"The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, ..."

"It was everything in order very good 👍"

"Rooms and staff were great! The walls were a little thin, and there were limited restaurants nearby."

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an ..."

"Hotel was gorgeous. Only comment was the pool is unheated."

"Amazing hotel, clean rooms very friendly staff, fantastic food !!"