul 2019
Response from Transamerica Berrini on 6 Aug 2019
Dear, Thanks for choosing to stay with us and for registering your comment. The compliments make us very happy to meet your expectations well and to know that we have a pleasant stay. It will always be a pleasure and we hope you have many opportunities to be with us again. It will be a pleasure to welcome you! Eliana Ribeiro - General Manager

10/10 Excellent

Andre, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Nice room, great restaurant and breakfast!
Stayed 3 nights in Jun 2019
Response from Transamerica Berrini on 8 July 2019
Dear Mr. André, It was a great pleasure to welcome you as our guest. Come back to Transamerica Berrini! Regards, Eliana Ribeiro - General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel .but the breakfast should have a more variety of f
Stayed 1 night in Jun 2019
Response from Transamerica Berini on 10 July 2019
Dear, First of all, thank you for staying with us and filling out the questionnaire. We are always working for the continuous improvement of our services. Thank you very much Regards, Eliana Ribeiro - General Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Everybody very helpful and polite
Stayed 1 night in May 2019
Response from Hotel Transamerica Berrini on 23 May 2019
We were very pleased to hear that you enjoyed your stay. We look forward to welcoming you soon! Regards, Eliana Ribeiro - General Manager

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
High floor, not so noise at 15th floor, some view of the neighborhood, spacious room.
Stayed 1 night in Mar 2019
Response from Hotel Transamerica Berrini on 25 Mar 2019
Dear, it was a pleasure to welcome you and we appreciate your comments, with compliments and observations. We are happy to know that it values ​​the quality of our infrastructure. We will always be happy to welcome you. Eliana Ribeiro - General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got nice suite and view that was great. Location is great too.
Stayed 1 night in Feb 2019
Response from Hotel Transamerica Berrini on 1 Apr 2019
Dear, It was a great pleasure to welcome you. We were very pleased to hear that you enjoyed your stay with us. We'll be waiting your response! Eliana Ribeiro - General Manager

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Transamerica Berrini on 5 Feb 2019
Prezado Sr. Marcos, obrigada por nos avaliar. Volte sempre ao Hotel Transamerica Berrini. Eliana Ribeiro - Gerente Geral

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, room comfort
As usual
as expected
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Great night of rest!
Overnight stay -- always a pleasure at the Prodigy.
Stayed 1 night in Aug 2018
Response from Prodigy Berrini on 11 Sept 2018
Thanks for the rating. We are awaiting your return!