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Hôtel des Arcades

2.0 star property
Hotel in Rouen, walk to Rouen Cathedral
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hôtel des Arcades

Photo gallery for Hôtel des Arcades

Exterior
Balcony
Standard Double Room
Breakfast area
Lobby

Overview of Hôtel des Arcades

Reviews
5.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
52 rue des Carmes, Rouen, Seine-Maritime, 76000
  • Popular LocationRouen Cathedral2 min walk
  • Popular LocationGros Horloge4 min walk
  • Popular LocationTour Jeanne d'Arc8 min walk
  • AirportRouen (URO-Rouen - Seine Valley)24 min drive
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Room options

View all photos for Standard Triple Room

Floor plan

Standard Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • Sleeps 3
  • 2 Single Beds

About the area

Rouen

Hôtel des Arcades is located in Rouen City Centre, a neighbourhood in Rouen, and is near a train station. Museum de Rouen and Maritime Museum of Rouen are local attractions and those in the mood for shopping can visit Rue Eau de Robec and Rouen Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting.
Visit our Rouen travel guideOpens in a new window

What's nearby

  • Rouen Cathedral - 2 min walk
  • Gros Horloge - 4 min walk
  • Musee des Beaux-Arts - 7 min walk
  • Tour Jeanne d'Arc - 8 min walk
  • Charles Nicolle Hospital - 17 min walk

Getting around

  • Palais de Justice Tram Station - 4 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • Créperie le Saint Romain - 3 min walk
  • First Avenue - 2 min walk
  • Le Bistrot des Carmes - 1 min walk
  • Dame Cakes - 4 min walk
  • Pizzeria du Drugstore - 2 min walk

About this property

Hôtel des Arcades

Hotel located in Rouen City Centre
Near Rouen Cathedral, Hôtel des Arcades provides everything you need. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Smoke-free property, free newspapers and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as sound-insulated walls and room service.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Balconies, daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 6 per day)

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Room service

Outdoor space

  • Balcony

More

  • Desk
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 6.00 per day
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arcades Rouen
Hôtel des Arcades
Hôtel des Arcades Rouen
Hôtel Arcades Rouen
Arcades Rouen
Hôtel des Arcades Hotel
Hôtel des Arcades Rouen
Hôtel des Arcades Hotel Rouen

Frequently asked questions

Is Hôtel des Arcades pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hôtel des Arcades?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel des Arcades?

Checkout is at 11 AM.

Where is Hôtel des Arcades located?

Located in Rouen City Centre, this hotel is steps away from Rue du Gros-Horloge and Rouen Cathedral. La Maison Sublime and Rouen Christmas Market are also within 5 minutes. Palais de Justice Tram Station is only a 4-minute walk and Theatre des Arts Tram Station is 7 minutes.

Hôtel des Arcades Reviews

Reviews

5.8
Rating 10 - Excellent. 8 out of 107 reviews" "
Rating 8 - Good. 23 out of 107 reviews" "
Rating 6 - Okay. 36 out of 107 reviews" "
Rating 4 - Poor. 21 out of 107 reviews" "
Rating 2 - Terrible. 19 out of 107 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, room comfort
Disastrous
We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Stayed 1 night in Aug 2022

8/10 Good

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Stayed 3 nights in Jun 2019

8/10 Good

Zoltan, BUDAPEST

Liked: Cleanliness, staff & service, property conditions & facilities
In the city center, close to the cathedral and the pedestrian street.
Stayed 3 nights in Sep 2017

6/10 Okay

Kimberly

Hotel locked up tight
I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Central hotel but dated with no shower!
When booking it said room with shared toilet on description which is fine but it didn't mention that there is no shower at all! The only way to have a shower is to book a room with an ensuite. Great location in centre of Rouen so you can walk everywhere. Dated hotel but clean and nice staff. If booking book room with ensuite as this is the only way you will be able to have a shower!

8/10 Good

Vasyl, Kyiv, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station
Close to railway station. Free Wi-Fi. Good condition of the furniture!

6/10 Okay

Kairit, Räpina

Liked: Cleanliness, staff & service
Great location, not so sure about the room though.
We booked this room in advance and I don't remember anymore if it was written anywhere that the room doesn't have a bathroom nor toilette, but it sure didn't. That was bad for us, since we arrived quite late and would have liked to have a shower. Since the location is very good I can't really say that we didn't get anything for the money we paid. All in all it wasn't bad.