Santa Lucia Hotels, Mérida

"Excellent place bearing in mind location and price."

"Good service, room was clean with AC, excellent location, close to restaurants. "

"The pool was beautiful but not heated so we couldn’t swim in it. There are lots of chairs to sun bathe in. We were able to safely walk to many markets, plazas and restaurants within 10-15 minutes walk from the hotel. "

"Martha the front desk reception was delightful and we enjoyed chatting with her. She gave us good tips, on where to go and find enjoyable meals and entertainment. The room was large and comfortable. I would have liked having nightstand on my side of the bed. They had washcloths! The pictures of the pool area were very nice, but did not reflect the reality of the pool. It needed a lot of management. The water was too cold. Needs solar heating. Breakfast was good, but expected more than pan Bimbo. For the price we had a fantastic time at this hotel! "

"Excellent location, great friendly staff, very clean, updated rooms, very good breakfast buffet. "

"They need to work in improving everything "

"Pros: strong WIFI, plenty of English and Espanol tv channels, hot water in shower/faucet, good size fitness centre and selections of machines/equipment, nice pool, lime/cucumber iced water for guests in lobby, super quick check out, very accommodating housekeeper, quick response to replace bathroom burnt out light bulb Cons: no refillable drinking water station but only plastic bottled water, check in before 3pm (I arrived at 2pm) not possible, got my room 25 mins after 3pm and no explanation or apology given, breakfast buffet not interesting"

"Excelente "

"This hotel is a lovely property very close to the center of Merida."