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"Absolutely beautiful hotel. Rooms are wonderful, staff are great and the service is excellent. Would definitely stay again. You need a 4x4 car or taxi to get up the hill but I believe the hotel will send someone to collect you if you don't have a 4x4 vehicle."

"This property was everything we could ask for. Upon arrival, Brian, the front desk manager gave us a wonderful briefing explaining everything well and the property has a nice beach an easy walk in one direction where the sunset view is incredible. Head out the other direction just a short drive (or a long walk) and you have Carillo, an incredible beach that is lined with palm trees and so wide and expansive it almost seems private. The hotel room was great and the breakfast was perfect, served around the pool area each morning. A very relaxing, accomodating place, I will definitely stay at again when visiting that area "

"Everything excellent!!"

" Amazing Staff Hampered by Significant Management Failures I have mixed feelings about our stay. On one hand, the employees were terrific—hardworking, welcoming, and truly dedicated to service. However, the resort is severely poorly managed. We faced daily shortages of basic essentials: no beach towels, pool chairs, bath towels, or even shampoo. The supply issues extended to the bars and restaurants, which were constantly out of staples like coffee, beer, and specific menu items. The staff does their best, but management is failing to provide them with the tools to run a functional resort. I would not stay here again. "

"This is a fantastic location and place! Lots of young families so it was great for our little one to play. The place is well maintained, the staff were friendly, and it’s a short walk to everything "

"Wonderful staff, even decorated my room for my birthday. Hotel is beautiful, clean, and walking distance to the beach. The pools are lovely, especially the second pool and hot tub."

"My family and I thoroughly enjoyed our stay at the Nya Hotel. The grounds are beautiful, and the restaurant staff is warm and welcoming, creating a cozy family atmosphere. The front desk staff is incredibly caring; when my daughter severely sunburned her hand, they promptly brought us medication. Even during rain, they kindly provided umbrellas at guests’ doors. Overall, it’s a fantastic place to stay. However, I found the note from the cleaning staff requesting a tip a bit unnecessary. "

"It is a wonderful place - clean, well kept, and comfortable. The pools are great, and the beach is stunning. Lovely staff and the manager Hilda is so attentive. The breakfast has great options and is so fresh. Really recommend this hotel. "

"Rooms are adequate and clean but hotel is starting to show its age. Staff are friendly and helpful. Pool area could use some umbrellas for shade. Breakfast is ok but could use some variety rather than just 3 choices. "