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"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the staff are welcoming and accommodating. Overall we loved our stay here."

"The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town."

"Staff were so nice and courteous. Location is very convenient. Good food and reasonably priced at their restaurant."

"shops were nearby. Breakfast was great. I enjoyed the stay."

"Sent me to the building 1"

"Staffs are very nice and helpful"

"Faucet needs some maintenance."

"Accommodating staff even printing service. Delicious and sumptuous breakfast. Clean room. Highly recommended especially for seniors."

"The airconditioning system was leaking inside the room and flooded some areas in the room although when we called the staff’s attention, they have responded prompty "