Dear Roy,We are thrilled to learn you loved the location and it is rewarding to read you found it to be just right for your well-deserved holidays.We will pass on your great evaluation to our beautiful staff!Thank you very much.We hope you will stop by again soon, Roy.Kindest Regards!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Richard,We are thrilled to learn you liked it and it is rewarding to read you found it to be just right for your well-deserved holidays.We will pass on your great evaluation to our beautiful staff!Thank you very much.We hope you will stop by again soon, Richard!Kindest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Roger,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Paulina,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Amanda,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Lisa, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza Fisherman’s Wharf.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear jean,Thank you for choosing us for your holidays.It is great to hear you have enjoyed your stay. We hope to welcome you back soon. Kind regards, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Diana,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Michelle,Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Cozetta,Thank you very much for your kind words and your positive evaluation. We are very happy to have received her visit, and, above all, we are pleased to know that she left with those pleasant feelings.We hope to welcome you back among us soon and thus be able to offer you a very pleasant experience.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Riziel,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Annette,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Aziz,Thank you for sharing your feedback with us! We are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time. Please know we welcome you to contact our front desk at any time with concerns you may have to make your stay more comfortable - we are always here to help.We are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Norge,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Roni,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza Fisherman’s Wharf! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Maribel,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.We hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Sherry,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Ranajit,Thank you so much for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Selvi,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear elizabeth,Thank you for your comment, We are sorry to hear that you left with those feelings about our facilities.It is disappointing for us that you did not feel comfortable with the smell although we would have been very happy to assist you during your stay with the housekeeping department, who are always ready to help with the wellbeing of our guests.On our website you will find the wide and varied range of hotels that we have and the information corresponding to each one of them. We are convinced that you will find the one that best suits your needs.We would be delighted if you would give us the opportunity to welcome you back to one of our facilities, so that we can present you with the wonderful experience we are accustomed to offering, 100% satisfactory.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Jean Marie Rogers,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Manasa,Thank you so much for visiting us and posting this review. We are glad you fully enjoyed your stay.It would be great to see you again soon. Until then, all the best! Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Tamatha, Thank you for choosing once again RIU, and for your review of Hotel Riu Plaza Fisherman’s Wharf. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager