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"Very nice people They try to listen to my concerns. And help me with transportation and directions to the Convenience store. Thank you so much"

"The staffs are courteous "

"Best concierge service, excellent dinner and breakfast!"

"The room was very clean and the staff were very friendly and polite. The onsen were beautiful."

"Dinner was good. Staffs are nice. "

"This was my first time in Arima and my first time staying at a ryokan. I stayed for one night and immediately wished I had booked an extra night. I was in Arima for two nights total and wanted to compare two different ryokans to experience the differences. Takayamaso Hanano was an excellent stay that I will remember fondly. I paid for a room with a silver bath and a full board dinner. The ryokan dinner was unforgettable, and the staff were very friendly despite the language barrier I had as a...

"The accomodations and bathing area are a bit worn, but this is reflected with the price. The service is exceptional however, and I really enjoyed the onsen. Onsen is tattoo friendly which I needed. There is a smoking area within the building. It was a nice, traditional experience; the breakfast was particularly interesting. "

"Beautiful hotel, very clean and comfortable "

"What a memorable stay. We will be back."

"事前に調べて行ってたので、施設のコンセプトを理解して有馬の街を堪能させていただきました。温泉街にて自宅のように、まさにそういう風に過ごすことができました。 部屋にいくエレベーターを降りてすぐのところにビールと酎ハイの自販機がありました。ビジネスホテルレベルの値段で置いてくれてますので飲み足りないときはそこで更なる水分補給。部屋にはミニ冷蔵庫（冷凍機能なし）、ポット、洗面台ながしがありました。 古いですが綺麗に清掃してくれてます。チェックアウト12時もありがたかったです。"

"Wonderful and perfect. "

"Loved the stay at Hotel Hanakoyado! Booked a one night stay to experience the private Onsen at the hotel and 100% it was an enjoyable experience! The plan I booked came with breakfast, and the meal was so satisfying! If I were to visit Arima Onsen again in the future, I will definitely be choosing this hotel! "

"Very nice room, right in the middle of everything and a short walk to the onsen. "

"Very relaxing "