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"mine, I’ve had everything that you could hope for. Lean, fantastic property, able to walk to other properties. The beach was beautiful and the staff was friendly."

"Overall, the property is well-maintained. Buffet has lots of international offerings, but the quality is ok. When booking restaurants on premises, the food portions are extremely small. Even with a party of 6, at the barbecue they served us one plate, that's all you could get. It came with one 1/4 piece of corn on the cob, 6 ribs. Requests for more were always acknowledged but never delivered. Lost hot water for several days in the rooms. Bartenders, hit or miss, some were very attentive when tipped, others were more interested in joking with each other, and often I or others were ignored. In one case, a couple sitting at the pool bar asked if they could get some service; they were told to get up and wait in line, then mocked by all the bartenders. Management was non-existent; it seemed most bars were managed by young adults who were more interested in serving locals on day passes than the full-paying guests. Suggest that a review of management practices, with more management on site to see guest experiences. Sad that none of the couples we traveled with will be back or recommend to others. This is a short list. If I owned this hotel, I would be horrified at what is happening."

"Overall, a great experience. The private beaches are amazing! The bed and pillows were a little uncomfortable. Stayed in an Octogon room. The pillows were flat and hard."

"Ocean view was ok suggest to be on a floor higher then 1st. Pool bar bartenders are a mess young and inexperienced flamingo bar and coffee bar way better. Buffet is amazing"

"Room clean. Staff were friendly. In the city center. shops and restaurants close by "

"Close to shopping, food, and the Queen Emma Bridge. Housekeeping needs improvement with replenishing washclothes and coffee, but staff were very friendly."

"Yes"

"The room was clean upon entrance. Staff made sure our bed was made and towels restocked everyday. The staff is so friendly! Especially Kerry and Sherri we loved them. "

"We loved the views and the room. I especially liked the bathroom/closet set up- made it very convenient to have the closet in the bathroom. Only negative was we were located at the end of the hotel next to a public park, I believe. There was often activity and loud thumping music at night. "