Sa Pa Holidays from AU$873

This place was fantastic! Staff super friendly and helpful. Best place to enjoy a shower and the room was very comfortable

Staff were courteous and friendly. Amenities were satisfactory and the room was clean.

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

Very friendly and helpful staff. Beautiful and spacious room.

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.