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"Staff were amazing. Helpful, friendly, The room was beautiful, the pool lovely. Unfortunately, the water was shut off for all of our last night (no warning) . Still no water in the morning - no shower- no face wash. Staff said it was the city. I think they should have adjusted our bill to somehow compensate for this major inconvenience. "

"Beautiful, charming, romantic, inviting. Absolutely lovely breakfast with freshly baked croissants and fresh pressed orange juice in a beautiful setting. Every detail in the room is romantic and exquisite. "

"Everything was good. Areas to improve: clearing breakfast tables could be more efficient and needs to be throughout breakfast rather than just at the end. Refurbishment of the bathroom: they are a little outdated."

"Did not get the room that I booked instead of being upgraded it was a downgrade room was very small no view very disappointing and misleading"

"Everything was splendid. The only issue my husband and I had was the temperature in our room was hot. Because it’s not the summer, the A/C is controlled and couldn’t be turned on Cool. So the front desk suggested I open the balcony door and the room did get a lot cooler."

"This is the most beautiful hotel I have stayed at in the world. I look forward to coming back again as soon as I can. The setting is breathtaking, the renovated content is beautiful and the staff are lovely."

"Great rooms and breakfast. Super clean and spacious. Elevators are on the small size and the bathroom on the lobby area could use a renovation."

"Lovely Hotel, with a homely atmosphere. All staff were friendly and helpful. Good Breakfast. Room large with a nice Balcony overlooking the Pool (which unfortunately we didn't have time to use). Would definitely recommend this Hotel."

"Terrific room. they upgraded us as soon as we arrived out of the blue. Location is perfect. Parking: don't overthink it. there is one parking garage South of the city and one North. just park at the Porta de Catania parking garage and walk the six minutes to this hotel."