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Hotel Arena Blanca

3.5 star property
Travelers relax by the pool or indulge in rejuvenating spa treatments at this tropical oasis, enjoying rooftop terrace views while dining at RESTAURANTE ALCATRAZ.

Choose dates to view prices

Hotel Arena Blanca sits in the city center, offering a vibrant retreat with its rooftop terrace overlooking the pool. Guests start their day with breakfast at RESTAURANTE ALCATRAZ and later unwind with body scrubs and massages at the spa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
The current price is AU$378
3 June - 4 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Arena Blanca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Arena Blanca?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Arena Blanca on 3 June 2026 start from AU$378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Arena Blanca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arena Blanca?

This hotel doesn't offer parking.

What time is check-in at Hotel Arena Blanca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Arena Blanca?

Checkout is at 1 PM.

Does Hotel Arena Blanca provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hotel Arena Blanca?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Arena Blanca located?

This family-friendly San Andrés hotel is located near the beach, within a 10-minute walk of Cultural Center Dock and Spratt Bight Beach. Coton Cay and Marina Toninos - Dock are also within 10 minutes.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 223 reviews
Rating 8 - Good. 74 out of 223 reviews
Rating 6 - Okay. 36 out of 223 reviews
Rating 4 - Poor. 14 out of 223 reviews
Rating 2 - Terrible. 16 out of 223 reviews

Reviews

Verified

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great pool great location
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great ,location is perfect and walkable to almost everywhere .
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in San Andres and the hotel was great quiet and relax . Also staff member from door like Mike and Diane in front desk were so kind and helpful at all times making my trip easy and make me extend few days more at San Andres and the property . I definitely come back son to San Andres and to Arena Blanca soon.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Nubia Almeida

Good!
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

María jesus

I don't like food.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place no issues
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two pools. The main pool was like a beach, with sand both in and out of the water.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Ricky Allen Bolick

Disliked: Cleanliness, staff & service
I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued throughout the stay. The most serious incident happened at the pool. The pool already had a sandy bottom, and while exiting the pool I stepped on a rusty tack. I immediately went to the front desk for help and asked if the employee spoke English. She said no, so I requested a manager who spoke English. Instead of providing a manager, they brought someone over to translate. I specifically requested management because this was a serious safety issue. Staff then told me I needed a tetanus shot because of the rusty tack. I agreed, but they later changed their mind and said they would not assist because I booked through Expedia. Whether I booked through Expedia or directly with the hotel should not matter — the injury happened in the hotel’s pool, and the hotel is responsible for maintaining a safe environment. Instead of properly handling the situation, they called my fiancé and told him to come get me from the desk because I was “causing a scene.” Do not expect good service if booking using a t
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Staff are friendly and the food is delicious!
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, courteous and very helpful and knowledgeable. There was one restaurant at the hotel with limited menu options.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Mar 2023
Verified

2/10 Terrible

Nelson Mario

Disliked: Staff & service, amenities
Terrible front desk staff.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Olivette

Disliked: Staff & service
Limited English speaking sta
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Luis Antonio Ponton

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Rann

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool closed at 6
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Náthalli

Liked: Cleanliness, amenities, property conditions & facilities
A estrutura do hotel é boa, mas, quando chegamos, não tinha água quente e, quando saímos, estavam com falta d'água (o que pode ser um problema de infraestrutura da ilha, não sei). Algumas das pessoas da equipe eram muito solícitas (um salve para a Camila!) e nos ajudaram; já outras agiram de má vontade. O sinal de Wi-Fi era bem ruim e não funcionava bem no celular da minha irmã - simplesmente, não conectava. Os drinks eram impossíveis de tomar, sendo muito fortes, e a cerveja estava sempre quente. Não tínhamos a opção de pedir para não limparem o quarto (só falando com as moças da limpeza, que nem sempre encontrávamos) e achei um desperdício de recursos trocarem as toalhas todos os dias - por mim, não havia necessidade. A localização do hotel, porém, é excelente. E a comida é ok.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Atendimento ótimo e bom custo benefício. Quarto super confortável e com água quente. A variedade de alimentação cumpre com o oferecido, mas poderia ser melhor para um all inclusive! Porém no geral, foi ótima a estadia!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Henrique

Liked: Property conditions & facilities, room comfort

SATISFEITO NO GERAL

Muito bem localizado no centro perto da praia, do Porto que sai os passeios de lancha e variedade no comércio em geral … Satisfeito!
Stayed 8 nights in Jul 2025
Verified

6/10 Okay

WANG K.

별로네요

직원들의 친절도가 별로이며 식사때마다 방번호를 말해야하고 특히 스넥코너 음식이 별로네요
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bem localizado, proximo a uma praia muito bonita. a estrutura de resort é muito legal, piscinas sensacionais. Alimentação boa e bebidas otimas. Quarto gigante (casal com hidro). Tudo foi muito bom, recomendo muito.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

William

Disliked: Staff & service

Not worth $250 go elsewhere

Anoche, después de cenar y de vomitar, llamé a Hotels.com para quejarme. número de referencia de hotels.com 9161982171313. Envié muchos mensajes incluso antes de llegar a este hotel e isla. no hay comunicación desde este hotel. Me iba a comprometer con mi novia y elegí este hotel para pasar mi tiempo especial con ella. Solicité la mejor vista posible y las suites por las que pagué. esta reserva también incluía un masaje gratis. al registrarse, este hotel ya no ofrece un masaje gratuito y no dio ninguna alternativa para compensar esto. Estoy atascado con una vista parcial del océano, pero lo que es más importante, la vista de mi balcón es de dos edificios recién construidos. mi balcón tiene cero privacidad debido a que los trabajadores de la construcción nos observan. Escuché a los trabajadores silbarle a mi novia cuando estaba parada en el balcón de tres hombres. Esta experiencia no ha sido nada extravagante ni agradable. por $1.000.000 COP podríamos haber comprado nuestra propia botella de alcohol por 75.000 COP. No comimos en un restaurante donde gastamos más de $100.000 COP. y en 6 días aquí en la isla ninguno de los dos vomitó hasta ahora. Debido a la mala calidad de las comidas aquí, hubiera preferido comer en otros restaurantes que aquí. He reservado más de 160 noches con hotels.com y por el precio de este hotel no recomendaría absolutamente a nadie que se quede aquí. No tienes ofertas en coches de alquiler. No tienes ninguna ventaja para ofrecer a los invitados upur.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Katerine

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel y el personal que trabaja allí es excelente, Roger en la recepción fue muy amable y me ayudó mucho con mis necesidades para que mi estadía fuera agradable. También David fue increíble desde el momento que nos dio la bienvenida, hasta el momento de tener que regresarme a casa. Lo único que no me gusto fueron los alrededores del hotel, esos edificios en construcción le dan un mal aspecto a la propiedad y se ve muy desagradable. La comida estuvo bien pero falto un poco más de variedad y un poco más de sabor.
Stayed 3 nights in Apr 2022