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"We stopped in Ajijic by fluke! I saw the pictures of the hotel on Expedia and booked it. What a lovely surprise! The room was bright and roomy. The staff very friendly. Luis Aceves at the front desk a pleasure to speak with. Parking and check in was a breeze. Although the wait staff was attentive, one drawback was that the cash register was not at the bar, but at the outside restaurant. It took time to process the payment. Seeing and chatting to older guests at the hotel, they mentioned feeling like unsafe going into the jacuzzi due to a lack of a handrail. Just a thought to add. Thank you again for a lovely stay!"

"The housekeeping staff was lovely. Location is very quiet and about a 20 minute walk to the Centre. Lakeside location was lovely with 2 nice pools. The hotel itself is quite secure with locking gates though the screen door from the patio did not seem to lock securely. We weren’t really worried about it but others might be. Our only quibble would be with our daily visits from cockroaches. Maybe more of an issue for our room as it was right off the garden (lovely outdoor seating area by the way). Staff provided us with big spray which was helpful but still unpleasant for us queasy Canadians who are not used to big bugs. "

"Valeria was exceptionally helpful"

"Excellent food and friendly staff. "

"Very peaceful place "

"The breakfast was excellent! The staff was very accommodating! The garden was lovely! The location was perfect!"

"All nice "

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"Staff were great, grounds were exceptional, it was really quiet when we were there and loved it"