Beach Hotels & Resorts in Sanctuary Lakes from AU$118

"Very good "

"The hotel was ok. Close to food places, trash cans didn’t have garbage bags, no bathroom amenities except hand soap/body wash. No wall plugs next to bed, dark lights. Breakfast had good amount of choices but not a lot. "

"A great property, centrally located in the Melbourne CBD. Very clean, well kept premises. Tram stations are nearby. Hotel staff was very helpfull. Overall a nice place to stay and absolute value for money"

"The room was quite hot and stuffy overnight, despite having the cooling on. It made it difficult to sleep. There was no exhaust fan in the bathroom, which added to the heat. The female toilets in the restaurant were very basic and hadn't been swept properly or walls cleaned for some time. I rate it as "ok" overall as the location was central to where we wanted to go. I doubt I would stay there again. "

"Great position and friendly staff."

"This property was well located for our theatre trip. It was spacious, clean we enjoyed a terrific breakfast and also evening meals on site"

"Excellent location but not up to a Novotel standard…only one lift for over 300 rooms. A nightmare especially as the only working one broke down with myself, my granddaughter and other people in it albeit for a very short time…used fire escape and ended up in some back lane…had to ask directions to get back to the front of the hotel…told reception staff but just seemed fed up with the situation…really long walk from room to lift…door cards were cancelled a day early…overcharged for breakfasts..awaiting refund…there seemed to be no management in the restaurant. Staff tried their best and were very polite but disorganised…lack of cleanliness around the breakfast area.spilt food,coffee juice…no plates for toast, missing bacon or beans etc…although choice was good..enjoyed a well cooked evening meal… I have used many Novotel especially at Auckland airport…always excellent but this one in Melbourne needs much attention… sorry but will not use again or recommend and think twice about using the brand…"

"Nice, super quiet room facing river was beautiful. Facilities and location is great, staff very helpful and a nice buffet breakfast. The only let down was the terrible rain shower head that had no water pressure "

"Nice hotel "