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Hotel Paradox, Autograph Collection

Photo gallery for Hotel Paradox, Autograph Collection

Featured image
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Terrace/patio
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Hotel Paradox, Autograph Collection

Hotel Paradox, Autograph Collection

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Individually-wrapped food options
611 Ocean St, Santa Cruz, CA, 95060

Explore the area

  • Popular LocationOcean Street1 min walk
  • Popular LocationPacific Avenue9 min walk
  • Popular LocationMission Santa Cruz13 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)42 min drive

Choose dates to view prices

About this area

Santa Cruz

Located in Santa Cruz, Hotel Paradox, Autograph Collection is in the city centre and by the ocean. Santa Cruz Beach Boardwalk and Mystery Spot are notable landmarks, and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including whale watching. Guests appreciate the hotel's central location.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 9 min walk
  • Town Clock - 10 min walk
  • Mission Santa Cruz - 13 min walk
  • Santa Cruz Beach Boardwalk - 3 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 42 min drive

Restaurants

  • Solaire Restaurant + Bar — 1 min walk
  • Mobo Sushi - 7 min walk
  • Taqueria Vallarta - 8 min walk
  • Laili - 8 min walk
  • Taqueria Los Pericos - 8 min walk

About this property

Hotel Paradox, Autograph Collection

4-star Santa Cruz hotel in Westside Santa Cruz, walk to Ocean Street
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. All 170 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include Netflix, minibars and flat-screen TVs. Housekeeping is available on request.
Hotel Paradox, Autograph Collection offers 170 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 8-21 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 6

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – August 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Sanitation services: USD 1.50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8 and USD 21 per person (approximately)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Paradox, Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 519 out of 981 reviews
5 - Excellent 53%
Rating 4 - Good. 294 out of 981 reviews
4 - Good 30%
Rating 3 - Okay. 105 out of 981 reviews
3 - Okay 11%
Rating 2 - Poor. 46 out of 981 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 981 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful, love the ambience, friendly staff. This is our place to stay every time we fly to Santa Cruz. We also love the pool and the music.
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Paradox several times. Rooms are very comfortable.
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No house keeping Charge for hotel parking
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pool area was great. We arrived at 9:00p in the evening and were still able to get a drink at the pool bar and relax in the hottub
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very personable and great customer service.
Stayed 1 night in Sep 2021