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"The room and decor are absolutely gorgeous. What an elegant place to stay. "

"Staff were welcoming, the room was clean, smelled nice and very comfortable "

"The staff were extremely friendly and helpful. Rooms were spotless and decorated to a high modern standard. Would definitely stay here again. Excellent value for money."

"We had a Family room as there were 4 of us. Room was perfect for what we needed. However, checking in was a struggle. Whoever I had at the desk was very distant focus wise when we approached. On my booking, their checking in police was stated as: - Check-in time starts at 3:00 PM - Check-in time ends at midnight - Minimum check-in age is: 18. I approached the small desk with my booking number (the email confirmation) at the desk. The very half arsed guy asked for ID, which wasn't a requirement. I've been to many hotels prior and have never been asked that. He made it difficult trying to say I need proof of ID, which I never carry a wallet. He then asked if I had a photo of ID, which is wrong even if asking for ID. Now despite this I was happy we had our room as this was for a 30th Birthday Celebration in BHam, but it ended up not being the end of this. Said guy that sorted our digital keys set them up to expire a day earlier than we were supposed to leave. Shout out to the other receptionist James, he sorted out our keys and realised the other dopey guy made an mistake. Genuinely had a good experience with him and made me feel welcomed."

"Great location and staff were amazing "

"Room could do with openable windows."

"Central place .rooms are extra small specially if you are bit overweight you have to think about staying in this hotel , didn’t took breakfast so not sure , "

"Great staff and location - highly recommend "

"I refused to take my shoes off in the room, it was very basic, and it was awful. "