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"Nice hotel "

"wonderful summit view from the room"

"We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door."

"The room was amazing, baths were great, massage was wonderful "

"Beautiful hotel"

"部屋が綺麗だった。 おもちゃ王国が真ん前で、宿泊者はチケット割もあり、駐車場も無料だった。 ビッフェもとても豪華で満足でした。 "

"Very nice people They try to listen to my concerns. And help me with transportation and directions to the Convenience store. Thank you so much"

"Need more variety of food for dinner & breakfast. They stop making fresh pizza and bringing fresh food out from the kitchen as there were not many new customers in the restaurant. "

"Such a fun treehouse to stay in. Wish they had more meal options so recommend you bring your own food and snacks."

"事前に調べて行ってたので、施設のコンセプトを理解して有馬の街を堪能させていただきました。温泉街にて自宅のように、まさにそういう風に過ごすことができました。 部屋にいくエレベーターを降りてすぐのところにビールと酎ハイの自販機がありました。ビジネスホテルレベルの値段で置いてくれてますので飲み足りないときはそこで更なる水分補給。部屋にはミニ冷蔵庫（冷凍機能なし）、ポット、洗面台ながしがありました。 古いですが綺麗に清掃してくれてます。チェックアウト12時もありがたかったです。"

"Loved the stay at Hotel Hanakoyado! Booked a one night stay to experience the private Onsen at the hotel and 100% it was an enjoyable experience! The plan I booked came with breakfast, and the meal was so satisfying! If I were to visit Arima Onsen again in the future, I will definitely be choosing this hotel! "

"Great onsen - just the hot springs are worth staying there. The hotel itself is slightly outdated and may need some touch up work, but it looks very traditional and very clean. They won't let you into the hotel without taking your shoes and providing sleepers (which are too small for one of us). Everyone in the hotel is extremely polite."

"Staff are extremely friendly & helpful."

"Excellent services, great room and food"

"Amazing location, price and staff. I know a little bit of Japanese so that helped, but they have a book for non-Japanese speakers! If you’re visiting, just please be respectful of their rules. I would definitely come back and recommend to everyone!"

"Staff is extremely friendly and helpful. The food is excellently presented and extraordinary testy. The location is right next to the bus station. "

"The staff were very welcoming and gracious & listened to our every request as best as possible. They were very responsive when it came to contacting them for transportation as well. Some staff can speak English very well too."

"冷蔵庫の仕切りが無いからビール3P買って行ったけど、全然入らなくて困った。後は浴室暖房から出る時の段差が怖かった。それ以外は満足でした。"

"Very convenient location near railway station, good quality beverage and quiet and clean accommodation"

"スタッフの対応、設備、客室、いずれも良く、 満足のいく宿泊となりました。"