Suite, Lakeside (Lirolay) | Terrace/patio
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Reviews of Lirolay Suites

4.5 out of 5
Lirolay Suites
Av Bustillo km 7, San Carlos de Bariloche, Rio Negro

Reviews

9.6

Exceptional

Rating 10 - Excellent. 170 out of 203 reviews" "
Rating 8 - Good. 25 out of 203 reviews" "
Rating 6 - Okay. 6 out of 203 reviews" "
Rating 4 - Poor. 2 out of 203 reviews" "
Rating 2 - Terrible. 0 out of 203 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Inna

Travelled with partner
Liked: Property conditions & facilities
Nice area and staff. Rooms look smaller than in pictures. It would be much better if they didn’t charge extra for services usually included into the services for hotels like this such as cleaning and towel change.
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Hi Inna, thanks for your review.We are glad to read you enjoyed your visit in Lirolay Suites.Kind Regards

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 28 Mar 2024
Hola Ana, nos pone muy feliz saber que que su estadía en Lirolay Suites ha sido satisfactoria. Los esperamos nuevamente! Ojalá que sea en un futuro cercano.Saludos

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular view (including from the indoor jacuzzi), private beach, heated swimming pool, friendly and helpful reception
Stayed 3 nights in Feb 2024
Response from Alejandro on 5 Mar 2024
Lawrence, thank you so much for such a wonderful review! We're all glad we were able to help you guys enjoy your time in Bariloche. A big hug from all the team at Lirolay for you and Silvana! Hope to see you again soon!

10/10 Excellent

Yoav

Liked: Cleanliness, property conditions & facilities
Incredible views and amazing service
Stayed 2 nights in Feb 2024
Response from Front Desk on 1 Mar 2024
Hi Yoav, we are glad to know you had enjoyed your visit to Lirolay Suites. Hope to see you again soon. Regards

10/10 Excellent

Meenor

Travelled with partner
Liked: Amenities, property conditions & facilities
Phenomenal views from the property. Restaurants within walking distance. Perfect location just within outskirts of the main city area. Great staff and communication even if you are not fluent In Spanish. Would stay here again.
Stayed 5 nights in Oct 2023
Response from Front Desk on 2 Nov 2023
Dear Meenor,We are glad that you enjoyed your stay at Lirolay Suites, they were excellent guests. We hope you can visit us again in the near future.

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
The property is beautiful and very private. Excellent concierge service. Could not have picked a more perfect hotel in Bariloche.
Stayed 3 nights in Oct 2023
Response from Front Desk on 10 Oct 2023
Thanks for your review Tanya, was a big pleaseure for us to received you at Lirolay Suites. We hope to see you again soon. Regards

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the personal were welcoming, attentive, courteous and caring. I appreciate their flexibility helping us at all moments to fulfill our needs. Room service breakfast was amazing! The view of the property is breathtaking. We had a wonderful time!
Stayed 5 nights in Aug 2023
Response from Front Desk on 25 Aug 2023
Thank you Blanca for your review!! You've been such a lovely guest! Thank you and looking forward to see you soon.

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite we rented was lovely, with a spectacular view of the lake. The suite is wonderfully maintained and it has a feel at home ambiance. This is our first time in Argentina and the peolple at Lirolay made us feel so welcome and at home. The night we came in we were tired and hungry. They brought us room service and it was delicious. I cannot recommend this hotel enough. Lovely location, wonderful service.
Stayed 4 nights in Jul 2023
Response from Front Desk on 27 July 2023
Hello Gina, thank you for your beautifull review of your visit at Lirolay Suites, we are glad to know you enjoyed your stay with us. Hope to see you again soon in the future. Kind Regards

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff, spacious room, perfect view from lake, nice breakfast (paid separatelly), nice jacuzzi outside the room with lake view. Enjoyed and will return
Stayed 3 nights in Apr 2023
Response from Fronf Desk on 26 Apr 2023
Hello Alessandro, we are glad to hear you ve enjoyed your stay at Lirolay Suites. We hope you visit us again soon!

