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Reviews of Drury Plaza Hotel San Antonio Airport

3 out of 5
Drury Plaza Hotel San Antonio Airport
95 NE Loop 410, San Antonio, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1179 out of 1555 reviews" "
Rating 8 - Good. 250 out of 1555 reviews" "
Rating 6 - Okay. 62 out of 1555 reviews" "
Rating 4 - Poor. 39 out of 1555 reviews" "
Rating 2 - Terrible. 25 out of 1555 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never imagine that Drurys has all those amenities. Exelence service!
Stayed 1 night in May 2024

10/10 Excellent

Art

Liked: Amenities
Very nice
Stayed 5 nights in Apr 2024

10/10 Excellent

nicole

Liked: Staff & service
Clean, alot of food, great customer service
Stayed 2 nights in May 2024

6/10 Okay

Dolores

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is really rundown and smells like old cigarette smoke. The perfect way to describe this place is think of an old Laughlin hotel/casino. It looks and smells just like that! Never again.
Stayed 2 nights in May 2024

10/10 Excellent

Roberta, Corpus Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is an older property it was probably the cleanest hotel we've stayed at. The bed and all of the pillows we extremely comfortable. The breakfast was a huge buffet and the staff kept the dining are clean. Would recommend this hotel to friends and family.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Love the Drury brand. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2024

10/10 Excellent

ELAZAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent breakfast, excellent rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service awesome staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single time I get to my room it’s clean and my stay is always a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough nice things about this property - the staff is spectacular! In fact - take time to look up the Drury company - started 50 years ago and still applies the same business principals… great service, clean rooms at an affordable price… AWESOME!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was out standing, anything you would want for breakfast was available. Loved the layout of the room with a separate sitting area from the bedroom divided by a pocket door. The pool area was beautiful. The pool was refreshing not heated.
Stayed 2 nights in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie, alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with my family of 10 and it was the best i liked everything
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The location was convenient to the airport, restaurants and shopping. The rooms were quiet, comfortable and clean.
Stayed 1 night in Apr 2024

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy compared to Lone Oak location. Make sure you get a room AWAY from dining area.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Really liked the complimentary food and drinks! Made the cost ofour room very affaedable
Stayed 1 night in Apr 2024

10/10 Excellent

Randi, Medford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, really liked the 5:30 kickback and complimentary food and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it cause it was nice and quiet didn’t even hear the traffic noise from the highway the parking area was well lit up and safe.
Stayed 2 nights in Apr 2024

4/10 Poor

Maria M.

room was very hot at night my family didn’t sleep well
Stayed 1 night in Apr 2024

8/10 Good

Frank, Georgetown

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was near everything I needed essentially
Stayed 1 night in Apr 2024

10/10 Excellent

Toby, Albuquerque

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was never cleaned. Not sure why. But, that was something we could live with.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice rooms
Stayed 1 night in Apr 2024

10/10 Excellent

DIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has covered parking
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tarra, Cypress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rene was amazing and so helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Louis

Liked: Amenities
Stayed 5 hrs staff was helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Ruud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
After driving in heavy traffic we didn’t want to leave the hotel and the evening snack buffet was satisfying. Our room is quiet and the beds comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very pleasant and helpful staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a great time. The room was nice and the staff was also. I asked for a shiwer chair and in 10 min they brought one to the room. I would definitely stay there again. Everything they said it would be. A
Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Edward J Cevetello

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel, nice pool, friendly service.
Stayed 4 nights in Apr 2024

6/10 Okay

MARIA ISABEL

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was done at a bare bare minimum meaning I wasn’t sure it was done at all.

6/10 Okay

Dana L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was late and full. We had to take a Lyft, but the hotel reimbursed us. That was good at least.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Stayed 1 night in Apr 2024

10/10 Excellent

Kerri

Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

8/10 Good

Sally

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, free drinks, free dinner and free breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Emma, Lyford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

4/10 Poor

NATALY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Este es un hotel viejo y con mal mantenimiento! Las habitaciones están super oscuras, ventanas exterior muy sucias de dar pena, cero amenidades solo una crema corporal chiquitita que ni siquiera resurtieron, baño roto. Hicieron mal el aseo de la habitación dejaron toallas sucias y un bote de basura sin limpiar. No hay caja fuerte en el cuarto, debes dejar tus pertenencias en la recepción, con una llave, súper incómodo. A nosotros no nos gustó el desayuno, solo bueno que había plátano y manzanas. Muy bien ubicado cerca del aeropuerto.
Stayed 3 nights in Mar 2024