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"Staff were helpful and rooms were always clean"

"Perfectly located hotel with great ambience and helpful staff. Special shout out to Katya who helped us plan a detailed itinerary and cover several villas and gardens we had planned to see. Easy ferry location just outside the hotel!"

"Very enjoyable stay in a beautiful location."

"Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed. "

"Friendly staff, clean room, tasty breakfast. "

"Beautiful location and friendly staffs are impressive. Would love to visit again. "

"Great location. Breakfast was good. We had a ln early departure on the last day and they were able to provide a boxed breakfast for us. Parking is limited. We paid for the hotel parking garage, but you need a smaller car to fit in the tight spaces. Street parking is also available and the hotel staff can explain all of your options. Staff also made good recommendations for dining and for things to do in the area. Would stay here again. "

"Beautiful lake front property that includes a great extensive breakfast. Staff was so courteous, I felt pampered and at home."

"Breakfast starts at 8:30, and unfortunately there is nothing available for guests leaving earlier. You can’t even get a coffee before 8:30 in the hotel. The lady at reception informed me that the bars outside hotel was open, but it was closed as well. For guests with departures before 10:00 AM, this is really not practical. The night receptionist was very kind and prepared a lunch package for me since I had already paid for breakfast, which I really appreciated. However, getting even a simple...

"Super cute place"

"it was amazing, the hotel is located inside a UNESCO site. the view to the lake is magnificent."

"a calm and peaceful place to stay! "

"Vom Frühstück"

"The hotel is in an excellent location, is nicely 'different and quirky' and is comfortable and clean. "

"The front desk and bar staff were amazing. "

"The staff was particularly friendly and helpful. The room was beautiful and clean and quiet"

"The room was very clean, the entire staff was friendly and responsive. Very good breakfast. "

"Lovely old world feel with sitting rooms and china/silver at breakfast. Large pool. Great location! Staff extremely helpful and fabulous breakfast. Room updated well. Ours had a room with a view of the lake."

"Beautiful views above Lake Lugano and nice spa! A bit of a difficult drive up the hill to get there but worth it."

"Very nice location & staff"