6/10 Okay

paul, Sacramento

Travelled with group
Disliked: Amenities
Stayed 3 nights in Jan 2023
Response from Front Desk on 29 Jan 2023
Hello Paul, thank you for your visit, we hope to see you again soon.

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Front Desk on 15 Jan 2023
Gracias por la visita!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, great service, nice staff
Stayed 2 nights in Nov 2022
Response from Front Desk on 18 Dec 2022
Thanks for your visit! Hope to see you again soon.

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel, would def come back.staff were wonderful
Stayed 2 nights in Nov 2022

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and service
Stayed 2 nights in Mar 2022
Response from Front Desk on 10 Apr 2022
Gracias por la visita!

10/10 Excellent

Niti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from my room was the best. Endless water and mountain views The staff was friendly. The food was good. The grounds were beautiful and well kept.
Stayed 1 night in Mar 2022
Response from Front Desk on 22 Mar 2022
Thanks for the review Niti, we hope to see you again soon. Kind Regards

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were really disappointed when we arrived at this hotel. We had booked it for Christmas week, and, even taking into account that it was Christmas week, we had paid a lot of money for it, but it was not anywhere near worth what we had paid for it. The pictures on the website made it look luxurious, but in fact it was very run-down. The first (standard) room we were given was chipped, worn and delapidated - and the smell of blocked drains was over-powering. We complained, and they changed it to their only other available room, which was not a lot better but at least less worn and at least it didn't smell!! You can't tell in the photos on the web, but the décor is very dated - I guess, years & years ago we would have called it 'shabby chic'...but 'shabby chic' quickly becomes just plain 'shabby' and that is the word which came to mind at the beginning. We both felt very cheated. Breakfast was very simple with no a lot of choice - but they did put out a good spread on Christmas Day - which we appreciated! All of the staff there were extremely kind and helpful - especially the guys on reception. They tried hard to please us - it was not their fault that the management (who were totally absent) had grossly over-sold this place and over-charged us.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lake views
It's a cosy place with beautiful views of the lake. Breakfast was decent and everyone at reception was helpful. Quiet despite being near the road. Blinds good at blocking out light. Didn't end up trying the pool so can't comment on that. One slight issue is that there wasn't enough hot water to fill the whole hot tub so we had to use it with lukewarm water.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views and amazing service!!!
This is a first rate luxury boutique hotel (only 12 rooms), all of which have incredible views of the lake and mountains. The staff is very attentive to guest needs, such as providing restaurant suggestions and making reservations. They also arranged an airport transfer and my wife had an in-suite massage at a very reasonable price. Lastly, their breakfast was delicious offering a variety of options including freshly made omelettes, fruit, cereals, sweet cakes, warm milk (to be mixed with real chocolate or cocoa, coffee and juices. A first rate hotel in a spectacular setting. We truly felt at home and look forward to returning.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the views, location, size of room and daily free breakfast. We thought the concierge was good, but could have been more helpful and pointed with hiking recommendations in the area. Overall we thought the hotel was good but a little overpriced.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly what we thought it would be. The apartment had a large bathroom with two sinks and a roll top bath with a shower. There was a very small kitchen facility with two hobs, a fridge and a sink. The utensils were limited but anything extra you needed you just had to ask at reception. The spa bath was in the perfect position with views looking out over the lake towards the mountain. Overall extremely happy with my stay and the staff we’re fantastic organising a rose petal bath for my girlfriends birthday.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm on the lake
Great views, great staff, highly recommended.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Lirolay. The staff was friendly and helpful. The view was oh so besutiful. The rooms were comfortable and clean. There was nothing negative to say. Would stay there again and again
Stayed 4 nights in Mar 2019

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful service
Room with very good views and the service was great. Something to improve the Wifi.
Stayed 3 nights in Feb 2018
Response from José Almonacid on 12 Mar 2018
Dear José, Thank you for your review. We hope you visit us again soon. Regards

