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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, rollaway beds, free WiFi

Overview of Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
1410 Ocean Street, Santa Cruz, CA, 95060

Explore the area

  • Popular LocationTown Clock14 min walk
  • Popular LocationSanta Cruz Mission State Historic Park14 min walk
  • Popular LocationMission Santa Cruz17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)41 min drive

Choose dates to view prices

About this area

Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is located in Santa Cruz. Shoppers can check out Ocean Street, while everyone can enjoy the natural beauty of Monterey Bay and Capitola Beach. Santa Cruz Beach Boardwalk and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting.

What's nearby

  • Pacific Avenue - 13 min walk
  • Town Clock - 14 min walk
  • Santa Cruz Mission State Historic Park - 14 min walk
  • Mission Santa Cruz - 17 min walk
  • Santa Cruz Beach Boardwalk - 4 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 41 min drive

Restaurants

  • Santa Cruz Diner - 6 min walk
  • Lulu Carpenter's - 15 min walk
  • Verve Coffee Roasting - 15 min walk
  • Zoccoli's Deli - 15 min walk
  • Chocolate - 16 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Santa Cruz hotel in Westside Santa Cruz, walk to Ocean Street
An outdoor pool, self parking and laundry facilities are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include free weekday newspapers, free local calls and hairdryers.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 forms of air-conditioned accommodation with coffee/tea makers and complimentary newspapers. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 7 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Guest may check in after hours.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 18 2021 to October 30 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 7 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 449 out of 964 reviews
5 - Excellent 47%
Rating 4 - Good. 325 out of 964 reviews
4 - Good 34%
Rating 3 - Okay. 86 out of 964 reviews
3 - Okay 9%
Rating 2 - Poor. 49 out of 964 reviews
2 - Poor 5%
Rating 1 - Terrible. 55 out of 964 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except heard alot of banging and noice during the night, not sure what they were doing!
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and also a great price for quality of hotel
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would say it’s clean enough and breakfasts are horrible. Overall good experience but I can’t say excellent.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady at the reception was rude. The guy was helpful
Stayed 1 night in Sep 2021