3 restaurants, breakfast, lunch, dinner served; Californian cuisine
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Reviews of Four Seasons Resort The Biltmore Santa Barbara

5 out of 5
Four Seasons Resort The Biltmore Santa Barbara
1260 Channel Dr, Santa Barbara, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 656 reviews" "
Rating 8 - Good. 104 out of 656 reviews" "
Rating 6 - Okay. 35 out of 656 reviews" "
Rating 4 - Poor. 9 out of 656 reviews" "
Rating 2 - Terrible. 10 out of 656 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
we had an unfortunate experience with insects. property was neautiful as usual and staff was very acomodating.
Stayed 2 nights in Mar 2020

10/10 Excellent

JBF, Kaua’i

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and experience you expect from a Four Seasons property. Beautiful room. Friendly and helpful staff. The Sunday buffet is not to be missed! Highly recommend.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Nicolas, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lush property, outstanding customer service. Was upgraded to a garden bungalow on Valentine’s and had really good help with dinner reservations. Ocean view are breakfast. A great experience!
Stayed 1 night in Feb 2020

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Hokyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practically Perfect!
This hotel is absolutely beautiful. I would recommend staying here without a doubt. The service is second to none, everyone was beyond helpful and accommodating. The only thing that I would suggest is eating elsewhere. We went to the affiliate restaurant, Tydes, and the food was so salty it was almost inedible. Our whole party made the same comment. Other than that, I will definitely plan on returning. I can't tell you how beautiful the peoperty is, the pictures can't begin to do it justice. Stay here!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ginnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with most amazing service
Excellent hotel with the most amazing service - the best I’ve ever had!! So so impressed. The hotel is A perfect location, overlooking the water. Restaurant is great, rooms are nice and larger than normal (although if you get two beds they’re only doubles not queens) and the spa was great! Can’t express how pleased I was with our stay!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property and service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property in a beautiful location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property was great. Except for the housekeeping service. We stayed for two nights and the person did not bother to stock up on toiletries, so we ended up using our own products. They also missed on the turn-down service for a night.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Lilian, Santa Monica, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel located in the most beautiful beach
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort offering great service and the amazing view of the pacific ocean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Susan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful the bed was average and that was a surprise.
Stayed 1 night in Oct 2019

6/10 Okay

B, Bay area

Travelled with family
Disliked: Amenities, property conditions & facilities
Historic property yes, but not a five star option. Dark and dated.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed for 3 nights and 4 days to celebrate our wedding anniversary . We also had reserved a room for our adult daughter , her girlfriend and their 2 dogs . Although the resort is expensive - it is well worth it . The grounds are spectacular . Well maintained and very lush . The rooms were immaculate and they had doggie beds for the puppies with play toys , bowls and treats . They surprised us with complimentary Prosecco and lovely chocolates when we arrived . The food at the restaurants was excellent and the Sunday brunch is incredible . Well worth the price . The staff and concierge could not have been more helpful . They were attendant to every need . I would highly recommend and definitely go back .
Stayed 3 nights in Sep 2019

8/10 Good

lesa

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the button at each chair at the pool for asking for a server to come and take food orders.
Stayed 7 nights in Sep 2019

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. would recommend to everyone. the solaction was perfect.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY, VERY expensive!! The rooms are nice & remodeled! Loved the oldness of the walkways...lovely landscaping!
Stayed 2 nights in Sep 2019

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time of our lives!
It was a birthday celebration for my partner. It couldn’t have been more perfect. First the staff is far beyond any other hotel I have been at. So happy and helpful like it’s the best job they have ever had. It’s makes your stay so much more pleasant and enjoyable. The food was out of this world delicious. I would go back once a month if I could ! Thank you all for an immeasurable experience Angela Gibbs
Stayed 1 night in Sep 2019

10/10 Excellent

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Bryn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, gorgeous grounds, courteous and helpful staff. I plan on staying often in the future
Stayed 3 nights in Jul 2019

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious & welcoming. We took advantage of their “experience our best” program and upgraded at a significant discount. It seemed no detail was overlooked- we were very happy with our stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting was beautiful and a lot of lush foliage, gardens. Food was excellent, though pricey. Detailing in rooms was superb.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Landscaping and service were top. The staff was also fantastic, as expected.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience on our first trip to SB. The hotels location is perfect for a quiet getaway yet close enough to many activities. Can’t wait to come back. Our stay wasn’t long enough!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
one child who was suppose to check in became ill so we did not make the reservation. I’m supremely disappointed in Expedia and Four Seasons for being so unaccomodating, and I purposely did not rebook the trip because the last thing I’m going to do is arbitrarily pick another weekend to go when there is a sick child to care for and vacationing is the last thing on my mind. Shame on Four Seasons and Expedia.
Stayed 1 night in Jul 2019
Response from Aaron Ide on 10 July 2019
Dear Anonymous, Thank you for taking the time to share your feedback with us regarding your reservation and cancellation experience. I am greatly disappointed to see that we were unable to provide you with a positive experience and will be sure to follow-up with our team. I do hope that this experience has not permanently tarnished your impression of Four Seasons Resort The Biltmore Santa Barbara as we greatly appreciate your patronage and hope we have the opportunity to welcome you to the Resort. Warm regards, Aaron Ide Resort Manager