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luciano and Lucia took great care of us and the new pool is great.
Stayed 2 nights in Dec 2017
Response from Lirolay Front Desk on 19 Jan 2018
Dear Grant, Thank you for your review ! We hope to see you again soon, Regards Lirolay Suites team

10/10 Excellent

Maria Fajardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, magical view and amazing service!
Hote has an amazing view, is well located and easy to move to top places; breakfast was delicious! Thank you for everything, specially the staff in front desk (Luciano & Lucia). Regards! Maria&David
Stayed 3 nights in Jun 2017
Response from Hotel Lirolay on 1 July 2017
Hi David and Maria, thank you for leaving such an positive comment here ! On behalf of our working team, we send you the best wishes and we hope to see you again sometime soon, until then! Best regards,

10/10 Excellent

sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nive Hotel on the Lake
Great experience. Better than the most famous Liao Liao. This is right on the Lake. All balconies and bed room windows had phenomenal lake views. Our room had a jacuzzi, cook stove, refrigerator etc microwave and decent wifi. Lucia and Luciano were fantastic at helping and ensuring a great experience.
View from our balcony
View from bed room
Response from Front Desk on 10 Apr 2017
Dear Sanjeev, Thank you for your feedback, we are happy to know you enjoyed your stay at Lirolay Suites. We hope to see you again soon. Kind Regards

10/10 Excellent

Maureen, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in the area!
We loved our four nights stay there. Would stay there again if we go back. Perfect location.

6/10 Okay

Verified traveller

Over priced and definitely not 4 1/2 star!
The hotel is over priced for what it's offering, the staff is friendly but not professionally trained. The used towels on the floor and bath robe after morning use were not changed into clean dry ones when I returned to the room at night, and wet slippers remained in the tub. The disposable slippers in the room felt like it's been cleaned, dried and reused. Front desk is hard to reach sometimes because they only have one line and was always busy. The water tap over the sink is awfully designed and water spills out all over the table whenever you use it which is quite annoying and messy to experience. The bathtub is not properly cleaned because there is other people's hair. The lock in the door is not very convenient to use although it's a nice idea to keep it retro.

8/10 Good

behzad

Liked: Cleanliness, staff & service

6/10 Okay

karen

Liked: Staff & service, room comfort
mixed review, not what we expected but still nice
this is a mixed review because the guys who manage the 'hotel' are really sweet and kind and helpful. the grounds are nice, beautiful spot on the lake. this is a cute vacation apartment rental, not a hotel, not a resort - be very clear so you know what you are getting. it's good for a family because the sofa in the living room opens up to a bed (we didn't use it but i thought i'd note it for other potential guests). also, by booking thru this website, they give you the worst room in the house. we stayed in room 1 - ground floor, corner unit with no privacy. there was constant construction going on with workers all around (had to keep the blinds closed which negates the point of being there and the views) and noise. the guys at the front desk offered to change our room for the 2nd night but couldn't for the 1st night. again they were very nice. but also the room was not the room in the pics on hotels.com. there was no jacuzzi by a window with a view, the 'jacuzzi' was our bathtub in the dark corner of the bathroom. terrible internet connection, no coffee machine in the room. but still the views and the guys at the front desk made it a nice stay. good breakfast. good size room because you have a separate living room so it's really a 1 bedroom apartment. the location is nice but near town and busy. it's a good spot if you want to stay on the main lake. it's on the waterfront with a little private beach area of it's own so that's nice.

10/10 Excellent

Isa, colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I Wish to have more time to spend that into the hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent Stay at Lirolay
Great little hotel with exellent hotel staff and true room comfort. The views of the lake are amazing and the Patacon across the street was a fabulous Argentine restaurant.

