Santa Lucia Hotels, Mérida

"Very close to the airport. Big and clean rooms, nice pool."

"All good 👍"

"This place was a total dump. Did not look like the pictures at all! The entire building is in disrepair. Cockroaches, trim falling off the walls, shower head falling out of the ceiling. When I arrived I asked where to park and the receptionists said the parking lot was full. After a brief altercation I was given a coupon for parking directly across the street. The air conditioning didn’t work. The only pleasant thing about my stay was the friendly maintenance guy who got it working. Trust me you would be more comfortable in a jail cell😳"

"La habitación es cómoda y cumple con lo necesario para pasar el día"

"Ya fue nuestra 2da vez en este Hotel y la verdad que siempre nos tratan bien! Muy comodo y cerca de todo lo mejor de merida"

"Amazing good, great people, safe and service was excellent!"

"The property was dirty, the rooms did not have hot water, the pool was closed, etc."

"The staff and property were excellent! The location in the city center was great for restaurants and activities. Will stay here next visit!"

"Great location, excellent staff they were very helpful. Restaurants were very good. Pool and spa were excellent."