San Miguel I Hotels, Cozumel

"The beach is very small. Pool is wonderful. The upstairs pool with the sushi bar is phenomenal! Sebastian is a great bartender and makes the best martinis!!"

"Beautiful place! Food in some of the restaurants were mediocre - Mediterranean and Mexican. "

"This was the worst all-inclusive resort we have ever stayed at. We booked two rooms (1019 and 1026) while traveling as a family. Both rooms had visible mold and moisture issues. Room 1026 (garden view) had a very strong mold and humidity smell, and the bathrooms had black mold around the tiles and tub. The smell was so bad that when we returned home we had to wash all of our clothes — even the ones we never wore — because everything smelled like mold. We complained immediately, but it took days to hear back, and only two days before our 10-day vacation ended did they say they might have another room, but could not guarantee both rooms together, even though we clearly requested that when booking. An Expedia agent told us this resort was 4.5 stars, which is not even close. Based on our experience, I wouldn’t give it even 2 stars. Food options were very limited. No natural juices (all from concentrate), very poor white wine, only one kind of beer. The only decent restaurant was the Italian restaurant. The snack bar food sat in the heat too long, and both my wife and I got sick. The resort feels old and poorly maintained. We have many photos showing the condition. Do not recommend. Stay away if you don’t want to ruin your vacation."

"The property is well-kept and beautiful. The staff is helpful and polite. Unfortunately, like other Caribbean resorts the sargassum is terrible. Fortunately there were many great pools to choose from. We will be back with our grandsons next year. "

"Highly recommended. Nice staff, clean room, great pools, awesome activities for all ages from morning to night. "

"The family suite was a great room for a stay with children. The murphy beds were comfortable enough for the kids and the king bed was great for the parents. The staff were great, juan the server at Los Moreales was great offering the best service we experienced. Geo and Danna at the kids club became quick staples to the kids trip always offering some diverse activities when a break was needed from the pool and beach. The staff was always welcoming and never felt pushy or rude. They were genuinely interested in making our stay enjoyable. The food was great, especially the restaurants with reservations, the buffet was solid and themed every night... all around a fantastic resort. Highly recommend it, will be back! "

"Very relaxing "

"Clean rooms, attentive staff"

"No"