10/10 Excellent

Pinky, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apart hotel
We went fly fishing for three days and spent a day in Bariloche and surrounding areas. Rode the tram and chair to the top of Catedral, Visited the Llao-llao and strolled , dined, and shopped in downtown Bariloche. This is a great city, people are really nice and I would like to go back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sharon, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bariloche Lirolay Suites Provides a Great Stay
My husband and I enjoyed everything about our stay at the Lirolay located just a short ride out of the city center of Bariloche. The room was very nice and clean with a fantastic water view. The included breakfast was great as well as the room service. There is a fine steak place right across the street as well. The concierges were extremely friendly, knowledgeable about the area and helpful. I would definitely recommend the Lirolay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amazing amazing fabulous
Oh my god this has been one of the best hotels I've ever stayed in. Everything was fantastic, fabulous, magnificent. Service was great. Breakfast was excellent with a variety of homemade and made to order deliciousness. Made to order eggs. Get the room to with the fabulous Jacuzzi right in the middle.The views are breathtaking. Lots of outside space for relaxing and enjoying the view. Definitely will stay here again.

10/10 Excellent

T, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Lirolay
We had a great time at Lirolay. Beautiful room, comfortable bed, spectacular view, quiet but not too far from town or Circuito Chico. Federico and Nicola were fantastic! Great guys, very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bariloche
We celebrated our aniversary here, and couldn't have asked for a better hotel! Amazing service, well furnished, comfortable BIG room, and views that literally took our breath away!

10/10 Excellent

John, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Bariloche!
Bariloche is an incredible gem on the southern edge of the known universe. It was a surprise to find this wonderful hotel here. The views from our room were world class across a vast, pristine and beautiful lake. The room was clean, comfortable, with a small kitchen (that needs sharper knives and a few more utensils). The key to this hotel was one of its staff who works the front desk. His name is Nicolai and he is an Italian lovingly lost in Bariloche. He was the key to our stay! Fluent in English and knows how to get anything you need...tours, guides, best food etc! I gave him some very difficult challenges and he solved them all! Thanks Nicolai!

10/10 Excellent

Judy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Truly Wonderful Vacation
The property is beautiful, picturesque and serene. The cleanliness outstanding! All the comforts of home plus. Frederico, the staff member I interacted with, was very knowledgeable about the area, restaurants, shops and available tours. He was also multilingual which made things much easier for me. Breakfast was included and was excellent! To sum up, great location, great service and I can wait to go back. Very pleasant and relaxing stay.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel i have ever been
My boyfriend and i felt incredibly well attended and extremely comfortable with the room and bed. Indescribable view of bariloche from all the rooms. Absolutely magical

10/10 Excellent

Maria O, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Not only a beautiful hotel, but very well maintained. In front of the beautiful Nahuel Huapi lake. The view from the room was spectacular. Across the street is El Patacon, the best and beautiful restaurant in town.Personned in the front desk very nice and helpful. They made sure we were comfortable and our needs were met. Full breakfast was very good. I can only say good things about this hotel. I fully recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

joey, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
Hotel staff was wonderful, truly a 5 star experience. We were in the senior suite. It was ground level with a patio. The view from every room far out ways any privacy concern you could possibly have due to being on the ground level. Upon arrival, we thought we had a balcony room, seeing we were on the ground floor, and, being the rude, grumpy American (it's a long flight) that I do so well, I complained! They offered to move us up to a balcony room. We looked at the new room, but decided we liked the view from the ground floor better. Keep your PJ's on and sleep with the curtains open, just an amazing way to wake up, what a view! Sitting on the private patio is the best open view their is. Do not miss Will stay again.

10/10 Excellent

JOSEPH, orlando fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
front deskthe guys were excellent

10/10 Excellent

Michelle, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lirolay is a lovely hotel on the lake. Beautiful views. The hotel is very clean and breakfast was great. The staff is very helpful and nice. Loved it and I will return as soon as possible!

10/10 Excellent

Thales botelho, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel was fantastic
Everything was great, specially the staff treatment.

10/10 Excellent

mark, southsea, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great place to stay
This is a great place to stay. The staff are incredibly helpful, the rooms delightful and the views over the lake sublime. It is a 10 minutes drive to the centre of Bariloche, which wasn't a problem for us as we had a hire car. But there is a frequent bus service and taxis are not expensive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort