San Miguel I Hotels, Cozumel

"Room was very nice! Staff was amazing and very accommodating and friendly. Food was so good and great location for excursions and shopping. Fire show every Thursday was highlight of the stay. "

"From the moment we arrived it was clean and luxury. Even their daily cleans of the room were comprehensive. Special shoutout to the free activities at the beach (paddle boarding, kayaking, hobie cat, and others) the staff there were so helpful on knowledge surrounding the area. The lagoon all the way to the last pool were wonderful and provided a variety of calm to liveliness. The Cenotes were noticeably heated. I chose this resort specifically to have an all inclusive with good food and it was great. I could rave on and on about every detail, there was not one thing I would change."

"The rooms are great. All of the staff is amazing. This is our 5th time back. 2x as the Royale, 2x as Hilton and now once as Hyatt."

"Had an amazing stay! The housekeeping was so friendly and did an awesome job cleaning our room and the bellhops were fantastic. Beautiful resort and amazing food! Special kudos to Javier the bellhop he did absolutely everything to make our trip the best! So friendly and helpful! "

"All of the above. We enjoyed the night activities, the food, and the room. "

"Great stay. Loved the food and service beautifully set in amongst the forest full of animals and critters"

"Rui Palace was one the best all inclusive resorts that I have stayed at in Playa Del Carmen. The resort is located in a gated residential neighborhood. The grounds and property are immaculate. The pools were easily accessible and the beach was in close proximity. There are plenty of dining options. Our room was cleaned daily and to our surprise we received a towel animal each day also. We took a trip to celebrate my birthday. The evening of my actual birthday, our room was decorated with balloons, birthday towel people and a cake. All compliments of the hotel. Rui Palace deserves a 10/10 for both resort and staff. "

"Very pleasant staff."

"The resort is a paradise! The staff are friendly and helpful. "